AUX not working on Beosound

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akaul Posted: Tue, Sep 17 2019 6:41 PM

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Hello

I think the model of my player is Beosound 3000 from 1994. I want to connect my phone via AUX, but it does not work. I use a DIN to AUX cable but when I press AUX on the player, nothing happens...

What could be wrong?

Andreas Kaul

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Steve at Sounds Heavenly replied on Wed, Sep 18 2019 7:33 AM

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Hi Andreas,

Welcome to Beoworld!  Are you sure that you have the correct cable?  If not, this cable will be correct for your Beosound:-

https://soundsheavenly.com/bang-olufsen/67-298-minijack-to-aux-in-ipod-to-beosound-beomaster-beocenter-using-aux-din-socket.html#/2-length-1m

Please set the phone volume to maximum when connecting to the B&O system – this is normal when using a portable music player with a home audio system due to the low output levels produced by the phone.

To listen to the phone, simply press "A.Aux" on the B&O keypad, or select this on the B&O remote control by pressing the "LIST" button until the display shows "A.AUX", then pressing "GO".

Kind regards, Steve.

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akaul replied on Wed, Sep 18 2019 8:23 AM

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Hi Steve, thank you for answering me :-)

The volume in turned to maximum on the phone, and I am pressing "AUX" on B&O keypad. I bought this cable :-)

https://www.av-cables.dk/bogo-minijack-kabel/minijack-til-din-kabel-1-m-2.html

Is it the cable that is wrong?

Andreas Kaul

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Steve at Sounds Heavenly replied on Wed, Sep 18 2019 8:58 AM

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Hi Andreas,

I can't vouch for the cable that you have, it may be faulty.  I test all of my cables before shipping, I'm not sure if the store that you used tests all their cables?

Kind regards, Steve.

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akaul replied on Fri, Sep 20 2019 9:42 AM

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Hi Steve

Thanks for your help - it is now fixed. The problem was that the phone waten´t on full volume. Again thanks for your help :-)

- Andreas