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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beovision Avant includes Beoremote One ?

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JamesC
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JamesC Posted: Wed, Feb 18 2015 9:46 AM
Hi, just wondering if the remote comes with TV and included in the price ? I was told by my dealer that it is sold separately and Beo4 doesn't work on New Avant.

According B&O website , it says quite clear the remote is included , stand options , 3D glasses are "sold" separately.

Thanks,

JC
StUrrock
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StUrrock replied on Wed, Feb 18 2015 10:06 AM
JamesC:

Hi, just wondering if the remote comes with TV and included in the price ? I was told by my dealer that it is sold separately and Beo4 doesn't work on New Avant.

According B&O website , it says quite clear the remote is included , stand options , 3D glasses are "sold" separately.

Thanks,

JC

On the face of it, it looks like the dealer is trying to overcharge.

I'd change dealer if I was you.
Dave Farr
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Dave Farr replied on Wed, Feb 18 2015 11:01 AM

The BR1 can be bought seperately but should always be included with the Avant 55".  Maybe he's trying to make a bit extra on the side?  Check again with them and if they persist in saying 'it's extra' I'd report the franchise to B&O HQ and let them know.  How on earth can they think they can supply a TV that needs the BR1 and then try to charge you extra for it?  Very poor show.

Dave.

Mikael
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Mikael replied on Wed, Feb 18 2015 11:07 AM

Normally the quoted price includes a remote  and sometimes other things like a stand etc. The quoted price is a "package price".

BUT all B&O items are prices separately, so the price on the Avant supplied by your dealer may be a Avant only price.

This is done because there are so many different choices of remotes, stands etc. They need to have a separate price for each item, so the price reflects your choices.

 

 

Beovision Eclipse gen2 (GX) w/ floorstand, Beolab 14.2, 4 speaker Shape and ATV4/Chromecast.

Beoplay A9mk4 GVA, Beosound 1 GVA, H2, H3, H8, E6, Beoplay EQ

JamesC
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JamesC replied on Wed, Feb 18 2015 11:19 AM
Thanks guys for replying. My dealer is trying to over charge me, I was about to place the order and Beoremote one is the last straw .... I really like the TV but I don't really trust the dealer as I had bad experience before when they sold me display products with full price without letting me know :-(

I wrote an email to B&O customer service , and a lady replied and told me it's NOT included .... And I replied with the screen shot from the website saying its included... And she replied she was sorry , she didn't know it's included .....

I wish I could change dealer but all the shops are from the same dealer ... No alternative here :-(

I think B&O should find a way to monitor how their products are sold ... It's a part of brand building ...

Roger
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Roger replied on Wed, Feb 18 2015 1:34 PM

Both your dealer and the website is correct - but not at the same time.

At launch and until recently the BeoRemote One had a very limited availability and as a result was packed and shipped separately from the tv.

Today, the BeoRemote One is packed together with the tv and shipped in the same box. As a consequence B&O changed the pricelist to reflect this fact.

Roger

Millemissen
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JamesC:
and Beo4 doesn't work on New Avant.

I asked Beocare that question a while ago (May 2015).

The answer I got was, that you can use the Beo4 (navi) with the Avant, but that they would recommend the BR1 for all functions to work.

So yes - you could use an existing Beo4.

I don't know which functions don't work - would be nice if anyone, who has experience with this, could tell us.

MM

There is a tv - and there is a BV

David King
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It's included in the price.  The dealer may be unaware of this, as its seperate on the order but with zero price.  It can also be ordered separately.

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