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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

beo sound moment

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This post has 87 Replies | 4 Followers

Paul
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Westport, Ireland
Posts 28
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Bronze Member
Paul replied on Fri, Jan 14 2022 9:17 PM

Thanks mbolo01. Logged a ticket this morning, will keep you posted. 

Paul
Not Ranked
Westport, Ireland
Posts 28
OFFLINE
Bronze Member
Paul replied on Fri, Jan 14 2022 9:17 PM

Thanks mbolo01. Logged a ticket this morning, will keep you posted. 

Paul
Not Ranked
Westport, Ireland
Posts 28
OFFLINE
Bronze Member
Paul replied on Fri, Jan 14 2022 9:17 PM

Thanks mbolo01. Logged a ticket this morning, will keep you posted. 

Paul
Not Ranked
Westport, Ireland
Posts 28
OFFLINE
Bronze Member
Paul replied on Fri, Jan 14 2022 9:17 PM

Thanks mbolo01. Logged a ticket this morning, will keep you posted. 

mbolo01
Top 50 Contributor
Louannec - France
Posts 2,035
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mbolo01 replied on Fri, Jan 14 2022 10:23 PM
Paul:

Thanks mbolo01. Logged a ticket this morning, will keep you posted.

I did too

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

Paul
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Westport, Ireland
Posts 28
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Paul replied on Sat, Jan 15 2022 11:02 AM

It appears to be resolved! 

mbolo01
Top 50 Contributor
Louannec - France
Posts 2,035
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mbolo01 replied on Sat, Jan 15 2022 11:52 AM
Paul:

It appears to be resolved!

Indeed, let’s see what B&O support says about it

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

schatzoy
Not Ranked
Zurich
Posts 66
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Bronze Member
schatzoy replied on Sat, Jan 15 2022 7:41 PM

andy_js:
My Moment suffers from the stuttering issue. It’s pathetic. I think twice about using it when we have visitors because it’s so embarrassing. On an unrelated note, the YouTube app on my BV11 has also started to have issues. The video stops but the sound keeps playing. It would be nice if such an expensive product was maintained for a bit longer. I bought mine in 2015. My Moment was purchased shortly after and was completely unusable until the firmware was basically rewritten years later.

The YouTube app on my BV11 has started making problems years ago, exactly as you described. It would play 2-3 videos without a hitch and then it stalls, i.e. the picture freezes, sound continues to work.

I have solved the issue with the STB that also has YT installed and Apple TV also comes with YT.

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