ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Dear fellow forum members,
Yesterday I performed a software update on my BeoPlay V1 using the USB stick method. I used this method because the V1 kept giving an network error, as well wired as wireless. The procedure seemed te be successful as I saw the progress bar actually move.
BUT..... after the update my V1 won't start up anymore. I only see the BANG & OLUFSEN text in the right corner, but the V1 won't react on any remote control command at all. When I shut the V1 the screens blanks, but the green power LED keeps slowly blinking.
Anyone any idea what could be a solution here??
Ruud Hornman
Did you remove the power completely from your V1, and connect it again after a minute.
"Believe nothing you read and only half of what you see, let your ears tell you the truth."
I did remove the power, but maybe not long enough, so I will try that again.
No, unfortunately no solution.
As soon as I plug in the cord again, the power LED starts blinking and choosing TV on my remote control gives me only the BANG & OLUFSEN text.
Is there a PINCODE on the V1? If so, you might try to start entering numbers of the PINCODE at the B&O screen?
I never used a pincode myself. Is there a chance that that the software update has introduced one? And is there a default 'factory pincode"?
RHornman: I never used a pincode myself. Is there a chance that that the software update has introduced one? And is there a default 'factory pincode"?
I was just grasping at straws when I thought of the possibility of a PINCODE. I highly doubt that the SW update would have suddenly introduced one.
Have you unplugged the V1 and left it disconnected to the mains for a while (ie. >30min). I'm just wondering if it needs a true "reset" and the only way to be sure is to leave it off the mains for longer than a few moments.
Thank you for participating in my frustration!
I have tried leaving the set unplugged for an extensive time (over 1 hour) and I have tried to leave it on with the B&O screen. In the latter case the V1 simply turns off automatically after some time and shows the blinking green LED again.
That is what I was trying to do, but I really haven't got a clue how to do that! Any idea?
Ah, you know... A little B&O here, a little there
Thank you, I'll try it once more.
RHornman:Dear fellow forum members, Yesterday I performed a software update on my BeoPlay V1 using the USB stick method. I used this method because the V1 kept giving an network error, as well wired as wireless. The procedure seemed te be successful as I saw the progress bar actually move. BUT..... after the update my V1 won't start up anymore. I only see the BANG & OLUFSEN text in the right corner, but the V1 won't react on any remote control command at all. When I shut the V1 the screens blanks, but the green power LED keeps slowly blinking. Anyone any idea what could be a solution here?? Ruud Hornman
Hi w5bno123,
did you perform the factory reset yourself or did you have to contact your dealer?
Well, finally the answer is there! Performing a software update with the latest software release on an early Beoplay V1 is a known issue. Apparently this update damages an EEPROM on the mainboard in such a way that a software recovery is no longer possible. So the dealer replaced the entire mainboard and now everything works fine again!
Thank you for your contributions in this thread.
Ruud
RHornman:I performed a software update on my BeoPlay V1 using the USB stick method. I used this method because the V1 kept giving an network error, as well wired as wireless.
B&O always recommend to do upgrades by internet, in your case it did not work. Must be problems with the networkcard from the beginning.
Glad things worked out in a good manner for you, by replacing the mainboard hopefully under warranty. Enjoy your TV!
Eclipse 65V1-32Beosound M5Essence MK2BLI
Are software updates done automatically? or are people prompted to do them? hopefully B&O put a block to the update on the early V1
I can imagine there will be a lot of people going to have this same issue :(
Rob.B:Are software updates done automatically? or are people prompted to do them? hopefully B&O put a block to the update on the early V1 I can imagine there will be a lot of people going to have this same issue :(