ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
When I try to add Beosound 1 wireless speakers to android app, I get the message "An error occured, trying to add the product to your account" repeatedly. Also I would like to know the meanings of different led messages ( Blue, Bright Blue, White and flashing orange) Is there a source to obtain a User manual or some guidelines to operate and troubleshoot the errors about this speaker? Kindest regards and thanks to who read this message and help. Emir Yusuf
emiryusuf: When I try to add Beosound 1 wireless speakers to android app, I get the message "An error occured, trying to add the product to your account" repeatedly. Also I would like to know the meanings of different led messages ( Blue, Bright Blue, White and flashing orange) Is there a source to obtain a User manual or some guidelines to operate and troubleshoot the errors about this speaker? Kindest regards and thanks to who read this message and help. Emir Yusuf
Dear Mr. Emir Yusuf,I experienced a trouble before with the app when I updated my speaker's software. I called the Bang & Olufsen Call Centre and they recommended me to re-install the app and restart your device. For the colors, Sorry I do not really know the meaning of each color. Perhaps you have watched the video, but I am going to put it here as well. Hope it helps you
https://www.youtube.com/watch?v=o7FlgxpuHG0
Best Regards, Mit freundlichen Grüßen, 감사합니다Antonius Robin Iriawan, 로빈 올림
Beosound 35, Beoplay E8 3rd Gen, and Beoplay Earset 3i.
No longer in use: Beoplay H5
Thank you very much for your quick reply Robin, re-starting the phone solved the problem., I had already watched the yoıu tube video, Thanks. Absence of a user manual for this is formidable thıough, I cannot find a rationale behind this
This link may help with the light colours
https://bang-olufsen.zendesk.com/hc/en-us/articles/360040392291-What-do-the-light-indicator-colours-on-my-Beosound-1-mean-
It seems there may be no user guide to download, but this FAQ section at B&O may assist.
https://bang-olufsen.zendesk.com/hc/en-us/sections/360007997231-Beosound-1
And here's a page wwwith two different guides to Beosound 1 depending on the model you have
https://bang-olufsen.zendesk.com/hc/en-us/articles/360038206612
Stoobie
emiryusuf: Thank you very much for your quick reply Robin, re-starting the phone solved the problem., I had already watched the yoıu tube video, Thanks. Absence of a user manual for this is formidable thıough, I cannot find a rationale behind this
Glad to help you solve your problem. I also did not get the user manual, only the quick start guide. Luckily, the Bang & Olufsen support has been dramatically improved. Not only it is available on phone 24/7, they also have a library full of manuals. Below is the link to the Bang & Olufsen support. Hope that it would help you even further. I got this website from a Bang & Olufsen youtube video.https://bang-olufsen.zendesk.com/hc/en-us