ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi,
I have this issue for some time now and I seem unable to solve it. Hope someone recognizes the issue or maybe has some tips.
I have been using the Beoremote App for ages with my BV 11, but for some reason, the app doesn’t see the TV anymore. The TV is connected to the network by cable. The TV has an IP address in the correct network. I can ping the TV and WebMedia works. The only changes I have made in the last months are replacing my Beo6 by a new BeoRemote One and updating the TV to the latest software (sept 2017).
Also BeoTool can’t find the TV. What I consider strange is that in the menu, under set up product integration, the option Link to other products is greyed out, but may be that has always been the case, I can’t remember.
Any tips?
thanks in advance.
BeoVision 11-55, BeoLab 8000, BeoRemote One BT, AppleTV 4, 2x BeoPlay A2, BeoPlay A1
Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2 Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset
Thanks for your response. I found the issue was caused by an update of my Cisco Wireless Lan Controller. After reverting back to the previous image the issue was immediately solved. I will now focus on finding an updated image that doesn’t have this issue.