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Can't Turn on BS3

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DaveP
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DaveP Posted: Sat, Jan 4 2014 7:30 PM

My grandchildren visited & now my BS3 is not responding to the Beo4 signals.  I'd appreciate some pointers from our knowledgeable members in this forum.

 

i have tried disconnecting the power to the BS3 to try to reset it but to no avail.  I'm in western Vanada & the only service tech the local dealer relies on is very busy & it usually takes quite a while before I get to talk to him.

 

specifically I hope I can get some ideas on how to find information on diagnosing the beo4 and the BS3.to locate the problem, which can be the beo4 inadvertently got re-programmed by my grandchildren, or the BS3 got stuck somehow because it didn't shut down properly.  I checked the Beo4 & it is transmitting signals.Signals but the IR sensor doesn't blink or do anything except for the red standby light on continuously.  Can someone tell me whether the bs3 has any standby light indicating it's on & also whether the power cord is polarized (the cord that came from the dealer does not have the Square-round ends which would only allow the cord to be connected one way?

Seanie_230
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Hi there

it sounds as if your BS3 option settings were changed. It may have been configured to ignore the remote and respond over masterlink.

 

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Razlaw
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Razlaw replied on Sat, Jan 4 2014 9:06 PM

If the BS 3 got changed to option 0 then I think it would respond as yours is. You could try the following:

 

On the Beo 4 press the red button and the list button at the same time.

 

Then press list until the Beo 4 screen displays "option."

 

Press the go button.

 

If it does not say" v option," press list until it does say "v option."

 

Then press 2.

 

 

While pressing 2 watch the red standby light. It should blink.

 

 

Then try turning on again.

 

 

The foregoing is based on my BV7-55. I think it should be the same for the BS3.

 

 

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Razlaw
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Razlaw replied on Sun, Jan 5 2014 3:26 AM
.

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DaveP
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DaveP replied on Sun, Jan 5 2014 3:30 AM

Thank you Razlaw.  I followed your instructions step by step, but when I pressed "2" under "v option" the red light didn't blink at all.  Does this mean something else I wonder?!

BeoMegaMan
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If you absolutely get no reaction on the IR when option programming and you're sure you are doing it correctly. Then either your remote was dropped and the IR knocked out, the BS3 has gotten frozen, or is in need of service. If it's locked up unplug the power and ML for 10 minutes, then reconnect. I'd lean more towards the remote given the events that lead up to the problem.

Ah, you know... A little B&O here, a little there 

hfat
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hfat replied on Sun, Jan 5 2014 7:21 AM
As BS3 is an audio product you should use the a.opt setting to 1

hfat
DaveP
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DaveP replied on Sun, Jan 5 2014 8:08 AM

Thx for the thoughts.  Hfat:  I tried pressing the a.opt setting to 1, but the red IR light didn't blink & the BS3 didn't respond afterwards.  If dropping the Beo4 could have caused such a freeze-up is there another way to start the BS3 aside from using the Beo4 remote?

Millemissen
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The BS3 is a 'kitchenradio' - I am not aware that you can option-program it.

And you can't use the Beo4 to control it.

http://www.likecool.com/BeoSound_3--HIFI--Gear.html

MM

 

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Millemissen
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"I have the BS3 controlling a Panasonic Plasma TV and the inputs are my cable TV STB, Oppo blue-ray player, PC via HDMI, & also Sonos.  The audio outputs are through Powerlink to BL7-2 center, BL5 fronts & BL3 rear.  The system was set up by the B&O Tech 2 yrs ago & it has been relatively trouble free, except for the occasional resetting through disconnecting the input power into the BS3 when some buttons were randomly pressed on the Beo4 remote by friends & grandchildren.  This time around disconnecting/reconnecting the power couldn't solve the issue.

The red IR light doesn't blink when I pressed the Beo4.  I don't know if this is normal.  I have new batteries put into the Beo4 & I looked through my smartphone's camera & verified that signals are being transmitted.  Any help would be appreciated.

David"

------

Just came across your description in another (dublicate) posting - it was not part of this posting.

This is not about a BS3 (BeoSound3), but about a BSys3 (BeoSystem3) - which is a VERY different matter!

Is the 'ir-eye' correct connected to the system - does it show a red light, when in standby?

MM

 

 

There is a tv - and there is a BV

DaveP
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DaveP replied on Sun, Jan 5 2014 10:06 AM

  • Hi MM: you're absolutely right. I'm referring to a beoSystem 3 controller not the Beosound 3.  I'm sorry if my wrong nomenclature caused a confusion.
  •   My iR sensor has a steady red light on & it goes off when I unplug the beoSystem 3 power.  After I reconnect the power it would blink once, then goes off for about 5 seconds and then light up again.  I've had this setup working for 2 years before this.

