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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Eclipse: Problem with Dolby vision in 50/60 hz

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Martin
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Martin Posted: Fri, May 11 2018 9:15 AM

Hi,

I read in an old thread that people have problems with UHD-signals over 30hz.

Can someone tell me if I have the "same" problem or this is just the "early" samples of the Eclipse?

With my Apple TV I can without problem get 60hz in HDR 4:2:0. As soon as I use Chroma subsampling 4:4:4 the screen goes banana and just flicker.

But: No UHD movies or anything else is shot in Chroma subsampling 4:4:4 and what I know ALL UHD-movies even if they should be in 60hz HDR they are in chroma subsampling 4:2:0. I have not found any movie or anything else that have Dolby Vision in 50/60 hz. So why Do we see this as a problem? What I know just one movie is shot in 60hz which is 'Billy Lynn's Long Halftime Walk'

Just use chroma subsampling 4:2:0 in your Apple TV 4k. If You have a UHD-bluray player connected, use chroma subsampling 4:2:0 and then everything shoud work perfect. I have an Oppo UDP-203 and have put it in chroma subsampling 4:2:0 and all movies is shot in this color space. The Movie "Billy Lynn" that is shot in 60hz HDR (not Dolby vision!), works great in the Eclipse and I can se that the Oppo-player output 60 hz/BT.2020 color space and chroma subsampling 4:2:0. So the eclipse CAN handle 60hz HDR.

Someone in the old thread said that the Eclipse DONT WORK with any UHD-sources over 30hz.

My question: Does some eclipses dont handle any UHD-sources over 30hz and mine does? Or are we talking about Dolby Vision in 50/60hz that dont work?

My only problem with my Eclipse is that Dolby Vision dont work over 30hz when the source is connected thru HDMI in the soundcenter. But that is no problem since there is NO UHD-movies shot in fram-rates higher than 24hz or maybe 30hz.

Regarding putting your connected HDMI-sources in chroma subsampling 4:2:0 vs 4:4:4: The thing is that either You let the Eclipse make the conversion to RGB-signal (4:2:0 to 4:4:4 and then to RGB) or let the connected device do most of the conversion. The problem with the HDMI-inputs in soundcenter is that you must let the Eclipse make all the chroma subsampling conversions and put the connected devices in 4:2:0.

I have been in contact with Beocare and they say that "some" eclipse samples is affected and not all. IS THIS CORRECT or is it ALL Eclipse:s?

Best Regards
Martin

NEW! Beovision Eclipse 65 2nd generation (G1) with floorstand (from STB Brackets), Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Beosound 5 (for DLNA only),  Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K (2021 model). Beoremote HALO, 3xBeoplay Charging pad, Beoplay M5

Fidse
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Fidse replied on Fri, May 11 2018 2:41 PM
My PS4 Pro does not work when connected to the soundcenter. My screen also “goes bananas” and flickers. And that is regardless of any settings changed. Emil Jensen wrote on here, that he had no problems with either PS4 or Appletv after he changed to chroma settings on his, But it doesn’t seem to work on mine. I got mine in january.

Another guy in the Eclipse thread, has said that his dealer says that it needs the hdmi board (i believe it was this) changed, and this will be done in june. I’m guessing mine needs a hardware change too But i haven’t talked to my dealer about it yet....
Chris Hassell
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I’ve been told that I’m going to get a replacement Sound Centre for my Eclipse. If any chance I can get the brass tone I’m going to try for that!

BeoVision Eclipse 55”, Beolab 18s, Beolab 19s, Beosound 1, Beoplay P2, H3, BeoRemote One IR, BeoRemote One BT, Beoplay S8, Beosound Essence MkII, BeoTime

Martin
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Martin replied on Tue, May 15 2018 9:11 AM

Hi Chris,

why should they replace the soundcenter and not just the HDMI board?

best Regards

Martin

NEW! Beovision Eclipse 65 2nd generation (G1) with floorstand (from STB Brackets), Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Beosound 5 (for DLNA only),  Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K (2021 model). Beoremote HALO, 3xBeoplay Charging pad, Beoplay M5

Chris Hassell
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No idea. Just what my dealer mentioned last week.

BeoVision Eclipse 55”, Beolab 18s, Beolab 19s, Beosound 1, Beoplay P2, H3, BeoRemote One IR, BeoRemote One BT, Beoplay S8, Beosound Essence MkII, BeoTime

Fidse
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Fidse replied on Wed, May 16 2018 8:53 AM
I’ve got my dealer calculating a price for swapping mine to a brass tone, as we speak.

It looks f****n amazing on the motorised stand!
tigerisak
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tigerisak replied on Wed, May 16 2018 2:12 PM

Got an answer from the repair-man.

Vedr. der skal skiftes et modul, samt 2 stk kabler i din soundbar,

B&O regner med at kunne leverer delen omkring uge 24.

English:

A module must be replaced, as well as 2 cables in your soundbar,

B & O expects to be able to deliver the part around week 24.

So its not the whole Soundbar that will be switched out. Anyone else that has a repair planned?

 

 

vlohjr1
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vlohjr1 replied on Wed, May 16 2018 2:20 PM
tigerisak:

Got an answer from the repair-man.

Vedr. der skal skiftes et modul, samt 2 stk kabler i din soundbar,

B&O regner med at kunne leverer delen omkring uge 24.

English:

A module must be replaced, as well as 2 cables in your soundbar,

B & O expects to be able to deliver the part around week 24.

So its not the whole Soundbar that will be switched out. Anyone else that has a repair planned?

