ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hi,
I've owned my Beosound 5 for over a year, and have been randomly getting problems with switching it on. When in standby, I use the remote to turn the BS5 on, it will activate the speakers, but the BS5 itself will stay in stand-by. Pressing the button on the remote a second time, activates the BS5 as wel. You can change the volume with the remote, but it's not correctly shown on the BS5. The volume dial on the BS5 does not work.
This issue randomly happens.. and goes away, after hours/days/weeks. The local B&O dealer doesn't know how to fix it, and it's very difficult to get a technician to come have a look at it: the last time, by the time the technician got here, the problem was gone. I've tried rebuilding the database and manualy updating the software. Soft and hard reboots make the problem disappear, but it's not a fix, since it will happen again later.
Has anyone encountered this too, and knows the fix? Because it's a difficult issue to describe, I have made a short video on Youtube to illustrate: https://youtu.be/B3kU0SvXN_E
Format: ???Duration: --:--
I don't know if you've already solved your stand-by issue with your beosound5, but in case you haven't, I might have the solution.
I think your beosound5 might be set to "option 0". Change this to "option 1" and I think everything should work correctly again.
Regards,
Musicman123
In Option 0 it should not react at all!
MM
There is a tv - and there is a BV
Thank you for your suggestion! It is set te AM option 1, so it was already configuered correctly.
It seems some kind of "normal"... sadly, with the Beosound 5! I own the Beosound 5 for about 5 years now and it's the most unreliable equipment I've bought from B&O. In my setup it's configured as slave. I have to press "N.Music" or "N.Radio" often a few times before the Beosound 5 decides to start up or playing. It had got a new motherboard two years ago but it didn't change the unreliable behaviour of that unit.I'm sorry to say that, but other companies do not deliver such unreliable and embarassing equipment in this price range! Looks nice, feels nice but operates like typical China garbage. And now that the Moment is on the market, I'll guess there will be no more support for it.
TWG:It seems some kind of "normal"... sadly, with the Beosound 5! I own the Beosound 5 for about 5 years now and it's the most unreliable equipment I've bought from B&O. In my setup it's configured as slave. I have to press "N.Music" or "N.Radio" often a few times before the Beosound 5 decides to start up or playing. It had got a new motherboard two years ago but it didn't change the unreliable behaviour of that unit. I'm sorry to say that, but other companies do not deliver such unreliable and embarassing equipment in this price range! Looks nice, feels nice but operates like typical China garbage. And now that the Moment is on the market, I'll guess there will be no more support for it.
maybe you should ask your dealer to replace PCB51. This is the ML/PL interface board and I have already seen some that had similar volume control problems. After an exchange everything worked perfect again.
The BM5 can detect whether there are PL speakers connected or not. Maybe there is a problem on some boards which confuses the software and strange things happen...
I have exactly the same problem, is there a solution for it ?
will use that topic as i have some issue with st-by on my BS5
What did i do and problem after that ..
so..
1. i change HDD to SSD till there all ok..all working.
2. I reset BM5 ..and do the factory reset..do the software update..all ok
3. I did copy music from my computer using Beoconect to my BM5...all ok
after that BS5+BM is working ok..till it goes to ST-by in 3 minutes...and after that i can not bring it to life with remote or on BS5 keypad.
if i disconnect it from mains or push the switch on the back of the BM5 ..it powers on..and working ok ...till i switch it off with Beo 4 remote or by hand on the back of BS5 screen.
and...yes i connect to BM5 usb service sofware...no luck..still problem with st-by.
i have AM option to 1
any idea what can be wrong ?
Hmm.
It is interesting that if i have box opnen fan is spining oly when i turn on BM5 and stop after 1 minute.
As BM5 have no cpu tempereture monitoring , cpu is getting up to 70 degree celsius.
Working ok....when i turn off..
After 3 minute goes to st-by and that is it..no more turning on.
Interesting
I have MX3000 ant till now i uprgaed 3 units of BM5 without any issue. And one with MX500.
Can try with Sandisk Ultra3D
Thanks for tip.
hmm..there is SW problem in B&O upgrade!
I connect scary old 1TB HITACHI HDD Ultrastar and it's not from B&O it's from my old desktop computer did cloning . ... as a 100% clone of my original 500gb hitachi HDD from my BM5.
hej guys...it worked tip top 100% perfect . no problems at all with original old SW from BM5!!
on-off , st-by no problems at all !!
for one day..just for test..
next day i decide to do the last SW version upgrade ...no problem ..it has upgradet fine.
And now...again problem with st-by ..like in my former posts.. WTF...
SO..there is SW problem on B&O side!
I agree. Even now In 2020, I think the BeoSound 5 is still a very nice music system and could meet a majority of the needs of anyone interested in a very nice home music system. Most of the issues with the BS5 have always been software problems which B&O just failed to address. Even today software changes could potentially make it something very, very desirable. I’d be willing to pay for upgrades if it actually improved how it functioned and worked. I personally think it is styled and just feels much nicer than the Moment. Significantly more revenue could have gain with the BS5 before it was just SUDDENLY DROPPED! Wish I could understand B&O’s thought processes during that time? Not sure they are wanting to be “cutting edge” anymore.