David

Millemissen
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The option setting should be:

V-Option1.

After you have seen the red light blinking, disconnect the system from the power outlet for a couple of minutes and then power on again.

I assume that you have checked ALL other connections too? Including those in the 'ir-eye' (if not hidden)?

Are your sources PUC-controlled? Do any of them react, when you push the corresponding button on the Beo4?

At the moment - from here - nothing else comes into my mind.

MM

There is a tv - and there is a BV

BeoMegaMan
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I'm still sticking to the remote as the problem. If the IR receiver doesn't flash when you are programming it, then you have a BeoSystem 3 problem or the Beo 4 is not firing. If you have another piece of B&O try controlling it with the Beo4. Or run to your nearest dealer and try to control his kit. I have seen remotes fail before, to the point that it would not fire or you have to be 2 inches away from the receiver to see it work. 

Ah, you know... A little B&O here, a little there 

Beobuddy
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If the Option programming and the Beo4 given advise not work, then it could be a faulty Beosystem 3.

 

I've had once a BS3 for service with the same behaviour. Starting up like it should with the blinking standby led, but not responding to any remote instructions.

The cause was a spontaneously blown fuse at the DVE board. This can be checked by either opening the system3 or by trying to program the BS3 with the servicetool. The servicetool can't complete the programming. The latter is easier because you don't have to take out the system with all it's cables.

 

I still hope for DaveP that it's a remote problem. And the option programming starts with pressing the standby and List button, not the red and List button.

 

Gadjetx
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Gadjetx replied on Sun, Jan 5 2014 4:42 PM

Try the following:

Put fresh batteries on the Beo4.

Remove the power plug from BeoSystem 3 for more than 2-3 minutes.

Remove the IR plug and re-plug it after you have reset the BeoSystem 3.

If you have a MasterLink product connected, remove the ML plug from the BeoSystem 3.

Remove the PowerLink (speakers plug) from the BeoSystem 3.

Try all of the above separately or all together.

Razlaw
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Razlaw replied on Sun, Jan 5 2014 5:15 PM

Beobuddy:

 

I still hope for DaveP that it's a remote problem. And the option programming starts with pressing the standby and List button, not the red and List button.

 

My mistake, I was not clear in my post.  I meant the red standby button, or the button with the red dot on it, not the red arrow. Sorry

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DaveP
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DaveP replied on Mon, Jan 6 2014 6:17 AM

Thank you all for your suggestions & insightful thoughts.  Unfortunately even when I followed your suggestions very carefully, & repeated many times, the red IR light still stayed steadily on & the BeoSys3 failed to srespond.  I tried both the v.option 1 & v.option 2 possibilities.  I hope BeoBuddy was correct that it's a Beo4 problem, although I had new batteries installed & I could see blue lights coming out of the tip of the Beo4 when I looked at it through my smartphone camera.

I don't have any ML connections to it & I don't have a piece of B&O equip to plug in to try.  I will keep repeating the resetting & reprogramming, while I wait for the local B&O Tech to return my call for help.  Thanks again & I will post to report the findings once I have the system running again. 

DaveP
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DaveP replied on Thu, Jan 9 2014 8:27 PM

Fellow members:  while I'm awaiting my local service tech I have a question that I hope some of you have the answer to:

When I pressed the LIST & RED DOT & got into the "v.opt?" prompt it was flashing, is that an indication of anything at all, or is that normal?  Thx.

Dave

Razlaw
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Razlaw replied on Thu, Jan 9 2014 11:33 PM
I think V Opt flashing is normal. Just tried it on my Beo 4 and it flashes also.

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BeoMegaMan
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BeoMegaMan replied on Fri, Jan 10 2014 12:16 AM

It will rapidly flash until you give it a number command to put it in the option you have selected. This is normal behavior. 

Ah, you know... A little B&O here, a little there 

DaveP
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DaveP replied on Sun, Jan 12 2014 10:28 PM

Just an update:  the service tech visited yesterday with a new Beo4.  Found a loose wire in the IR PUC cable.  After fixing the wire the System 3 turned on, but now another problem surfaced.

I can now turn on the System 3 with a specified input, but when I switched the input to another source, such as from DTV to DVD, the Systtem 3 freezes up, meaning I can no longer adjust the volume nor will the System 3 respond to further Beo4 commands.  I have to disconnect the power to shut the system off.  The service tech had never seen this problem before.  He didn't have any diagnostic equip with him but as it now looks, it'll have to be sent to his shop for further diagnosis unless some solutions come up in his research in the next few days.

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