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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Cabled sound just on one ear - Beoplay H9i

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This post has 5 Replies | 1 Follower

Jan
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Jan Posted: Sun, Aug 18 2019 10:49 AM

Hello all

I have a rather strange problem with my Beoplay H9i headphones.

I have splendid sound in 'stereo' using Bluetooth, but when I connect it to my player using cable I get sound just on the right ear. There is absolutely no reaction at all in the left speaker.

I have tried to clean the socket, carefully retract the jack and even opened the right side up to inspect the board. As far as I can see all seems ok to me. This has to be some issue on the board or in the socket connection? 

Anyone encountered this kind of issue?

Regards from Jan

BeoFrederic
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Jan, I have the 9i's and don't have that problem.

Maybe try the simple thing first.  Swap out the 3.5mm cable.  Sometimes the machining on cable termination prevents the jack from seating all the way.  You'll get a right or left channel signal only if that's the case.

Jan
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Jan replied on Mon, Aug 19 2019 10:05 PM

Hello,

 

Thank you for a swift answer.

I have tried two other B&O cables and it does not change anything.

It cannot be pushed any further in and the seating seems ok and the socket is clean and from the inside I can see that the socket is not broken.

I suspect some electronic broken parts.

As the BT is working it has to be in the process from the decode from inlet to sound generation.

The player has been tested with another pair of H9i and the equipment and cable works OK.

 

 

RLM
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RLM replied on Fri, Nov 19 2021 3:30 AM

Hi Jan, hope this note finds you well! I recently have encountered the same issue with my H9i - no sound in the left headphone will cabled, but works fine on Bluetooth.

We you able to find a resolution to the issue?

Kind regards,

Randal

Jan
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Jan replied on Fri, Nov 19 2021 8:09 AM

I gave up and sold the headset cheap.

Later I learned that it could be an electronic fault, but was not able to test.

It has also a potential to be an error in the physical wiring inside.

/Jan  

9 LEE
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9 LEE replied on Fri, Nov 19 2021 2:17 PM

I once found that a cable gave sound in only one ear, then when I 'flipped' it the other way round - it worked on both ears!

Apparently they were directional?

Lee

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