ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Heya! I’m sure this has been asked before but does anyone else with the h8i’s have connectivity issues regarding Bluetooth? I absolutely love these headphones and by any means don’t want to get rid of them, however the dropout is becoming ridiculous and I’ve tried reinstalling them, switching them on/off etc, making sure the product is up to date but this still keeps happening. I’ve had them for less than 6 weeks, I’m aware that sending them back as a replacement would be pointless as it’s an ongoing issue with these headphones.. but has anyone else experienced this and found ways to lessen the frequency? I have the iPhone 7 currently, at times they become virtually unusable as the music will play for seconds before dropping out.
Hi! I don't have the H8i but it might be worth trying keeping your phone on a different side of your body (I had the E8 and they dropped out less if I had my phone in my right pocket), but you should probably just send them off for repair. They'll probably just send you a brand new pair and there's a chance they might work - I can't imagine every single pair is like this 🙂
Hello good afternoon.
Add them to the Bang & Olufsen app, in configuration check if they need a software update.