ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi all,
I've used my Beo6 for a while, but some weeks ago, using it with a custom Squeezebox XML (which I was already using, but not intensively) has totally blocked the remote.
Now it is impossible to do anything : pushing the central button lights the infrared at the rear, but it''s impossible to restart the Beo6 by pushing the button for 30s.
When connected to my PC with CT Tool 6.00, the remote is not seen by the PC.
Any advice or a secret HARD hard reset button combination???
diisign.com
Try to recharge for a couple of hours first ( full charge) then try to upload your config file, incl wifi firmware
Peter
Beovision eclipse 65, Beolab 50, Beolab 18, Beovision 11, Beolab 3, Beolab 2, BeoVision 10, MLGW, BeoLink converter Nl/Ml, Beosound 5, BLGW
My idea was first to try to discharge it fully... But without screen, the battery seems to last for a long time...
I presume all the cables are ok? I have issues connecting the Beo5 to my Mac running windows due to USB sharing.
Beosound 8, Beotime, Beocom 4, Beo 5, Lutron Rania, MacBook 15" (Mid 2015), iPad Pro, iPhone 6S, B&O Play H3, Beolit 12, Form 2, A8 Headphones, B&O Play A1, B&O Essence
I hope someone can help : I tried to fully charge the remote for one day, and still nothing more than a full power (infra)red light on the back when a key is pressed (the light is on for more than one minute after each press).
I tried to open the remote and unplug the battery for one minute, and still nothing.
So as strange that it seems to be, it's possible to completely block the Beo6 just with a "normal use" and xml file...
If someone has any idea about what I can do... Maybe Keith???
I had the same problem, you have to go with it to your B&O Diller.
have to load the core program,
is a virus that destroyed all data on the beo 6,
where did you get a copy of the program? internet?
request a copy of your B&O Diller, is much safer
It can't be a virus, as the CTool is on a PC that is never connected to the internet (and never used appart for Beo6 programming), totally virus free. And the Beo6 was working for months (years maybe) without any problem, it was not connected to a PC since the last config I made. The problem is the Beo6, not a mysterious virus.
I can understand that bugs appear, but bugs that makes the device unable to work, and impossible to reset, is something that should not occur.
Now the problem is that the Beo6 is not under guarantee anymore, and the local dealer is not friendly...
I can ask my dealer if he wants to help you.
I'll let you know
Sorry to hear about your challenges with the Beo6 - have you tried this hard reset:
Here's what I've done :
- Disconnected the battery from the PCB (not that easy...) and waited approx. 1 min- Reconnected the battery- Tried to launch the remote with central button : STILL NOT WORKING!!! (only red led at the back)- Docked the Beo6 to its base with the original charger, charged for hours (days!) and it's still not working.
I still don't understand how is it possible that such a bug comes with normal use...
If anyone has a suggestion, I would be happy to try.
Claudiu, don't hesitate to ask your dealer. Nearest is just charging 1000€ for a new Beo6 (yes, that's his price, without any configuration, which is an option to purchase...)
This can not be just a bug. Based on the information above you have tried all the various alternatives listed by B&O in the Fault Flow Chart, too:
Right. So bring/send it to a dealer and have it repaired under warranty.
(It was introduced almost three years ago....)
BeoVision 11-55, BeoLab 8000, BeoRemote One BT, AppleTV 4, 2x BeoPlay A2, BeoPlay A1