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Spent 15.000€ - and so far its a huge disapointment...

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Millemissen
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dasun:

@Millemissen: thanks for your answer. I will be adding a beamer soon, so I went with the Beosystem 4. Until then, I have connected the Beosystem 4 to a Samsung TV via HDMI. According to my dealer, this should work.

Have alook at the page15 respectively the page 24 of the userguide for BSys4.

I'll post an additional pucture, when I get to my Mac later on.

MM

There is a tv - and there is a BV

Emil Jensen
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Paul W:

I disagree Stuurock when someone spends 15,000 a dealer shoulder spend a couple of hours or so installing. I call it going the extra mile. A think a dealer charging for installation on top of B&Os prices is a disgrace. So you're telling me a dealer isn't making much from a £7000 Avant sale??? I think it's a good 30% so thats a nice £2100 profit.

30% is no near to be true I guess they would like that, but profit margin like that on TV is no more.

Also remember that the shop do not earn the VAT, sometimes or most times people which does not work with sales them self, forget or do not know how hard it is to get a business running.

When I buy my B&O I buy it without installation, and instead I get a discount. However, every times the dealer makes sure that I am capable of doing this.

When I got my Beolab 17 and Transmitter, it took time, a long time compared to standard passive speakers.

However, I enjoy installing the Things myself,

Do not be naive and expect discount and installation, choose one.

I also know that everyone who have seen an installation of an Avant knows that the average person will have trouble with this.

I did it, but I have worked in the business 7 years,  

 

Beovision Harmony 77" 2nd Gen, Beolab 5, Beolab 17, Beosound 1, Beoplay M3, Beoplay Portal, Beoplay Earset, Beoliving Intelligence 

Millemissen
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Emil Jensen:

30% is no near to be true I guess they would like that, but profit margin like that on TV is no more.

Totally agree - it is far less nowadays.

MM

There is a tv - and there is a BV

olvisab
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olvisab replied on Tue, May 12 2015 5:03 PM

Hi MM

I am glad to see that you take my post for what it is.

Never knew this category exist. Maybe too young...

4 beolab 5,  beolab 9, beolab 10, beolab 5000, beolab 8000 mk2, beolab 6002, beolab 3500, beovision 7 55 mk2,  2 beovision 11 46 mk4, beotime, beosound ouverture, beosound essence, beoplay A8, beomaster 900 RG de luxe and the collection continues...

Millemissen
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olvisab:

Hi MM

Never knew this category exist. Maybe too young...

My, uh - what are you trying to say there?

M👴M

There is a tv - and there is a BV

dasun
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dasun replied on Tue, May 12 2015 6:45 PM

@ Dave: maybe I have been too unclear about it or you may have overread it. I bought everything, including the Beolab 20s from an official dealer, who has his shop about an hour away from me. It was an offer on ebay, that led me to that dealer, but he is still an official B&O dealer. The Beolab 20 are not from a different country, they have full warranty.

dasun
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dasun replied on Tue, May 12 2015 6:56 PM

So currently the status is as follows: the IR-link works now. After trying several combinations the one that was not pictured in the manual did the job...

But now I have some issues connecting the transmitter to the Beolab 20s and the Beolab 17s. I haven't found a manual, which shows the connection between a transmitter and the Beosystem 4. Apparently, the Beosystem 4 seems not to be a popular product.

I have connected the transmitter with the Beosystem 4 via PL1. As soon as I plug in the transmitter, it starts blinking. Now how do I connect the loudspeakers? When I plugin the Beolab 20, a green light flashes, and turns to red after a few seconds.

Btw: as a first time B&O customer, how am I supposed to know, that installation is such a hassle? And personally, I think it is a no-go to charge another 100-150€ for setup after spending so much. I installed 8 Sonos loudspeakers package together with a NAS within half an hour. To be honest, I expected the B&O installation as simple as that. But apparently there is always a new lesson to be learnt...

beopiranha
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Ask demostration if you want to purchase something. After they demostrate buy and let them install immediatelly if you like it. It cost nothing (if it is not custom istallation) and you are always on safe side. 

