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BeoCom 6000, 2 and 5 not ringing anymore when receiving outside calls

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Griebel

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Griebel Posted: Sat, Sep 18 2021 3:30 PM

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Hi,

I noticed today that all my 4 BeoCom phones not longer ring when I receive outside calls. The BeoCom 6000 and 2 display the number or name of the incoming caller, while BeoCom 5 does not display anything.

The phones still ring when I call them via the internal phone network, and outside calls work just fine. Ringing is correctly setup on ON on all the phones.

Has anyone ever had a similar experience, and if yes, how can I solve the issue? Just wanted to make sure it's not a problem with the phones before contacting the hotline.

Thanks.

Griebel

Posts 416

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Griebel replied on Sat, Sep 18 2021 4:03 PM

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Problem solved. Did a reset of my internet box.

Ryan Smyth

Northern Ireland

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Ryan Smyth replied on Fri, Dec 3 2021 10:29 PM

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Hi there,

Just out of curiosity, are you in the United Kingdom? If so, are you using BT's digital voice service, or something similar with another provider?

I am having this issue at the moment. I can make outgoing calls, but I cannot recieve incoming calls. It rings for a moment, then cuts off. If you have any advice, please share it.

Kind Regards

Ryan