ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
I have recently purchased and installed a new BeoVision 14 and frankly I'm not impressed. This could be because I need help setting it up but it may also be due to the fact that it is a disappointing product!
I'll outline my main problems below and would ask if anyone can point me in the right direction or maybe advise me on my chances of getting a full refund from B&O.
My main problem is with the quality of picture, not the sharpness but the contrast, no matter how much I play with the myriad of settings I cannot get a good evenly balanced picture. The dark areas always seem to be too dark and lacking in detail which results in the lighter areas of the picture having far too much 'pop' which results in a strange overly contrasty picture which is difficult to look at for any period of time.
I have also noted a slight lagginess when viewing normal TV via Freeview.
The other problem I have is that the text on the guide is so faint and small that you can't easily read it..... Not to mention the fact that when you are trying to adjust the picture you can't see the picture at the same time so every time you make an adjustment you have to go back out of settings to look at the picture again.
I have the latest firmware installed and I'm currently trying to book the engineer who installed it to return and help me out.
Am I doing something wrong or is this a problem others have experienced?
On my previous bv 1146 I spent several hours to set it correctly for having a good picture quality.
I have succeeded after 3 or 4 times.
It was disappointing at start but after the picture was very good.
4 beolab 5, beolab 9, beolab 10, beolab 5000, beolab 8000 mk2, beolab 6002, beolab 3500, beovision 7 55 mk2, 2 beovision 11 46 mk4, beotime, beosound ouverture, beosound essence, beoplay A8, beomaster 900 RG de luxe and the collection continues...
Thanks for your response - what I really like about the £200 LED Sony TV I have in my kids' play room is that when I un-boxed it and turned it on the picture was very good. I've never had to change any settings, it just works.
I've paid around £7000 for this B&O TV and it's been a fight from the beginning and I still haven't got a TV which is anywhere near relaxing and pleasant to watch.
I've been cruising the forums here and there seems to be a benevolent attitude towards B&O kit similar to that you might expect towards a frail elderly relative. People are willing to battle on the face of poorly designed, over complicated technology and failed software updates in order to try and get near to a place where the product works acceptably.
For this money I need it to work, flawlessly from the start.
Beowuulf:Thanks for your response - what I really like about the £200 LED Sony TV I have in my kids' play room is that when I un-boxed it and turned it on the picture was very good. I've never had to change any settings, it just works. I've paid around £7000 for this B&O TV and it's been a fight from the beginning and I still haven't got a TV which is anywhere near relaxing and pleasant to watch. I've been cruising the forums here and there seems to be a benevolent attitude towards B&O kit similar to that you might expect towards a frail elderly relative. People are willing to battle on the face of poorly designed, over complicated technology and failed software updates in order to try and get near to a place where the product works acceptably. For this money I need it to work, flawlessly from the start.
.
Present: BL90, Core, BL6000, CD7000, Beogram 7000, Essence Remote.
Past: BL1, BL2, BL8000, BS9000, BL5, BC2, BS5, BV5, BV4-50, Beosystem 3, BL3, DVD1, Beoremote 4, Moment.
Beowuulf:I've been cruising the forums here and there seems to be a benevolent attitude towards B&O kit similar to that you might expect towards a frail elderly relative.
BeoNut since '75
Beowuulf:I've been cruising the forums here and there seems to be a benevolent attitude towards B&O kit similar to that you might expect towards a frail elderly relative. People are willing to battle on the face of poorly designed, over complicated technology and failed software updates in order to try and get near to a place where the product works acceptably.
That's nothing new. I had about a years-worth of pain and hassle when my BV7-40 MKIII refused to work properly with a Sky box. I became a guinea pig for new software updates - which required a B&O engineer to visit my home each time - for about 12 months. Then the moved me up to a BV7-40 MKIV which promptly failed after a few weeks. I then had to have a replacement for the replacement.
I will agree that B&O quality is not what it should be on the new screens, but please don't think that the competition is much better.
My two year old Samsung, which cost almost the same as my Horizon at the time, have not been able to download software updates for more than a year, the apps in the SmartTV section works less than 1/3 of the time, the video-call using Skype that my kids loved is no longer supported (and hence just disabled) etc. Final nail in the coffin was that the Netflix app was disabled from one day to the next, not to mention that the TV is unbearably slow in daily use. Sony might be better though.
lonfred:What I could figure out in this forum it seems that the BV11-46 is an better and more reliable TV than the BV14. That is a bit strange...
Why's it a bit strange? The BV14 is a completely different platform.
Hi Beowuulf,
I agree. BV14 is a disappointing product. But after half a year of struggle (many Software-Updates and a new mainboard) things became much better now. First of all design, picture and sound quality are awesome compared to my old beloved BV9. Even SD-sources are displayed in almost HD-Quality. On the other side the software-quality and stability are terrible. Many problems are solved during the last software updates. Unfortunately some new problems occured. I'm looking forward for the next updates
Usability is still an other issue. As you mentioned above the text on the guide and program-info is so faint and small. I told it to the customer support. But they don't care about it. Also the switching between BV14 and IR-based products on the Beoremote is too complicated. Why it is not possible to easily customize the Beoremote buttons such as "TV <-> Blutooth", "Music <-> IR"?
