ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Roger:I second Peter's statement and would like to thank Lee and Matt for what they did for the B&O brand. Looking back at the early days of BeoWorld with Steve and Peter, and the new direction of BeoWorld as Lee took over, we should nominate Lee for president and CEO of B&O. He could have sorted out B&O IMHO Roger
BeoNut since '75
elephant: Roger: I second Peter's statement and would like to thank Lee and Matt for what they did for the B&O brand. Looking back at the early days of BeoWorld with Steve and Peter, and the new direction of BeoWorld as Lee took over, we should nominate Lee for president and CEO of B&O. He could have sorted out B&O IMHO Roger Yup
Roger: I second Peter's statement and would like to thank Lee and Matt for what they did for the B&O brand. Looking back at the early days of BeoWorld with Steve and Peter, and the new direction of BeoWorld as Lee took over, we should nominate Lee for president and CEO of B&O. He could have sorted out B&O IMHO Roger
I second Peter's statement and would like to thank Lee and Matt for what they did for the B&O brand.
Looking back at the early days of BeoWorld with Steve and Peter, and the new direction of BeoWorld as Lee took over, we should nominate Lee for president and CEO of B&O. He could have sorted out B&O IMHO
Roger
Yup
Agree.
Unfortunately in large organisations individuals will often put personal ambition ahead of what is good for the company’s long-term prospects. If the CEO follows this line of thinking it influences everyone below him, and whether they recruit and appoint the right people. Result, short term jump in share price, long-term.... a sell-out......who knows?
Graham
I wouldn't quite go that far, but thank you for your confidence in me!
Back a few years ago, as the dealers were closing one by one, the overriding comment they all made was "why didn't they listen to us?". If they'd have just made 'x-y-z' we'd still have a business.
The dealers knew what the customer wanted. They spoke to them on a daily basis. They constantly told B&O what to make. what would sell by the lorry load, and how to do it - but it seemed that B&O had a "we know best" attitude at the top.
The dealers were given things to sell they neither wanted nor needed, whilst their customers all went to the companies who gave them what they wanted.
First thing you do - you listen to your men on the ground. In war they call it 'reconnassiance' - in business they call it 'common sense'
Ah well...
9 LEE:The dealers knew what the customer wanted. They spoke to them on a daily basis. They constantly told B&O what to make. what would sell by the lorry load, and how to do it - but it seemed that B&O had a "we know best" attitude at the top.
elephant:Those who are deaf to the voice of the customers are doomed ... Except somehow Jobs was able to channel the voice somehow ... (or so the myths go) Perhaps he listened to their subconscious “needs” rather than the expressed “wants” BeoNut since '75
Duels:Absolutely, Jobs simply knew what his customers would want before they did. A bit like the supposed quote from Henry Ford which went along the lines of “If I’d asked my customers what they wanted they’d have said a faster horse”.
You were my GO TO for almost ALL of my B&O equipment. Both yourself and Matt Russell REALLY looked after me here in Australia... for years! I had BeoLab 1s sent, a BeoCentre 1 on the high stand sent, BeoLab 4000's, BeoLab 3's, Beosound 3000, BeoVision 9-50. BeoVision 3-32 motor base, etc etc etc... not to mention always throwing in gifts and discounts to boot.Never had I had so much faith in a business than yours, and I'm terribly melancholic to read this news.Going to miss you guys, I absolutely loved every sale and interaction and to tell you the truth, you gave better service than Bang & Olufsen, at a third of the price and that was INCLUDING the freight.Sending so much love, and keep us posted on your new endeavours, you have a very loyal and solid following! I love you guys and I hope the next stepping stone is even more successful.<3
Dave: you gave better service than Bang & Olufsen, at a third of the price and that was INCLUDING the freight.
you gave better service than Bang & Olufsen, at a third of the price and that was INCLUDING the freight.
Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end.
MM
There is a tv - and there is a BV
Millemissen:Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end. MM There is a tv - and there is a BV.
Aussie Michael: Millemissen: Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end. MM There is a tv - and there is a BV. You should be sorry. That’s below the belt even for you. There obviously were a myriad of reasons.
Millemissen: Sorry to say it 9 LEE, that could work fine for a while, but not forever - doomed to have an end. MM There is a tv - and there is a BV.
There is a tv - and there is a BV.
You should be sorry. That’s below the belt even for you.
There obviously were a myriad of reasons.
Michael - I am sorry.
But we have to be realistic - nowadays to be a salesman of second life B&O gear with the intensions, that 9 LEE has always had, is simply impossible.
Times have changed - there obvisiously are too many items on the markets and people don’t want to pay for excellent service...a service that 9 LEE without any doubts has delivered.
It is sad, but still predictable.
Millemissen:Times have changed - there obvisiously are too many items on the markets and people don’t want to pay for excellent service...a service that 9 LEE without any doubts has delivered.
KMA
B&O product history since 1991: Ridiculously long to list in a signature.
KMA: If you are correct in the point that people don't want to pay for excellent service anymore, then I see very little future for B&O in general. Or do you only refer to sales of pre-owned B&O? There the reliability of the seller and uncompromising attention to quality of both goods and service is perhaps even more crucial.
If you are correct in the point that people don't want to pay for excellent service anymore, then I see very little future for B&O in general.
Or do you only refer to sales of pre-owned B&O? There the reliability of the seller and uncompromising attention to quality of both goods and service is perhaps even more crucial.
Of course I was only talking about pre-owned B&O sales!
9 LEE’s company was specialiced in excellent 2nd hand B&O, as I have understood it.
You may expect a similar service from the official B&O dealers, who sell 2nd hand products nowadays.
But they mostly sell products, that they have taken in from a costumer when selling new products....
.....which is a totally different situation.
Also consider that the peer to peer sales via e.g. Ebay has made professional sales (combined with service) very hard.
Millemissen:Of course I was only talking about pre-owned B&O sales! 9 LEE’s company was specialiced in excellent 2nd hand B&O, as I have understood it. You may expect a similar service from the official B&O dealers, who sell 2nd hand products nowadays. But they mostly sell products, that they have taken in from a costumer when selling new products.... .....which is a totally different situation. Also consider that the peer to peer sales via e.g. Ebay has made professional sales (combined with service) very hard. MM There is a tv - and there is a BV.
I still mourn the loss of Lifestyle AV.
Lee, what are your plans?????
Matt (aka Secret Sheep), what have you moved on to???
x:________________________
LifeStyle AvYou were the best, I spent 9,700 pounds on a set from you, I have enjoyed every bit of it, since 2013
I actually kept it all for about 5 years untouched, I started using it dec 2019, it’s amazing how it was all packed, it’s all works perfectly, I am yet to find a scratch on them, when you said something was clean it was 100%, few can spot what you see, I appreciate you and your team, Providence will guide your steps, Your eye for quality is needed by this world, you helped actualize a dream of mine @ a fair price for a masterpiece, From my heart THANK YOU