ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Anybody faced the same issue with A6?
After a certain time A6 starts lowering the volume to zero. Even if I reset the device
the same issue appearing. Maybe it is an overheating issue? The sofware is up-to-date, usually I use
it with Spotify.
Thx in advance
Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2 Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset
It is an expected behavior that the Beoplay A6 reduces its output volume level when getting too hot inside the electronics or speaker drivers; there is an automatic temperature protection circuit built-in to protect the product.
The protection circuit depends on:1. volume step / level, music type (bass levels) and time played at specific high volume level.2. ambient temperature
The product will protect itself from getting too hot inside and will reduce the volume level automatically to reduce the temperature in the electronics - if necessary, it will even shut down. Once the Beoplay A6 has cooled down, a mains reset must be done, and it is possible to play again.
if its doing often, i would send it in if its under warranty, I have seen some have Been change on defekt circuit sensor..
https://archivedforum2.beoworld.org/forums/t/37255.aspx
I'm facing the exact same problem.
Resetting, updating to newest version of software - nothing helps.
Same problem exists independantly whether the source is moblie (via Bluetooth, Spotify Connect, Chrome Cast), PC (via Bluetooth)
Quite desparate about this.
Claus
Unfortunately I can not use my A6 for several months now...still haven't find the solution. I asked Beo service...they recomended buying a new electric panel for 1000 Eur ....hahaha
I had this issue. got it resolved by taking it to a very good dealer who posted it to germany. came back and plays as normal . Thanks again to B&O Manchester