Same here around the same time
Martin
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Martin replied on Wed, May 16 2018 3:14 PM

Hi,

I wonder if this module/cable exchange is needed for ALL Eclipse:s which is sold or just some and in that case from which serialnumber? Does anybody have clue regarding this?

Is it a general fault on ALL Eclipse?

Best Regards
Martin

NEW! Beovision Eclipse 65 2nd generation (G1) with floorstand (from STB Brackets), Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Beosound 5 (for DLNA only),  Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K (2021 model). Beoremote HALO, 3xBeoplay Charging pad, Beoplay M5

Chris Hassell
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I’ve just been told my serial number isn’t up for replacement. I’m going to check my Apple TV when I get home though as I’m sure it doesn’t like it being in Dolby Vision!

BeoVision Eclipse 55”, Beolab 18s, Beolab 19s, Beosound 1, Beoplay P2, H3, BeoRemote One IR, BeoRemote One BT, Beoplay S8, Beosound Essence MkII, BeoTime

Martin
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Martin replied on Sat, May 19 2018 5:50 PM

Hi Chris,

 

When did You buy your Eclipse?

 

Martin

NEW! Beovision Eclipse 65 2nd generation (G1) with floorstand (from STB Brackets), Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Beosound 5 (for DLNA only),  Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K (2021 model). Beoremote HALO, 3xBeoplay Charging pad, Beoplay M5

Chris Hassell
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December 2016, how come?

BeoVision Eclipse 55”, Beolab 18s, Beolab 19s, Beosound 1, Beoplay P2, H3, BeoRemote One IR, BeoRemote One BT, Beoplay S8, Beosound Essence MkII, BeoTime

Martin
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Martin replied on Sun, May 20 2018 7:10 AM

I ve been told that the exchange is for units produduced after 1th of february

NEW! Beovision Eclipse 65 2nd generation (G1) with floorstand (from STB Brackets), Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Beosound 5 (for DLNA only),  Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K (2021 model). Beoremote HALO, 3xBeoplay Charging pad, Beoplay M5

Fidse
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Fidse replied on Sun, May 20 2018 5:33 PM
You mean 2017, right?

Chris Hassell:

December 2016, how come? BeoVision Eclipse 55”, Beolab 18s, Beolab 19s, Beosound 1, Beoplay P2, H3, BeoRemote One IR, BeoRemote One BT, Beoplay S8, Beosound Essence MkII, BeoTime

tigerisak
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tigerisak replied on Sun, Jun 10 2018 2:10 PM

Anyone got a repair date booked yet? My repair man haven't got back to me with a date yet.

Fidse
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Fidse replied on Sun, Jun 10 2018 2:38 PM
My dealer keeps telling me that he’s signed me up, and that i’ll hear from B&O soon. He’s said that for three or four weeks now...
AnalogPlanet
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Just to share with all Eclipse owners that I have same problem watching AppleTV 4K with 4:2:2 chroma on what LG calls a SuperUHD TV (so not the OLED panel, but with all HDR formats supported).

Could be that this is all LG’s issue with their HDMI electronics and has nothing to do with B&O. Switched to 4:2:0 and the problem and artifacts seem to all be gone. I believe once you get your HDMI board replaced you will be normally able to go with all chroma settings.

tigerisak
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tigerisak replied on Wed, Jun 20 2018 11:13 AM

Got it repaired today. Works like a charm now.

Martin
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Martin replied on Wed, Jun 20 2018 1:58 PM

Hi, was it an "easy" task for the repairman to do? Did they put screen and soundcenter apart when doing the job? How long time did it take?

Best Regards
Martin

NEW! Beovision Eclipse 65 2nd generation (G1) with floorstand (from STB Brackets), Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Beosound 5 (for DLNA only),  Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K (2021 model). Beoremote HALO, 3xBeoplay Charging pad, Beoplay M5

tigerisak
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tigerisak replied on Wed, Jun 20 2018 3:11 PM

Martin:

Hi, was it an "easy" task for the repairman to do? Did they put screen and soundcenter apart when doing the job? How long time did it take?

Best Regards
Martin

 

With the 55" they only need to open the black part underneath the TV and some part of the Soundbar. On the 65" they need to remove the screen. Took 20 minutes to perform.

 

Ruud
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Ruud replied on Fri, Jun 22 2018 3:13 PM
For which Eclipse version is this recommendable? Mine is from end 2017?

Will the B&O dealer contact me if my Eclipse has a hdmi board which needs an upgrade? That is the least I should expect from B&O customer care!?

Beofan with current setup Beovison Eclipse 55, Beosound 35, Beolab 6000, Beolab 11, Beoplay A9 Mk4, Beoplay E6

tigerisak
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tigerisak replied on Sat, Jun 23 2018 6:19 PM

Beofan67:
For which Eclipse version is this recommendable? Mine is from end 2017?

 

 

Will the B&O dealer contact me if my Eclipse has a hdmi board which needs an upgrade? That is the least I should expect from B&O customer care!?

 

Contact the dealer yourself. Every model prior to February 2018.

 

Martin
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Martin replied on Thu, Jul 5 2018 6:37 AM

I had my Eclipse repaird yesterday with new HDMI card. It works perfect now both wit Apple TV 4k and Oppo UDP 203.

Best regards

Martin

NEW! Beovision Eclipse 65 2nd generation (G1) with floorstand (from STB Brackets), Beolab 50 front, Beolab 3 rear, 2 x Beoplay A6 linkrooms, 2xBeoremote one BT, Beosound 9000 Mark III (sw 3.4), Beosound 5 (for DLNA only),  Philips Hue (all lights in the home), Oppo UDP-203, Apple TV 4K (2021 model). Beoremote HALO, 3xBeoplay Charging pad, Beoplay M5

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