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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Subwoofer (BL2) not switching off

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DrDimitris
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DrDimitris Posted: Fri, Sep 14 2012 5:53 PM

So i had a software update and DSM module replacement on my BV7-32 MKIII . Everything is working perfectly so far (PCM sound can be played now).

When the dealer left i noticed something strange. Shutting off the BV shuts off all speakers (7-1, BL8000's and BL4000's) apart from my BL2 sub. 

The green light on it stays on. I swapped cables and speakers and i saw that the sub powerlink socket does not cut off the power. It can happen to any speaker when connected to the subwoofer powerlink socket.

After a bit of patience, with the TV shut, the subwoofer turned off. This happened exactly after 15 minutes, by the shutting down of the BV.

So, is this a setting they forgot to do? Is it normal for a speaker to stay 15mins on after TV shuts down?

A new ATV and a BR player are connected through DVI-I to HDMI port and A1 & A2 audio sockets. Both of them were shut off during the tests.

Any help appreciated. Thanks! 

 

Dimitris-

DrDimitris
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Bumping just if any of you guys have a clue or just brainstorming

Dimitris-

DrDimitris
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Really missing the experts of the old forum. The transition to the new forum is let me say discouraging at minimum. The old experts and regulars were there to help and maybe toss in an idea. This is not the first time i get zero replies to a question and is not only for myself. All other members do their best at present but simply it is not enough.

Bad decision from owners of this site. Not only they did not solve the posting issues from high count post members but they also led them out of this family. Truth has to be said.

 

Dimitris-

valve1
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valve1 replied on Mon, Sep 17 2012 6:05 AM

Sounds like your upgrade has caused the problem. To eliminate the bs2 as having an issue, do you have an other source such as a beosound/avant ?You could try wiring it to the bl2 and then from the bl2 to two speakers. If that all turns works its back to the dealer.

tournedos
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tournedos replied on Mon, Sep 17 2012 7:01 AM

If it's exactly 15 minutes and repeatable, it's probably by design (although I don't understand what the motivation for that would be). I think I would just not care - it's an ICE powered speaker, so it doesn't even use much electricity when not playing.

DrDimitris:
Not only they did not solve the posting issues from high count post members

Works great nowadays.

--mika

BeoHut
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BeoHut replied on Mon, Sep 17 2012 7:23 AM
I've read the usermanual for this subwoofer. The Beolab 2 should shut off immediately when power is down.

I would try it with the original powerlink cable, supplied with the sub. If it still gives problems, then I advice to contact your dealer for a repair/maintenance.

Have you also tried it when the sub is chained (see the manual for using a sub in a non 5.1 setup)?

How reacts the sub when shutting down the power?

Try this first to eliminate faults.

Good luck!

Edit: did you add your sub correct in the speaker menu?
DrDimitris
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DrDimitris replied on Mon, Sep 17 2012 10:05 AM

First of all let me thank you for your ideas. 

@valve1

I think also the upgrade did that. Unfortunately i do not have another TV or Sound system apart from a Beoport and a Beomedia.

@ tournedos

You are right but this did not happen before. It seems that the powerlink socket of the Sub behind the BV does that regardless of the speaker. (I tried with all my 4 other speakers).

On the Beoworld issue, you know better than me that only looking a few months back before the change things were much better in all aspects.

@Beofan53  

The cable is the original. I did not try to chain the speakers. Maybe i give it a try, although since BV7-32 has a surround module i thought it would be better to plug every speaker to its correspondant powerlink socket.

Thank you again all for brainstorming. Any other ideas or similar issue is welcome. Yes - thumbs up

 

Dimitris-

tournedos
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tournedos replied on Mon, Sep 17 2012 10:48 AM

DrDimitris:
You are right but this did not happen before. It seems that the powerlink socket of the Sub behind the BV does that regardless of the speaker. (I tried with all my 4 other speakers).

Yes... After your description, I'm pretty sure there's nothing wrong with any of your hardware - the new software just keeps the sub on for whatever reason. I guess you could raise the issue with your dealer, it's possible that they know about the problem already and just overlooked something.

DrDimitris:
On the Beoworld issue, you know better than me that only looking a few months back before the change things were much better in all aspects.

No they weren't. Many people (including me) were practically unable to post. The user interface issues have been discussed at length elsewhere and I don't think we need to continue that in this thread.

--mika

valve1
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valve1 replied on Tue, Sep 18 2012 6:50 AM

DrDimitris:
Unfortunately i do not have another TV or Sound system

You can never have enough. B&O   :-)

If it was me I would take the bl2 and cable to the dealer and set it up there or the reverse.

beoaus
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beoaus replied on Tue, Sep 18 2012 8:24 AM

I'd check the cabling is seated correctly and the delays in the menu's don't have strange values.

Sound odd but you could try this (you will think its strange) - turn off everything at the power socket. Turn on the system and configure the front speakers as BL4000's and the rears as BL1's, leave the BL2 connected. (Hope I got the speakers correct).

The improbable speaker selection in some TV's resets the connections and sound settings as well as some other black magic.

Turn everything off back on and change the connections to what they would normally be. Play a CD, select speaker 2 if its not automatic for audio, turn the TV off via the remote then turn it back on. Did the BL2 turn off and on correctly?

This process helped sort out a problem after a PCM and DSM upgrade on a BV7.

Goodluck, beoaus.

DrDimitris
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Thank you Beoaus! This i will definetely try when i get back home!

Dimitris-

DrDimitris
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beoaus:

I'd check the cabling is seated correctly and the delays in the menu's don't have strange values.

Sound odd but you could try this (you will think its strange) - turn off everything at the power socket. Turn on the system and configure the front speakers as BL4000's and the rears as BL1's, leave the BL2 connected. (Hope I got the speakers correct).

The improbable speaker selection in some TV's resets the connections and sound settings as well as some other black magic.

Turn everything off back on and change the connections to what they would normally be. Play a CD, select speaker 2 if its not automatic for audio, turn the TV off via the remote then turn it back on. Did the BL2 turn off and on correctly?

This process helped sort out a problem after a PCM and DSM upgrade on a BV7.

Goodluck, beoaus.

After trying all this black magic :-) sequence that you suggested Beoaus, I confirm that nothing changed unfortunately. BL2 still for 15mins after shut down. One more finding was that through sound menus I set BL2 off and back on and it responds immediately. That should mean that also the power link socket works as it should. Strange

Dimitris-

beoaus
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beoaus replied on Thu, Sep 20 2012 12:04 AM

Maybe another powerlink cable?. It almost sound as if the powerdown process fails and after 15mins some fallback shutoff automatically occurs. The consistancy in the time indicates as such.

...

Not 100% sure I have the speaker selection correct. I imagine you have turned off PCM on the menu to see what happens. For me that would be Menu, move to options but do not press select, press the red button and look from there. Maybe different on your system.

Regardless at this point I would contact the dealer.

goodluck Beoaus.

DrDimitris
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beoaus:

Maybe another powerlink cable?. It almost sound as if the powerdown process fails and after 15mins some fallback shutoff automatically occurs. The consistancy in the time indicates as such.

...

Not 100% sure I have the speaker selection correct. I imagine you have turned off PCM on the menu to see what happens. For me that would be Menu, move to options but do not press select, press the red button and look from there. Maybe different on your system.

Regardless at this point I would contact the dealer.

goodluck Beoaus.

Dealer is clueless. He said he will contact Struer if it is a known software glitch.

PCM is enabled on my BV (that was the reason also for the software update of it). Why should i turn it off?

Dimitris-

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