ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
I just placed an order for a Beovision 11-55 MkIV, despite all this talk of doom and gloom for B&O.
I'm hoping that it'll all get sorted out.
I can honestly say that I am a bit worried about the warranty, and what happens with service, but right now, B&O is still around, their stores are still around, and historically when companies have gone under, warranties have been honored should something go wrong.
Unboxing pictures will be posted when it is delivered. In case anyone was wondering, black frame, black grill, on an easel stand.
I hope I haven't made a mistake!
Congrats and enjoy it!!! Look forward to hearing your opinion about it and seeing your pics when it arrives.
Beoplay A2
WOW Congrats Sal! I love the easel stand - nice choice! I hope that you have years of enjoyment from it. I'm sure that it'll make a good audio system too. ENJOY :)
Congratulations as well! Look forward to seeing your pictures. If I were in the market for a TV right now, the current B&O hoopla wouldn't stop me from buying one.
Jeff
I'm afraid I'm recovering from the BeoVirus.
The worst thing people can do when a Company is in trouble, is to be afraid of buying their products. Then it will just get worse...
I don't think you should worry about the warranty. I'm sure there will be some kind of solution for B&O. Whether they're being sold to some other Electronics Company, or some Investment fund - I'm sure the Company will survive in some form.
It will never be a mistake to buy a wonderful TV like the BV 11. Buy it and enjoy it. I'm sure warranty issues will be solved, even in the worst case scenario.
Congrats from me too - enjoy.
MM
There is a tv - and there is a BV
Look at it this way.. If B&O are sold off, it will be the last real Beovision
x:________________________
The BV5 was a wonderful TV on an easel stand, but suddenly became rather heavy looking when the BV10s and BV11s came along.
My BV11 is on a hinge because it suits my room layout and seating, but I would have been equally happy with an easel. I wouldn't worry about guarantees. I'm still driving a Saab, and Saab parts are available through a separate parts company despite the near total demise of the car maker.
Live dangerously!
Graham
beotex:Congrats! I know you had been considering it and the Avant - what made you pull the trigger?
Thanks everyone for the support and well wishes. I'm much more excited than nervous (with a dose of healthy caution -- as is my general nature).
So I had written this long story below, but I decided that I can explain it in a few sentences:
I don't like the looks of the Avant, and it didn't help that the placement options also didn't speak to me. Admittedly in my auditions, the sound of the Avant was more full and respectable than that of the BV11 (not saying the BV11 is bad in the least). If the BV11's sound is awesome, the Avant is Awesome +5.
The Beovision 11 offered the looks and sound in a package that spoke volumes. Additionally we know we're going to be adding a pair of speakers in the very near future too (more on that later), so the decision was made.
Finally, I think the largest contributor to the decision was the B&O associate who helped me through the process. This individual is far and away the BEST B&O associate I have ever had the pleasure of dealing with, and I will definitely give him more of my future business. And it is from a store which is NOT in my area.
Sal:Thanks everyone for the support and well wishes. I'm much more excited than nervous (with a dose of healthy caution -- as is my general nature). So I had written this long story below, but I decided that I can explain it in a few sentences: I don't like the looks of the Avant, and it didn't help that the placement options also didn't speak to me. Admittedly in my auditions, the sound of the Avant was more full and respectable than that of the BV11 (not saying the BV11 is bad in the least). If the BV11's sound is awesome, the Avant is Awesome +5. The Beovision 11 offered the looks and sound in a package that spoke volumes. Additionally we know we're going to be adding a pair of speakers in the very near future too (more on that later), so the decision was made. Finally, I think the largest contributor to the decision was the B&O associate who helped me through the process. This individual is far and away the BEST B&O associate I have ever had the pleasure of dealing with, and I will definitely give him more of my future business. And it is from a store which is NOT in my area. Beogram 6500 Turntable
mjmedlo: Apparently you w met the B&O associate that I always deal with. The best for sure. Which is why I make a purchase from him about 15 times a year!! Yay for us Sal!!!
Apparently you w met the B&O associate that I always deal with. The best for sure.
Which is why I make a purchase from him about 15 times a year!!
Yay for us Sal!!!
Yay is right. And wouldn't it be a hoot if it was the same person?
Well here's an example of an agent of B&O pulling through a sale from a skeptical individual who left the brand due to poor experiences. How? Through through knowledge, excellent customer service and respect.
He did the simple things right:
I could go on, but the above bullets characterize the positive experience I've had. Why this isn't the norm, I will never know. Believe me, I didn't start this journey convinced I would end up buying a television.
Why I bring this up is that while we all wonder what B&O could do differently (in the other threads about B&O's current struggles) -- We've mentioned product changes, refocusing, etc... My experience to date has opened my eyes to the fact that maybe B&O are already doing all the right things from a product perspective but have hired the wrong people in sales / consultant positions in their stores. Yes, I'm aware I'm making a gross generalization -- if every B&O associate was the person I dealt with, well, sales would be better than they are now.
Sal: Why I bring this up is that while we all wonder what B&O could do differently (in the other threads about B&O's current struggles) -- We've mentioned product changes, refocusing, etc... My experience to date has opened my eyes to the fact that maybe B&O are already doing all the right things from a product perspective but have hired the wrong people in sales / consultant positions in their stores. Yes, I'm aware I'm making a gross generalization -- if every B&O associate was the person I dealt with, well, sales would be better than they are now.
