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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

SkyQ PUC

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Seanie_230
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Seanie_230 Posted: Tue, Apr 5 2016 6:30 PM
Hello Beoteam

The SKYQ PUC is now out for download. I have also been informed for my BB7-55 it is now available to flash to the TV also.

My install is next Wednesday

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Seanie_230
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Also I noticed the sky HD PUC has been updated but I don't know what it contains that's new

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Seanie_230
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PUC works on the V1

BV7 to be updated at the weekend

Guide button on Beoremore One takes you too planner rather than TV guide which is annoying.

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riverstyx
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riverstyx replied on Thu, Apr 14 2016 12:15 AM

Seanie_230:
BV7 to be updated at the weekend

 

Guide button on Beoremore One takes you too planner rather than TV guide which is annoying.

Hi Seanie,

I don't have a sky q box, so just guessing, but does "MENU -> 1" (equivalent to 'home' button on original remote) take you to the TV guide? if so then perhaps have a chat with the service tech in advance of him coming to update you BV7 as he may be able to swap these two mappings around in the puc tool in order to create a custom puc for both televisions if you'd prefer GUIDE = home, and Menu -> 1 = planner.

Kind Regards,

Martin.

Seanie_230
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Hello there

Been having a play and it appears you cannot go to TV guide diectly only via the home button.


I have a look online and with the remote and it does not appear to be a way to go directly to the TV Guide like the old remote.

The below shows you the normal buttons for the Bluetooth remote which works the same way but does not use IR or touchpad

 

https://www.sky.com/help/articles/buttons-on-your-sky-q-remotes-explained

 

 

this confirms I think you can only go home or to recordings directly.

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riverstyx
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riverstyx replied on Sat, Apr 16 2016 12:17 AM

Hi Seanie,

The client whos home I was working in today has just had sky q installed so I took the opportunity to look at this.

It does seem that (with the original remote) there is no way to directly access the TV guide, and instead you have to press home, and then scroll up through the list - seems a little odd but at least this confirms it's not just a feature that is missing from the PUC.

Kind regards,

Martin.

Seanie_230
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Seanie_230 replied on Sat, Apr 16 2016 11:00 AM
Hello all

Need some quick help if you don't mind.

My dealer cannot find the SKYQ PUC on the service tool

Beocare said its available now and it works on my V1

Does anyone know where it is or what it's called on the service tool?

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riverstyx
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riverstyx replied on Sat, Apr 16 2016 1:01 PM

Hi Seanie,

It's available within the PUC Tool so can be saved from there in the current (.decx) format for newer televisions, and/or converted to the old PUC 2.0 (.dec) format for flashing to your BV7 for example.

Ask them to search for "Sky Q" within PUCtool3 (the filename is Sky_Q_V03,01a.decx)

Hope this helps,

Martin.

Seanie_230
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Hello there

You are a star thank you.

This should put us on the right track

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Seanie_230
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Hello Martin

I have spoken to my dealer who is fighting with the service tool.

He has converted the file to the older TV versions but it shows as a skeleton with no mappings in the service tool

HELPSmile

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riverstyx
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riverstyx replied on Sat, Apr 16 2016 4:28 PM

Hi Seanie,

I've sent you an email.

Kind Regards,

Martin.

Seanie_230
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Hello all

Martin is a star and helped to fix it

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riverstyx
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riverstyx replied on Sat, Apr 16 2016 5:11 PM

Thanks Seanie,

Glad I could help Smile

Best Regards,

Martin.

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