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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Essence remote stopped working with M5

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This post has 3 Replies | 1 Follower

Hiort
Top 50 Contributor
Sweden
Posts 2,895
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Bronze Member
Hiort Posted: Tue, Jan 1 2019 9:58 AM

I have used Essence remote with my M5 for quite some time.

Occationally it stopped working and I had to reset M5 in order to be able to pair with the remote again.

However, this time I'm unable to pair again. Did factory reset of M5 and also removed batteries from Essence remote. Sad

I get the message that M5 is unable to pair over bluetooth.

Does anyone have any advice?

Confused

 

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Hiort
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Sweden
Posts 2,895
OFFLINE
Bronze Member
Hiort replied on Tue, Jan 1 2019 10:44 AM

No problems to pair the remote to my M3....

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Beobuddy
Top 25 Contributor
Utrecht, The Netherlands
Posts 3,972
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I've had this issue also for some weeks ago.

Even removing the essence remote in the remote menu wasn't the solution, as I wasn't able to reconnect the essence with the M5.

After keeping the M5 for a longer period of several hours from the mains, I tried again and I got it working again.

It might sound strange, but at that same I was experimenting with a Beocom 5 I still have and didn't use for a long time. It's hangs on the wall only 50 cm's away from the M5. After drying out the BC5's battery, the M5 works flawless again with the essence remote.

Hiort
Top 50 Contributor
Sweden
Posts 2,895
OFFLINE
Bronze Member
Hiort replied on Wed, Jan 2 2019 12:43 PM
Thanks for the tip. I unplugged the M5 over the night and after that I could pair with remote again. Will report to BeoCare ...

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

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