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Beo4 volume button gone !

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Simonbeo
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Simonbeo Posted: Fri, Oct 10 2014 8:30 PM

It's happened again. The volume button has fallen off our newest Beo4 and it's a replacement for the original which came with the V1 . Can you buy the button ?

Beo Century ,Beoplay V1, Beocenter 6, Ex-Beolit 12, Beotime , A8. Beolit 15 , Form 2i , Beolab 2000, Beoplay A3.Beosound 1

Simonbeo
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Simonbeo replied on Fri, Oct 10 2014 9:18 PM

Has the navigation edition got a different volume button?

Beo Century ,Beoplay V1, Beocenter 6, Ex-Beolit 12, Beotime , A8. Beolit 15 , Form 2i , Beolab 2000, Beoplay A3.Beosound 1

Guy
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Guy replied on Sat, Oct 11 2014 8:51 AM

The volume button itself on the Nav version is exactly the same design.

I haven't heard of this problem before with the volume button as I thought the rubber there was quite secure.  The buttons usually only deteriorate either over a very long period of time or if people (kids?) pick away at them absent mindedly whilst holding the remote! 

You can purchase a Beo4 keypad set and fit is yourself quite easily - the disassembly instructions are in the Beo4 manual on this site.  Should only cost about Eur 20. 

Simonbeo
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Simonbeo replied on Sat, Oct 11 2014 2:20 PM

Thanks Guy. I can't understand why this has happened twice now to this controller when it's our fourth , the fifth when you consider it's a replacement .

Beo Century ,Beoplay V1, Beocenter 6, Ex-Beolit 12, Beotime , A8. Beolit 15 , Form 2i , Beolab 2000, Beoplay A3.Beosound 1

Simonbeo
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Simonbeo replied on Sat, Oct 11 2014 2:20 PM

But then I could enquire about Remote One controller....

Beo Century ,Beoplay V1, Beocenter 6, Ex-Beolit 12, Beotime , A8. Beolit 15 , Form 2i , Beolab 2000, Beoplay A3.Beosound 1

Simonbeo
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Simonbeo replied on Sat, Oct 11 2014 2:20 PM

Took the remote into Bromley B&O and Kevin there has ordered a part and will make a warranty claim . That's service for you!

Beo Century ,Beoplay V1, Beocenter 6, Ex-Beolit 12, Beotime , A8. Beolit 15 , Form 2i , Beolab 2000, Beoplay A3.Beosound 1

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