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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beosound Moment not responding

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mgluba
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mgluba Posted: Fri, Dec 8 2017 6:44 PM

Hi,

 

Had once or twice in the past a problem with the jukbox but after resetting it was fine.

This time it is completely dead .

Is there anything I can do, any special resetting system, before a B&O dealer gets his hands on my money ?

 

Many thanks for any help....

StUrrock
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StUrrock replied on Fri, Dec 8 2017 8:26 PM
mgluba:

Hi,

Had once or twice in the past a problem with the jukbox but after resetting it was fine.

This time it is completely dead .

Is there anything I can do, any special resetting system, before a B&O dealer gets his hands on my money ?

Many thanks for any help....

Money, surely this is under warranty, unless your network infrastructure is not up to scratch.
Seanie_230
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UK
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Seanie_230 replied on Fri, Dec 8 2017 8:30 PM
Hello

Moment had three years warranty.

It’s not been out three years.

I was an early adopter and mine has gone back to be sorted

Eclipse 65
V1-32
Beosound M5
Essence MK2
BLI

mgluba
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mgluba replied on Fri, Dec 8 2017 9:03 PM

Mine is second hand one

So not sure about warranty ...

Seanie_230
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Seanie_230 replied on Fri, Dec 8 2017 9:19 PM
Speak to any dealer with the serial number it’s the device that’s covered not the person.

Eclipse 65
V1-32
Beosound M5
Essence MK2
BLI

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