Beoplay M5 and Google Home

I am having issues connecting by Beoplay M5 to the google home app.  I have the latest speaker software showing in the in the B&O app and the speaker has been set to Chromecast enabled. I have a Beosound 2 with voice assistant and a Beoplay M3 already linked but the M5 is not showing at all in the app.  The speaker works if I use Spotify connect and I can use airplay with no issues. 

I am wondering if there is a way to hard reset the speaker to see if it's recognised.  I have manually added it to my WIFI network and it is bluetooth enabled.  Every other speaker I have added just appears in the app ready to pair but not this one!

Any help would be greatly appreciated.

Thanks

 

I'm having the same type of issue with my M3. I can connect to it using my iPhone through airplay or google connect, but when I ask my Google Home Mini to play "Jazz" on my Beoplay M3, it responds "Playing your Spotify playlist called jazz on Beoplay M3", but there is no sound. The Google home app confirms nothing is playing. Is there some hidden setting in the google app or the B&O app to get these two devices to play together?

DMacri:

Is there some hidden setting in the google app or the B&O app to get these two devices to play together?

I have a similar set of devices but have no problems to play using Google Assistant built into my Beosound 1 MKii.

There is no hidden setting,

Try to powercycle the M3 and remove from Google Home. Then add again.

 

/C

I don’t use Google voice commands, but have a Chromecast audio that always seems to require some fiddling to appear on Spotify. I don’t think these problems can be blamed solely on B&O.

I’d follow Hiort’s advice.

It took several power cycles and removals, but now it works! Thanks