I spend 25.000 Euro within last 2 months and I just paid 120 Euro for whole installation work. It is fair and I'm satisfied with the service I've got. 

 

Beovision Avant 55 / BV 11-40 / BV7-40 / Beovision Avant / Beosound 9000 / Beosound 5 Encore / Beosystem 4500 / Beosystem 6500 / Beocenter 9000 / Beolab 5000 / Beolab 18 / Beolab 19 / Beolab 11 / Beolab 17 / 3 sets of Beolab 4000 / Beovox Red Line 60.2 

Chris
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Chris replied on Tue, May 12 2015 7:34 PM

In reading this thread, I'm baffled that official B1O dealers selling there goods on the fleamarket (Ebay).

"Believe nothing you read and only half of what you see, let your ears tell you the truth."

Simonbeo
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Simonbeo replied on Tue, May 12 2015 7:59 PM

Maybe they think they can charge labour for fitting which would otherwise be included?

Beo Century ,Beoplay V1, Beocenter 6, Ex-Beolit 12, Beotime , A8. Beolit 15 , Form 2i , Beolab 2000, Beoplay A3.Beosound 1

StUrrock
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StUrrock replied on Tue, May 12 2015 8:27 PM
Chris:

In reading this thread, I'm baffled that official B1O dealers selling there goods on the fleamarket (Ebay).

"Believe nothing you read and only half of what you see, let your ears tell you the truth."

Struer have been selling through Costco ages ago!!
StUrrock
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StUrrock replied on Tue, May 12 2015 8:29 PM
Simonbeo:

Maybe they think they can charge labour for fitting which would otherwise be included?

Beo Century ,Beoplay V1, Beocenter 6, Ex-Beolit 12, Beotime , A8 , MX 5500 .

Check out any BeoStore price list, where oh where does it say installation included!
Dave Farr
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Dave Farr replied on Tue, May 12 2015 8:48 PM

dasun:
@ Dave: maybe I have been too unclear about it or you may have overread it. I bought everything, including the Beolab 20s from an official dealer, who has his shop about an hour away from me. It was an offer on ebay, that led me to that dealer, but he is still an official B&O dealer. The Beolab 20 are not from a different country, they have full warranty.

OK, sorry.  I was going on something written earlier that intimated they were bought in Italy.

Because you are having a few issues setting this up, if I were you, I'd bite the bullet and pay for installation.  That way you have a complete, guaranteed system which is optimised for you and your setting.  Bearing in mind that you presumably paid discounted prices by buying via eBay, it would be worth it for reducing the hassle.  None of us likes to pay more than we need to but for peace of mind I'd pay it.

As for B&O dealers selling via eBay - many do it in the UK and throughout the EU, one of our sponsors (Luxus Sound) does it as do a multitude of high street dealers.

Dave.

dasun
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dasun replied on Tue, May 12 2015 8:56 PM

can somebody help me clarify this: how many cables do I need to connect 2 Beolab 20s and 2 Beolab 17 as rears to the transmitter, if the setup is supposed to be wireless? So far, I have connected the Beosystem 4 and the transmitter via PL1. According to my dealer, one cable should be enough to connect all speakers with the transmitter.

However, when I check the manuals for connecting e.g. the Beovision 11 to the transmitter, two cables are used to connect both devices via PL1 and PL2 (and optional PL3 for a sub).

Whats the correct way for setup? So far, I could only connect one Beolab 20 to the transmitter.

