BS5/BM5 boot fail?

Today my BS5/BM5 would not play any more. It did not respond, nothing in display and no sound, so I tried reboot it. First reboot I only saw the 'error, invalid picture' on black screen for a few seconds about 1 minute into reboot, but it would not work. Last couple of reboots I get these 3 pictures, and the 'windows screen' is the last.

Any suggestions what to do, or what is wrong?[:\'(]

I know a bit about computers, but would like not to experiment too much with B&O and windows.

See attached pictures for details.

Henrik

The error in the second picture may indicate the disk is full - or at least the system partition if the disk has multiple partitions.

Do you have a keyboard and mouse you can plug in?

Martin.

Yes I do have a mouse and keybord. I will try to plug it in and see if I can get any useful info.

I'm convinced that the HD is not full, since I have not loaded CD's on it for some time, and last I checked it was about 60% used only.

Any suggestions what to do.

how did you reboot?

just power-off, power-off?

or did you restart windows in the service menu?

try to reinstall factory settings; power-off, power-on and choose the second option during the start of Windows (with the use of an attached keyboard)

Thanks for all the good/excellent help.

I got it working again, bu reinstall of factory setting, except the Radio (NRADIO). There are no radio stations available, even though it it connected to the Internet. It only displays a 'B&O Radio' and 'PAUSE' on the display when selected, and no music. When I got my BS5 in feb 2009, I installed/enabled the the Radio stations by on the BS5 pressing/holding '<> GO and Ring'. The will not work. It is rebuilding the music server, which takes hours, but this should not be the solution or what? Anyone know the trick to setup/enable RADIO (NRADIO) again after reinstall factory settings.

I toke some photos of the situation I had, so you can see what happened in the process, and what was the problem.

Before the reinstallation of factory settings, my 'D drive' (Boot) had 0% free space. After the reinstallation, and the update to the newest Firmware / OS update, the 'D drive' had 45% free space (2.22 GB). Before the firmware update, with the factory settings - BS5 Main Firmware 1.2a, BM5 OS update 5.00, 'D drive' had 2.83 GB free space.

Now I only have to figure out the NRADIO setup

Kind regards / Mvh.

Henrik

Here are the photos of the status, pre, after reinstall and after firmware update

reboot and wait until the latest radio stations are downloaded

do not restart Windows in the servicemenu though

I think I found the answer to N.Radio not available. Via BeoConnect (on my MAC), I registered the BS5 and the BM5 again, even though done before. Then the radio stations showed up. This I found the solution under installation guide for BS/BM5 setup with BeoVision 9 on the net. I think this is a B&O technician guide? It didn't mention BeoConnect, by BeoPort and BeoPlayer.

 

Thanks a lot for all the help Martin and Carolpa.

Hi Henrik,

Well done. Excellent work. I'm glad you have got it all back up and running.

Martin.