I absolutely agree with you on this.
It has been and still is one of the biggest challenges, that Tue has (had) since he took over - that is for sure.
You can't sell - even the best of - products, if you are not devoted to what you are doing.
The B&O products don't sell themselves.
Sal:How? Through through knowledge, excellent customer service and respect. He did the simple things right: I felt as though I was treated like his most important customer, even though I am likely insignificant compared to others (I'm looking at you mjmedlo ) Was patient with me in answering all my questions, via email, telephone, text message, yes... all three modes of communication. I began working with him back in early January. One would think that any other "ordinary" associate would lose interest. He made me feel like he respected and understood my near-term needs and I felt like he went to bat for me and worked in my best interests to research options and negotiate the best price. I could go on, but the above bullets characterize the positive experience I've had. Why this isn't the norm, I will never know. Believe me, I didn't start this journey convinced I would end up buying a television. Why I bring this up is that while we all wonder what B&O could do differently (in the other threads about B&O's current struggles) -- We've mentioned product changes, refocusing, etc... My experience to date has opened my eyes to the fact that maybe B&O are already doing all the right things from a product perspective but have hired the wrong people in sales / consultant positions in their stores. Yes, I'm aware I'm making a gross generalization -- if every B&O associate was the person I dealt with, well, sales would be better than they are now. Beogram 6500 Turntable
The biggest problem is that the showrooms are not inviting. Friend of mine feel bad about going into them with me because they feel as though you have to buy. My very best experience is BANG&OLUFSEN in Harrods. The Sales Manager remembers me whenever I go in there which is usually once a year. He'll come up to me, shake my hand, offer me a coffee and ask what I think of his new additions. If I don't like a product, i'll tell him and he's very understanding. Same thing happened at Christmas, his colleague had all of the time in the world for me even though i've never purchased from Harrods.
Selfridges, London on the other hand is the opposite. I want to run a mile from the old, miserable an very pompous looking sales assistants there! That's a really bad image for B&O.
Nick from B&O Sheffield was wonderful last year at tracking down orange grilles for my A*. I'm after the bright sunflower yellow ones now so...
Hi MjMedio!
That's annoying, I haven't come across that being honest. I once had a voice mail from a B&O shop in the North West of theUK. The salesman in his 40s thought that he'd finished leaving me a message and 'bad mouthed' a rich customer about his wealth and private jet to his colleague. I heard the entire conversation. Very Very unprofessional and I was very shocked. The guy in question moved to the B&O shop in the next city when the shop closed down!
B&O executives should drop by their stores to get a better understanding of the sales experience - generally, but not always, the US experience is lack of knowledge of the product, inability to demo and tell you the correct price. Yes when I was looking at the BV11 I went to four stores before someone actually gave the correct price.
But I am happy with the products
BV11-55, BS9000, BL1, BL19, Transmitter 1, Beo4, Beocom 6000, BeoTalk1 200, Sennheiser HD600, McIntosh MHA100
Lack of knowledge. Here's an example: I was in a store while I was away on business. There was an Avant on a stand, and a Beovision 11 on a wall mount. I was speaking with the sales associate about the Beovision 11 on the wall mount, and asked the following:
Q: "You know I've seen the Beovision 11 on a motorized floor stand, and in some photos it is tilted up, and in other photos it isn't, can the motorized stand tilt as well as turn the television automatically."
A: "Oh yes, all of B&O's stands can tilt and turn."
I really want to believe he didn't mean "ALL." As the Avant stand was less than 20 feet away, but I nodded and left it alone. This is where I lose credibility in the sales associates. I'd rather be told "I don't know, but I can find out for you," than hear a made up answer.
Congrats!
Too long to list....
bayerische:Congrats! Too long to list....
BeoNut since '75
Well, I'm still awaiting PL cables, but here they are. The TV, and speakers... I can't contain my excitement at having everything up and running later this week.
Looks amazing, congrats!!
Sal:Well, I'm still awaiting PL cables, but here they are. The TV, and speakers... I can't contain my excitement at having everything up and running later this week.
mjmedlo: I hope you enjoy yours like I've enjoyed mine.
I hope you enjoy yours like I've enjoyed mine.
I've enjoyed the television thus far, speakers will be connected tomorrow when the PL cables arrive. I really didn't recall how much I was missing in the picture and sound department all those years after I sold my old Avant and then Beovision 8-32. I don't have a "rest of the system" yet, right now the TV, speakers and an orphaned Beogram 6500 Turntable is all the B&O I have, but I'm confident that the BV11 will be the brains of more B&O as the years go on.
And definitely interested in learning more about the possibilities of gateway.
Need to let the WAF charged up again to move to phase 2 of getting back into B&O.
Secondlife:Thought this combi BV and BL could work wireless?
Although the BV is WISA enabled, the BL9's by themselves aren't. I chose not to purchase wireless receivers, which only add yet another power cord, so in essence, I really wouldn't be "gaining" anything.
Although WISA is convenient, somehow, I'm not very attracted to B&O's WISA speaker offerings, even if they sound amazing (BL20). I'd rather have wired for now.