ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
I recently purchased a Beolink 7000 from a seller on eBay and on receipt I discovered that it was faulty (only one way working with no return reception of status signal), when operating with my Beosystem 6500.
I checked with my Beolink 5000 remote and indeed the system was working perfectly in 2 way made.
After many emails to the seller and always some excuse of the problem and refusal to refund the purchase price, I contacted eBay and very quickly they refunded the full price including postage with a return prepaid label to send the item back to the seller.
Within days of it's return to the seller it was relisted including the original listing that it was in perfect condition and fully working.
This is a cautionary tale and also a great advert for eBay's buyer protection policy.
MANY THANKS EBAY!!!!
Ron
Had a similar thing happen with me as the seller the other week. Sold a fully working Beomaster to someone and immediately on receipt he claimed it was not working and opened a claim against me. I offered him a full refund if I receive the item and it doesn't work as he stated.
Having received the item and changed a fuse in the plug it worked perfectly. He then stated he no longer wanted the item so I was left with a choice of pursuing it with ebay or offering him a refund.
I use ebay regularly and I know it can be a great market place but it is difficult when you are put in a situation like this which could have easily been remedied if he just changed a fuse!
"...which could have easily been remedied if he just changed a fuse!.."
Most of this equipment is over 20 years old. People just need to realize that buying vintage electronics isn't the same as going to the dealer and picking up a brand new one, but that's part of the fun because it gives a sense of accomplishment when everything's working like new.