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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi guys, I need some advice.
I sold a Beogram 5005 with a MMC4. I informed the buyer that the MMC4 was not completely straight, and that I could not give a guarantee of how long it would last. The only thing I could guarantee was that it would work when he received it.
I claimed that it did not work upon receiving it, and I said I would refundsome of the money when he had returned it to me.
I got it back, but when I test it on my Beogram 5005, it works perfectly.
I have offered to send it back to him, but he says he wants money back. He is also very difficult to discuss with. I have explained him that I sold it as a package, and that I should not refund money for something that works as promised.
What do you guys think I should do? Refund the money or send the MMC4 and tell him that the case is closed?
"You think we can slap some oak on this thing?"
Hi Leo,
I had a really similar thing happen last year when I sold a Beomaster 2400. It worked perfectly when I sent it out and I packaged it up really well and it reached it's destination. However, the buyer then claimed it didn't work and before he even discussed it with me he issued a claim against me on ebay.
I responded by agreeing to a refund if he sent it back to me. I thought this was a more than generous offer. He did so and when I received it I found it worked perfectly. I told him this and asked if he wanted me to send it back to him. He just said he had already bought another one!
I eventually put it back on ebay and sold it very quickly with no problems.
eBay are reluctant to side with the seller from my experience and if he claims it doesn't work that will probably be good enough for them. My advice would be to sell it on again to someone else, less hassle and you can draw a line under it.
Hope this helps,
Ben
Axel pays Euro 30.00 for a MMC cartridge, give the buyer 30 Euros, and sell the MMC to Axel or E.bay with starting bid Euro 30.00
Collecting Vintage B&O is not a hobby, its a lifestyle.
Beovision 7 40 mk 5 ,beovision 6x3, beosound 3000, beogram 3300 , 2 x lc2, 2 x beocom 1401, beocom 6000 x 2, 5 x beo4,
, 4 x beolab 4's, form 2, h2, a2,a1 and a beolab 2 😀😀
i had the same problem with some speakers, they worked perfectly and were in good condition - the buyer sent someone to collect them who slung them in the back of a van. The buyer was really rude, even agressive - I ended up refunding a third of what he paid. Ebay were completely useless in helping me out.
If I was going to sell something now I would look at alternatives where someone comes and views, agrees a price beforehand and takes it away with them.
leosgonewild: Hi guys, I need some advice. I sold a Beogram 5005 with a MMC4. I informed the buyer that the MMC4 was not completely straight, and that I could not give a guarantee of how long it would last. The only thing I could guarantee was that it would work when he received it. I claimed that it did not work upon receiving it, and I said I would refundsome of the money when he had returned it to me. I got it back, but when I test it on my Beogram 5005, it works perfectly. I have offered to send it back to him, but he says he wants money back. He is also very difficult to discuss with. I have explained him that I sold it as a package, and that I should not refund money for something that works as promised. What do you guys think I should do? Refund the money or send the MMC4 and tell him that the case is closed?
The MMC1-5 range is known to develop open circuits, particularly if mounted/dismounted many times.Tap the pins very lightly inwards and it will sometimes come to life again.Was the Beogram tested by the buyer with another cartridge to confirm ?
Martin
The buyer bought a new one from Germany.
I just got information that when he played it he only heard a "scraping" sound. When he first received it in the mail, he called me and said it didnt work. He didn´t understand to loosen the transport screws.
I know from personal experience that if I forget to lift the plastic protector on the MMC, it will produce a scraping sound.
I will return him the money (even though he wants 60euro). I just really hate returning money because of the buyer being incompetent.
Thanks for the input, guys