Digi
BV 14-55 mit BL 18, BL 8000, BL 2, BeoRemote One-BT, ATV 3; BS 9000 & BS Core & BS 4500 mit BL 12-3, BL 12-2, BeoLink 1000; BeoLine mit BC 2, BC 6000; BS 8; BeoVox CX100; BeoTime (analog), BeoTime (digital); Earphone A8; Beoplay H3 + P2
lonfred:Normally when you develop something new it would be better. Not the opposite.
No necsessarily. Only in the eyes of a consumer. Tech is littered with problem releases, following a previously successful product, from many manufacturers.
Just because something looks similar and is released later, doesn't necessarily mean it has to be 'better'. Consumers just assume this - which is why people fall for upgrading their phones each year etc etc.
moxxey:No necsessarily. Only in the eyes of a consumer. Tech is littered with problem releases, following a previously successful product, from many manufacturers. Just because something looks similar and is released later, doesn't necessarily mean it has to be 'better'. Consumers just assume this - which is why people fall for upgrading their phones each year etc etc.
I will never buy a brand new bang olufsen tv again ,i still have two but my next purchase will be LG oled what a stunning picture!!
BV Harmony 65 / Eclipse 55 / BL 50 / 19 / 18 / BS 2 all brass
BV Horizon 48 / V1 40 / BL 17 / Beoplay S3 all black
V1 / BL 3 / BS Essence MKII / Beoplay A3 all white
BS Moment / BS 3000 / BS 3200 / BL 400 all silver
Headphones / bluetooth speakers / BLC NL-ML / BLGateway
I know…B&O virus has grown on me !
I believe so ,it will be interesting to see the price list if B&O uses the latest" wall paper panel" !!,.Let us hope they make a good job software wise to integrate with their other products!.
Sandyb:Very much doubt it will be the wallpaper version....it's one thing using their panels, but I don't see why LG would (a) give away their flagship design and (b) by its nature the W7 effectively has no form factor, so a B&O version would be much the same, only with different audio.........doesn't make sense........
Why not ? I don't think LG sees B&O as a serious competitor considering the amount of TVs B&O sell annually. We will see in August.
Regards,
Jean
Is the BV 14 a viable option now after the last update or does it still need more updates to make it an actually usable TV (one that my wife would like that she does not have to power off and just works as it should)?
badgersurf: Is the BV 14 a viable option now after the last update or does it still need more updates to make it an actually usable TV (one that my wife would like that she does not have to power off and just works as it should)?
Since the last update my BV14 has been excellent! Sound and image... very happy with the set now!
Karel.
BeoVision Eclipse 55”, Beolab 18s, Beolab 19s, Beosound 1, Beoplay P2, H3, BeoRemote One IR, BeoRemote One BT, Beoplay S8, Beosound Essence MkII, BeoTime
Chris Hassell:I had Guardians of The Galaxy on mine last night with the lights off and I could barely see anything in the dark opening scenes - I played with some settings which seemed to improve it but does anyone have any pointers?
Hi Chris...
I made the same comments towards BeoCare. "We haven't received any complaints" was their reaction.
In a dark environment the BV dimms the screen too much... At my place I leave a light on just so that the screen stays just bright enough.
You can turn off the lightsensor (don't know the setting by heart), but then it's possible that at night the screen is too bright...
kuyttendaele:Hi Chris... I made the same comments towards BeoCare. "We haven't received any complaints" was their reaction. In a dark environment the BV dimms the screen too much... At my place I leave a light on just so that the screen stays just bright enough. You can turn off the lightsensor (don't know the setting by heart), but then it's possible that at night the screen is too bright... Karel.
Aussie Michael: I think Philips were on to a good thing with their ambi light in their TVs
I think Philips were on to a good thing with their ambi light in their TVs
They sure were!
But they have (unfortunately) turned that into something more gimmicky.
The professionals speak of a need for bias light/light behind the screen - which should be at 5 max 10% of the light output of the screen.
It is well known that a little light in the room - which is not reflecting into the screen - makes it much easier/less fatiguing to watch video, especially over longer periods.
Personally I have had light (using the LC1/2) behind my tv's since the days of the MX6000.
N.B. For cinemas this is different - the light output of a modern tv (especially when HDR-displays start getting more common) is by far bigger, than what is reflecting from a moviescreen/projector solution.
P.S. Those who want to dig deeper, could start here:
https://www.howtogeek.com/213464/how-to-decrease-eye-fatigue-while-watching-tv-and-gaming-with-bias-lighting/
MM
There is a tv - and there is a BV
Not sure if that makes that much difference.....its just not a great screen at handling dark scenes......that might be an LCD ? LED thing, or it might just be this generation of panels they are using vs the BV11 / Avant preNG for example........certainly nowhere near as good as my 12-65 at dark scenes.........
kuyttendaele: In a dark environment the BV dimms the screen too much... At my place I leave a light on just so that the screen stays just bright enough. You can turn off the lightsensor (don't know the setting by heart), but then it's possible that at night the screen is too bright... Karel.