BeoLink Wireless 1 Pairing issues

Hi All,

I am having problems pairing my Beolink Wireless 1 transmitter and receiver. 

I have factory reset them, so they are flashing orange.  I then press the connect button on the Transmitter unit and immediately press the Connect button on the Receiver unit.  Both the Transmitter and Receiver flash red for about a minute but then return to flashing orange again. 

I've tried this many times and have changed the configuration of the transmitter and receiver (i.e. swapped their settings around) but still no luck.  What could the problem be?  Am I doing something wrong?

Thanks.

Hi,

 

Please take a look at the following link - I have used it and it makes matters much clearer:

 

www://bang-olufsen.com/interactive-guide

 

Hope it helps

 

 

I think the link the other poster supplied is for the new WISA wireless speakers.

 

I think you are asking about the older wireless ...

 

Whenever I have had connection problems I have moved the receiving box to close to the transmitter; then synched; and then moved it back to it original position - just to get over range and interference issues.

Hello all, I am having the same problem with SuperM… just to clarify that this is for the beolink wirless 1 and no the wisa wirless!

Any help would be highly appreciated!

Do the setup as close together as possible.

Make sure all units are at the same software level - I had to get the store to upgrade some of mine to a common level.

Watch out for microwave and other interference sources - try changing your WiFi bands if you can.

Try moving the receiver to get best line of sight - in one case my signal was passing through the kitchen and when I drew the line of sight it was trying to go through a large refrigerator - so I moved the receiver until I got a stronger reception.

Good luck !

Do all setups whilst all units are together and then move one receiver away ... tune it’s position; and then move the next receiver.

Be prepared to experiment a bit with the Transmitter’s position - I moved mine a metre in one direction to get clearer line of sights (using my imagination and floor plans - I did not have superman x-ray vision so no real line of sight !).

Be prepared to vary the Transmitter’s height - higher can be better in “seeing” over the top of obstacles.

Like others have said, make sure 1) they have the same software (not easy since there's no guaranteed way of knowing this - there should be a sticker, or sequential serial numbers, but neither of these *prove* the version) and 2) they are near each other with no big metal objects or interference generating devices (microwave, refrigerator, cell phone, cordless phone, etc.) near by.

If it still doesn't work, you may be out of luck.  I have 2 that will not pair even when next to each other. I bought them new, and they worked for a 5-6 years, but got progressively spottier until now they will not pair.  My guess is some component has degraded enough that the signal tx or reception is out of spec.  I spoke to a service center about it, and they were not excited to work on them ("wireless is unreliable", "just because we can get them to work doesn't mean they'll work in your home").  

I gave up and bought an Essence.  Not exactly the same, but reliably does what it is supposed to do.

Stan:

I gave up and bought an Essence.  Not exactly the same, but reliably does what it is supposed to do.