One more thing: apparently I can't connect my sky receiver to the Beosystem, the screen remains black. Any advice?

w5bno123
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w5bno123 replied on Tue, May 12 2015 9:41 PM
Surprise
Millemissen
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dasun:

can somebody help me clarify this: how many cables do I need to connect 2 Beolab 20s and 2 Beolab 17 as rears to the transmitter, if the setup is supposed to be wireless? So far, I have connected the Beosystem 4 and the transmitter via PL1. According to my dealer, one cable should be enough to connect all speakers with the transmitter.

However, when I check the manuals for connecting e.g. the Beovision 11 to the transmitter, two cables are used to connect both devices via PL1 and PL2 (and optional PL3 for a sub).

Whats the correct way for setup? So far, I could only connect one Beolab 20 to the transmitter.

One more thing: apparently I can't connect my sky receiver to the Beosystem, the screen remains black. Any advice?

One PowerLink cable gives right and left channel.

So you need one PL cable for the fronts and one for the rears.

But the important thing is the configuration of the PL-outputs in the setup menu of the BSys4.

I am basically happy to help (as are many of the Beoworlders).

But in this case I would go with Dave and say, that you should bite the bullet and call (and pay) for professional help.

We are here to help - not to help you save that money.

A setup like yours can in no way be compared with setting up a couple of Sonos speakers and a NAS.

 

And - by the way - the BSys4 is 'a very popular product'!

It is the main engine of all recent B&O tv's.

 

MM

There is a tv - and there is a BV

9 LEE
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9 LEE replied on Tue, May 12 2015 10:50 PM

I've followed this thread from the beginning with interest.  I'm not an official dealer, and I don't get involved in installation (only basic set-up to prove the item bought is actually working and as described).

However, I will say - you get what you pay for.  It's a saying in every language, wether the nuances change or the way it's worded changes. It's the same.

A dealer does NOT have 30% in a B&O TV, that's rubbish. Yes, he has a profit margin - but this covers the high street shop you can walk into, the heat, the light, the rent, the rates, the staff wages - and what's left is called a profit, which is why he turns up for work in the morning in order to feed his family and keep a roof over their heads...

If you want to save money and bypass the whole install process, then great - it's down to you.  AV install specialists (the good ones) are in great demand - and they either charge the B&O dealer good money as freelance, or they're employed by the B&O dealer - who has to pay them very well, and provide a van, full insurance, tools and expenses. None of that is cheap.

So, in my opinion, I wouldn't call it a 'huge disappointment' as per the title of your thread.  With respect, I'd have called it 'could you guys help please - I saved some money by paying 'cash and carry prices' and need help'

If B&O dealers were making absolute fortunes then why have so many gone bust?  Just a little something to think about...

Lee 

Jeff
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Jeff replied on Wed, May 13 2015 6:05 AM

Back in the day when I sold audio gear and such you needed to make 30 points just to be able to keep the doors open. You know, pay the rent, utilities, pay your staff, insurance, etc. before you even got into making a profit. Sometimes you didnt make much on a sale item but had to make it up somewhere, back then it was cartridges and accessories, now for many audio stores it's cables. 

A dealer isn't getting rich, especially B&O dealers, what with B&Os requirements for very nice shops and decor, I don't know just how much markup there is but from what I knew in the past the higher end, limited distribution items barely had enough markup to make them worthwhile. If an item cost you 100 dollars and you sell it for 130, that's only a gross profit of 23.1%, or points as they are called. Back then, the mass market Japamese brands had these tables, cost on one side, list price on the other, and amounts for 10, 20, 30 percent markup up to 100% or more at list. You could sell a guy by saying, well, I'm going to give you a deal, it lists for x but today I'll sell it for y, and you'd still be at 50 or 60 % or more. My buddy who sold mass market gear could do that, the profit or markup on our higher end stuff came nowhere near what he made, but people expected the same discounts eve bough they had no idea of the relative markup differences. 

Dealers are entitled to a profit and to be able to keep their doors open and their families fed. No one I know of gets rich off of B&O sales. 

Jeff

I'm afraid I'm recovering from the BeoVirus. Sad

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