ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Beolab 50, Beolab 8000 x 2, Beolab 4000 x 2, BeoSound Core, BeoSound 9000, BeoSound Century, BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9 3rd Gen, BeoPlay H6, EarSet 3i, BeoVision Eclipse Gen 2 55", BeoPlay V1-40, BeoCom 6000 and so much else :)
Yes, mine had to be replaced after about 15 months.
I now have issues where if i have the avant and core (as audio master) and use multi room music cuts in and out on the avant and speakers directly connected. Appears a software fault on the Avant somewhere. Trying to get a response from Denmark is near impossible.
I'm still waiting, a month later for a response in relation to the ongoing software problems I had with my Moment. I returned the moment after 18 months of issues for a refund. I posted a series of questions on:
This forum
B&O facebook page and sent it via messenger for good measure ( I can see it has been read)
BeoCare
I followed up asking if there was a reason to the lack of response and no response to that either.
I imagine I'm now on a list and perceived as difficult, when actually I've been terribly patient and loyal to brand. It really is a shame as the products are beautiful just ruined by constant software issues that render them unusable as a group of products. The number of products that have been returned in Sydney prior to the stores closing is astounding... all due to similar issues. I remain surprised the company is financially viable.
David
Beovision 8-40, Beocentre 6-26, Beocentre 2, Beolab 9's, Beogram 7000, Beogram 9500, Beo 5, Beolit 1000, 800, 700, 600, 400, Beocom 6's, Beotalk 1200
Hello!
failed twice
Best Regards Elmar