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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beosound5/Beomaster 5 Service tool

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This post has 22 Replies | 5 Followers

frog
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frog Posted: Thu, Jan 16 2020 3:41 PM

Hi,

 

Remove this if not allowed, but as the BM/BS5 are now discontinued by B&O, to recover from a failed disk or motherboard you need the service tool. I got this from Gerard, but he couldn't put it in a easily accessible place.

 

It can be found here:

https://rapidgator.net/file/8c4a5985b0c5112b1afc058c7c1f3ace/BS5-BM5_ST.zip.html

It's 1.7GB in size

In addition, here is the software to allow Airplay to be active on the system - Shairport:

https://rapidgator.net/file/38ea03b1846b0d67f37086f16893de77/SP4W88_Setup.exe.html

and finally, a troubleshooting guide and  the Firefox browser that will work on the system

https://rapidgator.net/file/a94302c60e9558653ebe98e19cfcba14/Beosound_5_N.Radio_troubleshoot.pdf.html

https://rapidgator.net/file/6d16cc9ac904fc2886679683613e8f9e/firefox-52.9.1.en-US.win32.installer.exe.html
Essentially all the files you need to bring a broken system up and have it work.
tkl95
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tkl95 replied on Mon, Jan 27 2020 1:16 PM

links are not working

Douglas
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Hi Frog , how do I open and install a Bin file.

Yours Douglas

frog
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frog replied on Thu, Mar 5 2020 6:51 PM

The bin file is a disk image that you write onto a USB key. You use the writing tool to do that. Google the use of the writing tool (although there are instructions in the file you downloaded.

Douglas
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Thanks

lurkster
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lurkster replied on Thu, Jan 6 2022 12:35 PM

Hi

 

Got the servicetool downloaded and extracted to usb, booted up "Beomaster 5 Maintenance Tool" up just fine..

 

BUT i need a working hdd to install this new hdd - and the old hdd is 100% dead.

Do you know where I can get the "base os" installation ? so the new hdd can get the os installed ?

 

Fingers crossed..

 

Casper

frog
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frog replied on Thu, Jan 6 2022 1:01 PM

As far as I remember, the service tool has a complete image of the disk, so you don’t need an existing one. You have all you need. 

lurkster
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Hmmm weird, you know how to install it then ?

Im booting from the usb 

 

Greets

frog
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frog replied on Thu, Jan 6 2022 6:09 PM

Yes, boot from the usb. There is options to clone or create a new disk. You need to copy the serial number from the motherboard onto the new disk when it has created it. There is a button for that. 

lurkster
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I dont have that option

I only have these

 

Clone system drive (grayed out because no systemdrive is in the pc)

Clone entire hdd - fails because only target is working

update bm5 bios

update bm5 ml

update bs5 fep

Restore - which requires original hdd installed on sata 2) and fails because there is no original 

 

frog
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frog replied on Fri, Jan 7 2022 6:07 PM

I can’t remember which SATA interface the new drive goes in - probably SATA1, but you can try SATA2 as that is used in cloning if you have the original drive. I know this works as I’ve created one this way in the past. 

lurkster
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i dont have original drive, its totally broken... so need clean reinstall of base os

frog
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Stomp
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Stomp replied on Sun, Jan 9 2022 5:54 PM

Is this the newest Service Tool?

frog
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frog replied on Sun, Jan 9 2022 6:24 PM

As far as I’m aware, they haven’t updated it for years. 

lurkster
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OK frog, i dont have the beosound here only the beomaster (fixing for friend)..

 

Can i fix it without the beosound ? (i dont have a remote atm, but i can prolly borrow one)

Casper

lurkster
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Frog, you know if i can fix it without having the beosound5 around - im fixing the beomaster for a friend. I also dont have remote control, but that i can borrow i think...

Im not sure that i understand the manual right, is it gonna download the software from service menu thing ?

lurkster
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Frog, you know if i can fix it without having the beosound5 around - im fixing the beomaster for a friend. I also dont have remote control, but that i can borrow i think...

Im not sure that i understand the manual right, is it gonna download the software from service menu thing ?

bennymedaer
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hello I downloaded the ST  and converted it to a mdx file ; bud this is not working .

does anybody knows in witch extension it has to be written? maybe .dmg or .iso or .mds

 

thanks

Dimshek
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Dimshek replied on Fri, Jan 21 2022 6:19 AM

Do you know if I can use this service tool for a "clean" install to a new SSD? I plan to replace the existing drive and as far as I understand, my options go:

1. Clone the old one with its junk

2. "Clean" install on the new one? (naturally with serial number)

Would be great to hear if that works.  

Cheers

Dimshek
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Dimshek replied on Fri, Jan 21 2022 6:20 AM

Do you know if the service tools allows for "clean install" to a fresh drive? I plan to swap the old HHD to an SSD and I wonder if I have to go though cloning the system or if I may be able to just upload a fresh system on a new drive?
Cheers,

Dmytro 

XavierItzmann
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Hello frog,

 

The first two links (i.e., the Service Tool and the AirPlay) work perfectly alright.

The final link (i.e., the working FireFox) does not work: "404 file not found."

I want to thank you for taking the time to post these.

 

Cheers,

frog
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frog replied on Sat, Feb 19 2022 4:55 PM

https://rapidgator.net/file/5ccfa535afeb00916044f5237792fe0c/Firefox_Setup_42.0.exe.html

https://rapidgator.net/file/a94302c60e9558653ebe98e19cfcba14/Beosound_5_N.Radio_troubleshoot.pdf.html

here you go.

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