ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi,
Bought a BS5 Encore from eBay, when switched on screen is completely green and the pointer also looks strange anyone has similar experience or know what might be the problem ?
Thank you guys :-)
It looks like is is in a 'safe mode' ?
The standard Beosound 5 operates on windows, I would guess the Encore is a simpler version.
tried restarting or completely powering off from the mains?
Thank you Rob, I'll give it a try again
Hi
Not sure about the OS of the BS5 (Beomaster 5 runs Windows), but the BS5 Encore has Linux.
Never saw something similar...
If you display an album cover in full-screen mode, are all colors of the picture correct?If you power-cycle it, does the green background also appear right after switching on? (when the "Bang & Olufsen" text is shown during boot-up)Have you tried a factory-reset via the menu?
if you're in luck you have only a loose cable to the LCD
Yes, I had reboot, reset to factory setting..... and it's green screen all the way.......And I haven't managed to play the music from my iPhone connected with USB at front ..... it seems complicated or there are more faulty :-(
JamesC:And I haven't managed to play the music from my iPhone connected with USB at front .....
I only know such a screen issue from defective graphic card chips or when the graphic card has driver issues. Maybe it's just a software fault, maybe there's something wrong with the internal graphic chip / GPU or just a loose cable from the display. That's only speculation as I don't know on which system the Encore is based. Some say Linux, some say Android... and as always, there's sadly no info from B&O.The iPhone / iPod can NOT be used as Apple does NOT support the simple mass storage mode for music! You can use every device that supports a simple USB mass storage mode for its files, like USB Sticks, USB HDDs and e.g. Sony Walkman, Pioneer, Onkyo etc. high resolution audio players etc.For your iPhone you could use an Airplay or Bluetooth adapter via Line-In or a DLNA software for iPhone. Than the iPhone acts as a DLNA music server and you can use the Encore to see and play your music.See here: http://www.plutinosoft.com/airmusic
TWG:I only know such a screen issue from defective graphic card chips or when the graphic card has driver issues. Maybe it's just a software fault, maybe there's something wrong with the internal graphic chip / GPU or just a loose cable from the display. That's only speculation as I don't know on which system the Encore is based. Some say Linux, some say Android... and as always, there's sadly no info from B&O.
The Encore is based on a Freescale MPC512x (ppc architecture with embedded graphic unit) as far as I remember. It's running an old wind-river Linux distribution for embedded systems. Bootloader is u-boot with tftp support, it has two rootFS's with bank switching on NAND and an replaceable microSD card where all user data (databases, etc.) gets stored. SSH server is permanently running on port 909 but started in "not-forking" mode (which makes it invisible to standard port scanners).
I'm not sure whether a loose cable can only affect the background color. In the picture it looks like black and white are working normal on the "arrow" graphic. If it's a hardware fault I would say it's the LCD display (or the embedded display controller) itself.
If the author has the latest software installed he can go into "service menu" and enter "service mode". This should show a grey background labeled with a large "service mode" text and the IP address. If it's still green, I have my doubts that its a software issue.
CB:Could it be a green wallpaper ?Or a corrupted original wallpaper file ?
No window manager, no wallpaper. It's embedded Linux...Although in theory file corruption could be possible I think this is -very- unlikely the reason.