Beocom 6000 and Beoline

I've read threads about this, but haven't found a solution that works.  I bought a BeoCom 6000 a couple of years ago (Pyramid base with beoline built in) - this isn't an MK anything ..  under battery just says:

BeoCom 6000

B&O 1070046

Serial no. 107004688158315

Made in Denmark 99W37

© MCMXCVII Bang & Olufsen

I read somewhere that you could pair this unit to a beoline and it's base would simply function as a charger.  This unit doesn't find the base.  I have an MK model that finds the beoline with no problem, so I know it is open and in registration mode.  I tried factory reset of my 6000, which does reset, but still will not find the new beoline base.  The red line on the base is blinking...so I'm assuming there must be different flavors of 6000's even without the MK designation and this is simply not compatible...is that correct, or is there something else I can try?

Beoline info:

Beoline 1084149 US

2003

Serial: 18294481

P.S.  B&O needs to hire some new "name thinker uppers" :)

Hi and welcome to Beoworld!

First have a read of this FAQ that explains compatibility between phones and PSTN bases: https://www.beoworld.org/faq_view.asp?id=74

If you are sure that the extra handset is compatible, then:

- Perhaps the Beocom 6000 is faulty.  Many of the Mk1 versions (with the separate A and V buttons) develop an RF chip fault which is not repairable, unless you replace the motherboard.

- Perhaps the Beoline base has too many handsets already registered to it.  You should be able to use a working Beocom's menu to delete some of these handsets, and then try to reconnect the extra one.

Guy:

Hi and welcome to Beoworld!

First have a read of this FAQ that explains compatibility between phones and PSTN bases: https://www.beoworld.org/faq_view.asp?id=74

Thanks! I have read that very useful guide.  The only part that is confusing is when it states "The Beocom 6000 lost its little indicator light".  My pyramid has the indicator light, so do only the newer versions (without the led) work with the Beoline?

Guy:

- Perhaps the Beoline base has too many handsets already registered to it.  You should be able to use a working Beocom's menu to delete some of these handsets, and then try to reconnect the extra one.

I only have the two handsets.  I read another post which suggesting pairing the oldest first, so I removed the Beocom 1 and tried registering the 6000 as the first and only handset and it still doesn't see the open base.  As for the RF chip fault, it seems to transmit and receive fine with its original base, so other than not pairing with the Beoline, it seems to function as it should.

Thank you again for the reply and information.  Perhaps I will end up using multiple bases.

Hello!

I have 6 BeoCom 6000 mk2 of which I have up until last night only had 3 of them connected.

However, after buying three new batteries I wanted to connect the remaining three handsets.

Problem: registering beyond three handsets the additional 3 all register as “1: xxxx” is the remaining three handsets all get designated handset “1” when registering and consequently I end up with 4 handsets all registered as “1:xxx”.

Making internal calls etc is this not possible and the whole setup feels buggy.

I have reset the base several times to no avail. Also the handsets via 9#9#9*int and though they do reset it does not seem like a total reset as the name I chose of the handset stays as a suggestion when I try to connect to base again.

I have also looked at how many handsets that are registered to the base and I only see three so nothing excessive to delete from the base.

Any suggestions? Is the base faulty? Alternatively a procedure to more thoroughly wipe handsets and base to see if that should help?

Software versions

Handsets: 5 with 2.60 and 1 with 2.50

Base: 1.50

The BeoLine PSTB is the newer small version.

Kind regards BeoMedia

You can pair a Beocom 6000 with a Beoline BUT you have stated that you have a US version of the Beoline which is different to the European version.

Also the software the US version of the Beocom 6000 which in the US was sold as a Beocom 1 is very different.

Below is a table which should help you.

BeoMedia:

I have reset the base several times to no avail. Also the handsets via 9#9#9*int and though they do reset it does not seem like a total reset as the name I chose of the handset stays as a suggestion when I try to connect to base again.

I just tested with my no 2:Study handset.  After reset it does keep the name, even if you turn the phone off and on after reset.  It seems that the name is remembered by the base.

Thank for your test and feedback.

Keith - what makes you conclude I have a US version of the BeoLine base please?

Also, it has and is working well with the initial three other handsets connected to it.

BeoLine type number 1113081S.

The three handsets with issues all registering as handset #1 are the ones that have been without power for a long time and have had new batteries replaced. I have measured the voltage on them and even swapped one of them to a handset that registers as it should and the battery swap does not change anything.

It is still the three handsets that have been without a battery for a longer time that are registering as handset #1.

My comments were related to elvisthedj the thread starter about the US version where he listed Beoline 1084149 US

Regarding your issue, the fact that the phones were left without a battery for a long time should not be a problem.

The fact that each handset you register comes up as handset #1 leads me to think that either the base has a fault or more likely each handset was set to handset 1 prior to registering with the base. If you register a phone where the handset is already set to handset #1 and the base should find the next handset number.

Did you unregister the handsets prior to changing the battery or just change the battery.

After changing the battery enter the battery change code?

it also came with this code 9#9#9 *655 Normal change code, but there are other codes

9#9 * 655    &  9#9#9#* 560

 

 

Thanks Keith,

I will try the other battery change codes you provided. I have only performed the first one of them.

The base is not the issue as when I swapped the base with the older style BeoLine and reset handsets and registered them I had the same issue. Which leads me to believe the handsets are somewhat messing up.

Will try the new battery change codes and try to deregister and register the handsets a couple of times in different order.

Will revert.

I wonder if there are service manuals for BeoCom 6000. Such a manual may include more hard reset codes for the handsets.

9#9#9*int is the ONLY reset for a Mark 2 Beocom 6000 phone

I have swapped the new batteries in the three malfunctioning handsets into the functioning ones with B&O supplied batteries (that are no longer labeled Sanyo but rather FDK).

The issues remain with the same three handsets that all only will register as handset #1.

It seems like they are hard coded for being #1.

What are the latest software revisions for BeoCom 6000 mk2? Perhaps a flash of new firmware could provide a thorough reset and thus allow them to register with a correct count rather than all #1.