Beomaster and Beogram 5000 stopped working.

Good evening Friends!

I bought a Beomaster 5000 with a Beogram 5000 about 2 years ago and they worked perfectly!

I'm a bit of a music head so my system is essentially on the whole day- if I'm at home.

Problem:

About a week ago both the Beomaster and Beogram just stopped working! I have no idea what happened or how to fix it. Both systems get power but on the Beomaster: I can't select any channels or change volume. It's as if its on standby. The orange "store" button is the only thing that does anything. 

And the Beogram- if plugged in- spins the table but the buttons wont work on that either. 

Please help :( 

Can you open the front panel by pushing "open" to the left? Do you have the large MCP 5000 remote control? 

I cannot open the front panel with the open button :( 

And yes I have the Master control panel 5000.

I cannot open the front panel with the open button :(

And yes I have the Master control panel 5000.

Can you operate the unit from the MCP 5000? 

My front panel "died" on one of my BM5000s, but it is still working via the MCP.

 

Can you operate the unit from the MCP 5000? 

My front panel "died" on one of my BM5000s, but it is still working via the MCP.

 

Sadly no. 

"No Transmission"  is displayed on the remote. I'm assuming thats because the system isn't on?

Theres defiantly power though because there is a small red light on the beomaster.

 

Could there have been a power fluctuation ?

I suggest you power off both units for say 5 minutes.

Then power on the Master.

Then see if the MCP's transmission works.

Then check if the BM's front panel unfolds. (NB its operation is purely mechanical BTW I used to think it was motorised until I took mine apart)

Then test various buttons like the FM tuner.

Then power on the Beogram and check if it is communicating.

Good luck