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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

B&O would like our feedback....

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This post has 103 Replies | 5 Followers

Steffen
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Steffen replied on Thu, Jul 12 2012 11:19 PM

Here it is...

Paul W
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Paul W replied on Fri, Jul 13 2012 12:28 AM

Oh my gosh how rude! Judging by Seanie's experience with the BL12's maybe it was a ***** in your ear! Damn, sounds very uncomfortable!

Paul W
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Paul W replied on Fri, Jul 13 2012 12:31 AM

Damn, first we have designs that look like smoke alarms and now we are being told to put ***** up our ears!  Oh my gosh, I think Tue has finally lost it!

Paul W
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Paul W replied on Fri, Jul 13 2012 12:43 AM

Just noticed a mistake on the BANG&OLUFSEN page for the A8. Under specs it lists the system as having two tweeters and only one woofer!

 

Speaker drivers
2.1 stereo system w. 2 x 2” tweeter, 1 x 4” woofer

Paul W
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Paul W replied on Fri, Jul 13 2012 12:46 AM

Why so many mistakes on the BANG&OLUFSEN site. As a Marketing Manager, it's the Marketing teams job to proof read EVERYTHING.  Seriously in radio, if I didn't proof read something ten times over and my Director's found a mistake, i'd be fired!!! No questions asked!

Flappo
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Flappo replied on Fri, Jul 13 2012 5:23 AM

I think bno desperately need to get their act together. They look very amateurish.

Seanie_230
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Paul W:

Oh my gosh how rude! Judging by Seanie's experience with the BL12's maybe it was a ***** in your ear! Damn, sounds very uncomfortable!

Hi all, I love this quote yeah unfortunately me and the lab 12's still did not get on, even now I second guess myself because they looked so good in my room, I'm finding my new speakers a little to high too but that is room acoustics I think that I need to address in a more appropriate thread.

As for the site I think it looks modern, works well, should have been checked over many times y people who actually speak the native tongue they have written it in.

Maybe the site was a product of the cheque republic like most of the other products they sell these days.

Eclipse 65
V1-32
Beosound M5
Essence MK2
BLI

joeyboygolf
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Just what are you complaining about??

"Pr1ck up your ears" is an expression that most children, who were educated in the southern half of the UK during a certain era, will be familiar with.

It was usually a mild chastisement for a child who wasn't concentrating or listening, to an adult.

Thus, I often heard the expression from my parents, commonly used with the follow on line of "you wanna buck up your ideas", my lad!

Perhaps we should be congratulating B&O, for their use of the English language rather than your embarrassing attempts to ridicule them!!

Regards Graham

Steffen
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Steffen replied on Fri, Jul 13 2012 11:29 AM

How wise is it to use an expression thats only known in the southern half of UK in a certain era, on a international homepage..?
An expression that can easily be misunderstood. If people from around the world use Google translate they'll get some results that B&O had probably not imagined...And I guess most people know the (most common) meaning of the word anyway.

You can't even quote it here on Beoworld without getting censored,,,Wink

PhilLondon
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PhilLondon replied on Fri, Jul 13 2012 12:53 PM

Steffen:
How wise is it to use an expression thats only known in the southern half of UK in a certain era, on a international homepage..?

Exactly. I had not noticed that specific phrase, but I did find the tone a bit too familiar for a brand that wants to target a luxury market.

It is to be noted as well that the site is now only available in English. French, German versions, etc... have disappeared.

Beoworld app with direct photo upload and emoticons.

joeyboygolf
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So, do horses in these other countries never have their ears pricked????

Happy horses and dogs, for that matter,  pr1ck up their ears.

There are a multitude of meanings to many words in the English language. The trouble is, modern generations  never bother to learn them and prefer to just grunt.

