BeoLab 6000 - Buzzing/Static

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robwhiddett Posted: Mon, Apr 6 2020 8:35 AM

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Hi. I wonder if anyone can help... I'm trying to sort out an issue for my father-in-law (i'm not particularly technical and he is even less so!). He has a relatively new Sony Bravia TV, a Rotel RA12 amplifier and a pair of BeoLab 6000 speakers.

The TV is connected to the amplifier by an optical digital cable and the speakers are connected to the amplifier's "pre-out" outputs. This seems to work fine when the TV is playing "standard" terrestrial channels, but when using Netflix/Amazon Prime (i.e. anything with 5.1 audio) the speakers make a horrendous buzzing/static noise...

Can anyone help me with this? I apologise if this is a very basic question or if I have used the wrong terminology... as I said, I'm not particularly technical, just trying to help my father in law out as it's driving him mad being stuck in isolation with speakers that don't work!!

Thanks in advance

Rob

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robwhiddett replied on Tue, Apr 7 2020 10:43 AM

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Hi - issue now resolved, it was caused by a setting on the TV's digital output. Nothing to do with the speakers.

Thanks!