ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
MartinRK:Is there also problems with TuneIn on Essence mk II?
TuneIn is working fine on my Essence Mk II.
I hope they sort this out for you soon!
-Alex
Sources: 2x Beosound Moment • 4x Beosound Essence Mk II Speakers: 3x Beolab 8000 • 2x Beolab 6000 • 2x Beolab 3 • 3x Beolab 2 Integrated: 1x Beosound 2 • 1x Beosound Level • 4x BeoPlay M5 • 1x BeoPlay A6 Control: 16x* Essence Remote • 1x Beoremote Halo
* Yes, really! 🤦♂️
I have the same issue...reported to BO....solved initially (~2 months ago)....then reapeared.
told them again and still waiting
Very annoying and you can add the fact that timer and alarm not available on MK1.
Unbeliveable that things at this price are not software updated.
Same issue. Looks like Essence I is off the BeoScope for good. Funny how B&O troll this site but won't respond unless the answer is warm and fuzzy. Tune In app works great using the iPhone, and you can use the higher quality stream. Just move on. I did.
@MartinRK, Sorry, my point is that using iOS works fine. Grab an old iDevice and use it exclusively. The Essence is still a great product, its only the line inputs and apps don't work right. If you use it as an airplay hub, it works great and the remote is perfect for on/off and volume control. Hey, we screwed up.
I have received this information about the fix from my dealer:
Resolution status Update 14th May: We are working on verifying the solution for this very unfortunate situation which is caused by a change in the way streams are handled at our sub-supplier. We will release a fix for this before the end of May
It is some kind of internal information, when he search for info about the error in their systems
Hopefully they are able to deliver this fix soon
I had to do a factory-reset to start the softwareupdate.
But after selecting one of my favorite stored radiostations in the B&O app it plays some german unkown radiostation? It took some back and forth and some searching within the B&O app to get the right radiostation. But still my stored radiostations doesn't always start when I choose them.
Another thing is that I can't get Deezer working on my Essence mk1. Is this correct? All I get I get is that it can't play that play that song or that it can't be added to the playlist. All the others within the B&O app (M3, M5, Essence mk2 and Moment) work well.
Back to the closet I think? Worst purpose in years as it hasn't worked one day as it should.
MartinRK: As far as I know, Deezer is not a source in the mk I, but only in the mk II
As far as I know, Deezer is not a source in the mk I, but only in the mk II
I thought it was. Silly me. Deezer was already used when Essence mk1 was released? Not?
Update for essence mk1?
I cannot find any😳
can someone help me?
Ok...reset to update:)
Hi, I've reset my Essence MK1 but it doesn't show any new software and configuration only allows max. volume and language selection. I have the option to use a firmware-file to update it manually but where do I get that?Any help how to update it?
I tried both: Through the app and via IP-Adress. I've reset the Beosound Essence to factory settings but it doesn't show any new software. Still a version from 2015. :-(
Happy easter Beoworld, despite searching some easter eggs I'm searching how to get Tune In working again on my Essence MK1. I'm still stuck on the old firmware... I resetted that thing and there's no way to get a newer firmware. Is there a firmware file I can download onto my computer and install it manually on the essence?Or am I stuck with an expensive line-in adapter for some Beolabs? :(
Yes, it shows up in the product page of the new Bang & Olufsen app, I signed in to TuneIn, I can control volume via app and I see the volume changes inside the app when I control volume with the remote (which I prefer). It always says "starting .... radio" and I don't hear nothing and I don't see a logo of the radio station or other information. Tunein works on other devices. The Essence switches to Line-In after a while. Line-In works without any problems, too. I can't update the firmware. It always says the firmware is up to date. Tried it with the old app, too and with direct access to the Essence via ip-adress. No luck.
It has been the way you describe for quite a while. When the app was updated sometime last year Essence 1 was dropped, and my request to resurrect it was ignored by the B&O engineers posting on BeoWorld.
The good news is it still works very well as a Airplay 1 streamer, and the remote for volume and on/off. Mine are about 5 years old so shouldn't expect more than that.
The challenge to win: HOW do we get the 4189 software onto my Essence MK1 to bring it back to (internetradio) life? This was my main usage scenario with the Essence MK1 and I guess that there are many users world wide that would be happy to have this solved.The product software is up to dateCURRENT SOFTWARE Date 2015-04-27Version 3513On this update product software page is a manual option, too:-------------------------------------------------------------------------------------------"SOFTWARE FROM LOCAL FILE Caution For service use only!You can choose to update software from a local file.Click ‘UPDATE FROM LOCAL FILE’ to continue.Note! This action will transfer you to a different page, and you cannot go back to the Setup pages from there."---------------------------------------------------------------------------------------------
This implies that there must be a way to load a local firmware file to that thing!I did a factory reset (paper clip 10s into the reset hole) a few times but it still refuses to see any new software. The essence is connected via LAN cable.
MartinRK:And where do you see this option for a local file? In one of the apps? (I don’t see this option in my app) or from a B&O web page ?
In one of the apps? (I don’t see this option in my app) or from a B&O web page ?
You just enter the ip adress of the essence in your browser's adress bar. In this case 192.168.1.93. Here's a screenshot and I've marked the manual section in red:
Is somebody out there who can provide the firmware file for download? I want to get TuneIn back on my Essence... :-(
TWG:Is somebody out there who can provide the firmware file for download? I want to get TuneIn back on my Essence... :-(
The Essence updated didn't work at home and Bang & Olufsen support in Struer wasn't able to help me nor did they send me a firmware file for manual updating the device.But with the help of a superb(!) dealer who downloaded the firmware to manually update the Essence MK1 I got the Essence working.
TWG:The Essence updated didn't work at home and Bang & Olufsen support in Struer wasn't able to help me nor did they send me a firmware file for manual updating the device. But with the help of a superb(!) dealer who downloaded the firmware to manually update the Essence MK1 I got the Essence working.
Lawrence you've got mail.
TWG:Lawrence you've got mail.
Hi Lawrence,TWG,
I am having exactly the same (frustrating) issue. Could you share the firmware with me too?
Thanks
Rich
A shame that B&O is not able to help here... or doesn't care?@Rich: Seems that you got email... from somewhere. :)
Hi TWG,
Could you also share the firmware with me too? 🙏🏻
Thanks a lot!!!
//Morten
I have same issue
can you share with me too the file?
MortenB & leonr got mail.
@TWG, If you could include me I appreciate it greatly. Thanks.