Regards Graham

Puncher
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Puncher replied on Fri, Jul 13 2012 3:23 PM

joeyboygolf:
The trouble is, modern generations  never bother to learn them and prefer to just grunt.
LaughingLaughingYes - thumbs up

Ban boring signatures!

vikinger
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vikinger replied on Sat, Jul 14 2012 4:51 PM

joeyboygolf:

So, do horses in these other countries never have their ears pricked????

Happy horses and dogs, for that matter,  pr1ck up their ears.

There are a multitude of meanings to many words in the English language. The trouble is, modern generations  never bother to learn them and prefer to just grunt.

It's a phrase that was equally well known in the north of England, as in "You need to pr1ck up your ears" for schoolchildren not listening or paying attention. But it does probably go back to an era when there were more d1cks than pr1cks in colloquial English.

B&O are probably using a 1950's phrase book to tweak their English.

Graham

KMA
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KMA replied on Sat, Jul 14 2012 8:09 PM

Hero71:

I am experiencing problems in Safari.

  • Navigational items (see img) sometimes don't work / act weird.

  • Was unable to use the site's contact form, it kept on saying that some of my fields contained text that wasnot allowed.

The product navigation does not indeed work with Safari, which also means that much of the site is inaccessible by iPad -- it used to work beautifully on the tablet before.

Something seems to have gone wrong when Playmaker was added to the website. Before that update, everything worked fine.

 

KMA

B&O product history since 1991: Ridiculously long to list in a signature.

vikinger
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vikinger replied on Sun, Jul 15 2012 10:05 AM

Navigation definitely does not work with Safari on an iPad.  Trying to locate a store does not work: map does not show correct areas and store links do not show.

On Firefox or Safari on an iMac there is more functionality. However, typing in a city to find a store link/ address has an odd freeze after typing 2 or 3 letters. Map does eventually appear with the correct store location and local store webpage link (map and local link only after clicking the store name in the left column.)

Like a lot of websites, it's just too complicated. If you cannot find things as easily as using a catalogue's contents or index then no one is going to bother using it for more than a few seconds. I have found it easier to use Google and a few key words and to then look for the relevant Bang-olufsen.com pages in the Google search results!

 

Graham

Puncher
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Puncher replied on Sun, Jul 15 2012 10:26 AM

vikinger:
Like a lot of websites, it's just too complicated.

Totally agree - there's just too much clicking and scrolling required to get where you want to be and  (I am wearing my asbestos pants and hat) there are far too many arty farty photos taking up screen real estate - unlike others (and I realise I may be in a minority here) I don't give a stuff about any one else's interiors I just want pictures of the item in question plus full and extensive specifications. The specifications given for most products are a little sparse to say the least (and I'm being king here, I've seen more comprehensive specifications for Logitech speakers than I see for 12K BL5's) - more specs less pictures please!

If they must post loads of pictures of other stuff then have a "Flash your B&O" tab on the website that contains all that stuff, away from the main product pages.

Ban boring signatures!

Flappo
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Flappo replied on Sun, Jul 15 2012 5:45 PM

Here's my feedback - hire some new designers - your new stuff sucks.

Chris Townsend
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Without trying to lower the tone, get a porn site developer to do your website. They always work. Get the ball bashing mafia types who supply all the cash to do the proof reading and testing. Site crashes, bosh, nuts in a vice!

Regardless of how much we love this stuff, at the end of the day it tv's and hifi for goodness sake. How can it be so hard? Please no more "what the hell is going on" woman running through graveyard adverts!

Beosound Stage, Beovision 8-40, Beolit 20, Beosound Explore.

AdamS
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AdamS replied on Wed, Jul 18 2012 1:22 PM

Flappo:

Here's my feedback - hire some new designers - your new stuff sucks.

Amen to that. My wife's response to seeing the new Beoplay V1 TV in a B&O shop at the weekend was unrepeatable! I was also able to confirm that the Beolit 12 does indeed look worse in the flesh than it does in pictures...

