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Beosound 5

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3400SJ
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3400SJ Posted: Thu, May 9 2019 4:59 PM

I have a Beosound 5 that I purchased recently and I have a few problems. First I cant get the remote control to work, I am using a Beo4. The next problem is that the blue volume indicator only works sometimes, it is often fully extended and finally the net radio operation is often intermittent, sometimes it will drop out for a few seconds but sometimes it can be 20 mins, this seems to happen with most stations. Any assistance would be appreciated

Stuart 

Razlaw
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Razlaw replied on Fri, May 10 2019 2:55 AM
Do you have the Beosound 5 set to the right option? If it is set to the wrong option it will not respond to the Beo 4.

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3400SJ
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3400SJ replied on Fri, May 10 2019 3:04 PM

Do you know which option to set it to

 

Stuart

Razlaw
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Razlaw replied on Fri, May 10 2019 4:27 PM
If the speakers are connected directly to the Beosound 5, and not part of a larger system, it should be option 1.

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Stan
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Stan replied on Fri, May 10 2019 5:56 PM

Also, if it is the only music system in your masterlink network (or you don't have a masterlink network), then you need to set "audio master" to "yes" (under settings -> roles ).  This is also where you'll find the options setting "am options".

If you have a ML network with other devices, it would be good to know what you have...  I've seen odd behavior when there are conflicting settings between audio masters.

3400SJ
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3400SJ replied on Sat, May 11 2019 9:36 AM

I have it connected to a pair of Beolab 1s as a stand alone system, I shall check its settings when I get back on Monday

 

Stuart

Weebyx
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Weebyx replied on Mon, May 13 2019 10:16 AM

3400SJ:

I have it connected to a pair of Beolab 1s as a stand alone system, I shall check its settings when I get back on Monday

 

Stuart

I actually have the exact same problems with my recently purchased unit with a defect motherboard. I changed MB and now all works, except for remote control and the blue volume that is fully extended all the time.

For now I have only tested it with no speakers, but it is set to Option 1 and Audio Master = YES.

/Weebyx

marexy
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marexy replied on Mon, May 13 2019 11:54 AM

wrong post..sorry

 

 

Razlaw
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Razlaw replied on Mon, May 13 2019 10:56 PM
I have a Beosound 5 I purchased new. I have never paid attention to the blue volume line so looked at it after reading this thread. Mine does not change either. It appears when adjusting the volume and disappears when done.

Is it really supposed to change with the volume?

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Millemissen
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As far as I remember, it changes, if you have the BS5 set up as a standalone audiomaster (with connected speakers).

If you have it integrated with a tv (using ML and the right options) it does not....because the actual volume control takes place in the BV indstead.

Can anyone confirm this - I am not able to test it!

MM

There is a tv - and there is a BV

Razlaw
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Razlaw replied on Mon, May 13 2019 11:57 PM
Mine is connected to a Masterlink System, two Beovisions with connected speakers and and one Active Kit. That matches your understanding and explains why the volume line does not change on mine.

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Razlaw
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Razlaw replied on Tue, May 14 2019 12:11 AM
I tried setting audio master to yes, and options 0,1, and 2. No change in the blue volume line. Maybe that is because it senses the master link connection and/or the lack of directly connected speakers regardless of the settings.

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Stan
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Stan replied on Tue, May 14 2019 1:59 PM

Audio master + connected speakers, and the BS5 will allow volume adjustment using the fine toothed "gear" on the control stack (assuming no other masters on the ML if connected to ML).  You may have to cycle power after connecting the speakers.

Stan

Razlaw
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Razlaw replied on Tue, May 14 2019 6:55 PM
The wheel also works to adjust speakers connected to my Beovision 10, but the blue volume line remains constant.

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Weebyx
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Weebyx replied on Wed, May 15 2019 7:31 AM

Razlaw:
I tried setting audio master to yes, and options 0,1, and 2. No change in the blue volume line. Maybe that is because it senses the master link connection and/or the lack of directly connected speakers regardless of the settings.

I got my blue line working. Audio Master = Yes, Option 1 and connected powerlink speakers directly, no masterlink. Blue line changes depending on volume level. it started working after I added the Powerlink speakers.

The remote issue I have was because of bad 4 pin cable that contains the IR signal.

