[BeoPlay A9] Multiple error on Interface (web & app iOS)

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theshur Posted: Sun, May 24 2015 9:35 AM

rated by 0 users

Hi,

I have the same multiple error with web interface (OSX -> Safari & Windows 10 -> IE11) & iOS 8.3 in my BeoPlay A9 mk2:

1. I can't load the page "Update firmware", I have this error:

2. The same error with "Send Files"

I have the last Firmware: 1.0.138.55633567
I have make a hard reset and nothing change.
The other page load no problem

Have you an idea?
Sorry for my English, I speak French...

++ §hu

Reply

theshur replied on Tue, May 26 2015 7:12 PM

rated by 0 users

It's a little bug, thanks to the support:

Hi theshur,

I just saw your post on BeoWorld, about an issue with the A9 and the web pages.
We have identified that there is a specific issue when using the French language. The issue is being fixed and will be solved in an upcoming SW update soon.

Meanwhile, you can bypass the problem by setting the language of your browser to English. See foe example here:

https://answers.yahoo.com/question/index?qid=20140120214537AAB7GDY

Sorry for the inconvenience. We expect the solution to the released to the market, via a SW update, in June.

Regards,
xxxxxx xxxxxxx
Global Product Manager
Bang & Olufsen

++ §hu