Back to the website - am I being thick in not being able to find them, or have all the telephones vanished?

elephant
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elephant replied on Wed, Jul 18 2012 6:04 PM

AdamS:

Amen to that. My wife's response to seeing the new Beoplay V1 TV in a B&O shop at the weekend was unrepeatable! I was also able to confirm that the Beolit 12 does indeed look worse in the flesh than it does in pictures...

Back to the website - am I being thick in not being able to find them, or have all the telephones vanished?

Beoplay products are on the Beoplay site .... http://www.beoplay.com/ .... A3, A8, V1, and Beolit 12 although the audio ones can be found at the bottom of the Bang&Olufsen's SOUND page, and the V1 is on their PICTURE page.

Phones are on the support pages http://www.bang-olufsen.com/en/customer-service/product-support but we don't understand why they are missing from the sales page ... seemingly they could have been placed under SOUND.

 

BeoNut since '75

linder
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linder replied on Wed, Jul 18 2012 6:24 PM

elephant:

AdamS:

Amen to that. My wife's response to seeing the new Beoplay V1 TV in a B&O shop at the weekend was unrepeatable! I was also able to confirm that the Beolit 12 does indeed look worse in the flesh than it does in pictures...

Back to the website - am I being thick in not being able to find them, or have all the telephones vanished?

Beoplay products are on the Beoplay site .... http://www.beoplay.com/ .... A3, A8, V1, and Beolit 12 although the audio ones can be found at the bottom of the Bang&Olufsen's SOUND page, and the V1 is on their PICTURE page.

Phones are on the support pages http://www.bang-olufsen.com/en/customer-service/product-support but we don't understand why they are missing from the sales page ... seemingly they could have been placed under SOUND.

 

I honestly am beginning to believe they don't care about our feedback.  In Safari, not all of the navigation showing right and left symbols work.

As for the Beolit 12, I thought it was cool at first,  However there is too much bass which is fine for rock music but I also listen to classical music which does not sound good on the Beolit 12.  I am considering the Ebay option.

Flappo
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Flappo replied on Wed, Jul 18 2012 6:43 PM

Some terrible examples of pigeon English plus it crashes my iPad 1. Not impressed. I actually preferred the old black site. Why couldn't they just update that ?

 

If it ain't broke , don't fix it.

Steffen
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Steffen replied on Thu, Jul 19 2012 1:37 AM

joeyboygolf:

So, do horses in these other countries never have their ears pricked????

Happy horses and dogs, for that matter,  pr1ck up their ears.

There are a multitude of meanings to many words in the English language. The trouble is, modern generations  never bother to learn them and prefer to just grunt.

"Oh -those youngsters!!! Why can't they just learn all the old phrases..." Wink
-and why do the elders like to grunt about the younger that doesn't bother to learn...Whistle

Ofcourse it would be much easier to educate people around the world in old english phrases, than to avoid using old phrases that could be misinterpreted...Hmm

The fact is that most companies are making great efforts to avoid using phrases/words/names that could be misinterpreted or even be percieved as offensive by people in other countries...

Let me give you one example:
In the 70's the American Ford company made a new model called 'Pinto'. There was quite a fuss, when it turned out that the word meant 'Pr1ck' (or another word for the male genitalia) in Mexico.
Since then companies have been very careful about the names they use for any products. They investigate what words/names mean in other countries. Even the most innocent name can mean something 'wrong' in another country. If it is so then they choose another name.
I know some who works in a advertising agency - and they tell me that they are very carefull not to choose words -or names -that could mean the 'wrong' thing. Or phrases that are not commonly known. Maybe they could mean something else -or be misunderstood (deliberately or not).

By the way - Thank You for regarding me as one of the modern generation Wink

At least I'm young at heart as I use those 'childish' smileys (as someone pointed out in another thread) Laughing

vikinger
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vikinger replied on Thu, Jul 19 2012 10:25 AM

The successor to the Rolls Royce  'Silver Cloud' was going to be called the 'Silver Mist' until they realised that Mist meant manure in German.

Graham

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