New V1-32 cannot update software or PUC

Message says “invalid credentials” for software update and “communication failure” when trying to do a PUC download.

What’s up with that?

Thanks

Barry

Hi Barry, I had a similar problem with mine when I first got it. Check your software version - if it isn’t the most recent version then you may need to update via usb. I was unable to access the update server through the TV until I did so 

https://archivedforum2.beoworld.org/forums/t/41974.aspx

Hi

Thanks.

But I can’t seem to find the V1 software on the B&O support page in order to download to usb.

Can you post a link?

Thanks

Barry

It looks like they have updated the whole support section.

Maybe they have forgotten these downloads there....or they just haven’t finished updating rhat new site.

Why not use the contact form to ask them for it?

MM