 

/Weebyx

3400SJ
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3400SJ replied on Thu, May 16 2019 12:07 PM

I have made some progress, though the BM5 is connected to the BS1s I also have an Avant 55 connected to the BS1s, as long as I don't have both on together the blue line works as expected, it is displayed for a few secs after you adjust the volume. I have tried various settings but I cant get the remote to work and I cant get into the configuration menu, I am not sure where to go from here, there is nothing in the manual about the remote not working and I don't see how to determine if the fault is with the BS5 or the BM5

 

Stuart

Razlaw
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Razlaw replied on Thu, May 16 2019 1:06 PM
3400SJ:

I have made some progress, though the BM5 is connected to the BS1s I also have an Avant 55 connected to the BS1s, as long as I don't have both on together the blue line works as expected, it is displayed for a few secs after you adjust the volume. I have tried various settings but I cant get the remote to work and I cant get into the configuration menu, I am not sure where to go from here, there is nothing in the manual about the remote not working and I don't see how to determine if the fault is with the BS5 or the BM5

Stuart

You have two different sources connected to the Beolab 1s? How did you do that? Two different Power Link connections? I have wanted to do that with my Beolab 1s but my understanding was I could not do that.

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Weebyx
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Weebyx replied on Thu, May 16 2019 2:08 PM

3400SJ:

I have made some progress, though the BM5 is connected to the BS1s I also have an Avant 55 connected to the BS1s, as long as I don't have both on together the blue line works as expected, it is displayed for a few secs after you adjust the volume. I have tried various settings but I cant get the remote to work and I cant get into the configuration menu, I am not sure where to go from here, there is nothing in the manual about the remote not working and I don't see how to determine if the fault is with the BS5 or the BM5

 

Stuart

Try to set the BM5 til Audio Master and Option 1, and then only connect speakers directly to powerlink on BM5, nothing else.

If your remote does not work with that, it is 99% a bad cable. I have just been struggling with the same. Remote works, and blue indicator seems to only work if there are speakers connected.

/Weebyx

Stan
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Stan replied on Thu, May 16 2019 7:09 PM

I'm a bit confused.  You say the BS5 is a stand-alone system, but then say your have an Avant 55.  Does this mean the Avant 55 and BS5 are not connected via masterlink?

To get the the full BS5 configuration menu, set the selector to "Settings", then press ->, <-, ->, <-, GO (in that sequence).  If this doesn't work, then you have a fault somewhere.  It could be the BS5, a cable, or the BM5.  The BM5 is the most likely candidate because it is known to have it's main board fail.  I've had mine fail twice and both times, the behavior was different and weird - you'd think a bad board will be an "all or nothing" type of failure, but it's not.  Of course, don't overlook the cables because at least these are cheaper to fix.

If there's no masterlink, then I would first try connecting the speakers to only the BS5 and set the BS5 to be audio master and option 1.  With this configuration, the volume wheel and remote should all work.  If they don't then you have an fault somewhere.

If the BS5 is actually masterlinked to the Avant, then it sounds like your Avant and BS5 are "fighting" over who is in charge.  If your Avant is set as an AV Master, then setting your BS5 to be a AM master will cause problems.  There can be only one Audio and one Video master on a masterlink network.  Multiple masters will create all sorts of odd problems. Unfortunately, I don't know much about the Avant or how to change it's configuration. 

If the BS5 and Avant are in the same room, you probably want to just connect the speakers to the Avant, set the Avant to be an AV Master and set the BS5 to be AM master = No.  This will mean the Avant is in charge, and the BS5 assumes a subordinate role. If you turn on the BS5, it will tell the Avant to wake up and music will play from the speakers connected to the Avant (at least this is how it worked when I had my BS5 linked with a BV8).  You adjust the volume via the Avant.  The volume wheel doesn't work on the BS5 because the Avant is in charge.  IR commands from the remote are received by the Avant and sent to the BS5.  You would probably want to configure the Avant to just use the external speakers for Music. 

I'm not sure what will happen if you set the BS5 to be master and the Avant to be just a Video Master.

Also, whenever to change the master designation of a device on the ML network, it is a good idea to unplug all of your devices, wait a few minutes, then plug them back in, plugging in the new master last. 

Millemissen
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You can not MasterLink a BS5 to an Avant/55 (directly.

If you want to connect these, you will need a NL/ML Converter.....which makes the process a bit different (and maybe more complicated).

MM

There is a tv - and there is a BV

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