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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beosound Core connection issues.

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SammyD
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Bronze Member
SammyD Posted: Mon, Sep 7 2020 4:27 PM

Hello everyone!

 

I've recently bought an ex demo Beosound Core to help in the modernisation of my old Beolab system.

I've come to set it up, I get the white light, then the Amber flashing, then the steady blue.

I can see the device on my Bluetooth connections and connect to it for audio, I can also see the device within the B&O app and it asks if I want to configure it. I click continue and from then on I'm stuck in a loop of "connecting to product" and "retrieving WiFi list failed".

Could anyone PLEASE help on what I'm doing wrong, I've done a full reset, I've uninstalled and unpaired and now I'm just stuck with a very expensive piece of black plastic and flashing lights!

Thanks

Sam

 

 

mbolo01
Top 50 Contributor
Louannec - France
Posts 2,035
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mbolo01 replied on Mon, Sep 7 2020 5:41 PM

If not already the case, could you connect it via Ethernet for the setup as a first step to isolate if the problem is with the WiFi (in the Core or in your environment)?

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Jaffrey2230
Top 150 Contributor
Washington DC
Posts 520
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Yes. That would be my recommendation as well to try setting up via Ethernet and update the software etc if any. 

B&O in my life 😊: 

 

  • Beolab 8002 + Beolab 2 + Beosound Core with Essence Remote (Office)
  • Beolab 6000 + Beolab 11 + Beosound Core with Essence Remote (Bedroom)
  • Beoplay A9 Mk2 (Living Room)
  • Beosound 1 with wireless dock (Portable)
  • Beosound Balance (Dining)
  • Beoplay H95 (Focused listening, travel)
  • Beoplay H9 (3rd gen) (retired)
  • Beoplay P6 (Portable)
  • Beotime wall clock (hallway entrance)
  • BMW X5 50i with B&O Audio Package (Commute/drive)

 

 

 

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