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Ghosts in Beocenter 9500?

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Max
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Max Posted: Sun, Oct 18 2015 10:39 AM

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Hi,

Maybe someone of you will help me to solve some mystery happenings. I’m new owner of Beocenter 9500 and have brought that beautiful piece of technology into usable state. All works perfectly but something is strange and wired. The equipment starts in the middle of night and plays radio. I read the manual and found that it’s possible to program what and when play but I cancelled all actions and now panels displays "?". But maybe it’s stored somewhere else? Maybe some general reset is needed but I've got no idea how to do this?

I would appreciate any help as I need to keep the Beocenter unplugged in order to have good sleep.

Max

Dave Farr
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Dave Farr replied on Sun, Oct 18 2015 12:24 PM

Sounds like you missed a program.  press 'programming' then 'Call' again to scroll through and see if you have missed one.  Press 'Clear' if one appears.  The '?' just means you have reached the end of the programmes.

If you press 'Timer' until it goes from the display, the speakers should be muted - unless you have speakers connected to speaker 2 output.

Dave.

beaker
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beaker replied on Sun, Oct 18 2015 9:27 PM
You don't have a cat do you? They are well known for causing haunting behaviour in many a piece of B&o equipment. My cat recently discovered my BM6000 quad setup. Touch controls are not good at 3am when combined with a curious cat.
riverstyx
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riverstyx replied on Sun, Oct 18 2015 9:45 PM

beaker:
You don't have a cat do you?

Or a neighbour with a cat + an open window Wink

lawrencejmcook
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Hi Max,

Programs made using my Beolink 5000 in my Beocenter 9500 don't show up when you try to display them from the 9500's keyboard. Perhaps a previous owner stored these settings using a Beolink 5000 or 7000.

But I don't know for sure how to reset this memory. Perhaps temporarily removing the internal lithium battery would be effective, but I'm not sure.

Lawrence
Max
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Max replied on Mon, Oct 19 2015 5:30 PM

Thank you all for answers! Yes I've got a cat but previously I had Beocenter 9000 and he wasn't very interested in it. That's something regarding Beolink 5000. I don't have it only Beo4. I tred to unplug for long time - one week but it didn't help. Battery - I saw on central unit inside that it contains lithium ion batter bt have no idea how to remove it  - it seems to be sealed metal box.

 

Any idea how to reset Beocenter 9500?

 

Max

Guy
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Guy replied on Mon, Oct 19 2015 10:52 PM

You can reset the RAM in test mode. Remove the bottom glass panel, short circuit the test mode pins and then press 7, then press Standby - the display should show a 1. It's in the service manual part 3b towards the end. 

According to the service manual, this:

  • Deletes station and timer programming
  • Sets balance, bass treble and loudness to zero.
  • Sets Option to 1.
lawrencejmcook
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Max, a Beo4 won't exploit the 2-way infrared capabilities of your BC9500 (if it is a later one with 2-way fitted). If you bought a Beolink 7000 or 5000 you could:

- instantly see what CD track or radio program you are listening to from your seat.

- program weekly timers, e.g. turn on radio at 8m on Tuesday's, Wednesday's and Saturdays.

- program timers for your lights (if you have any LC1 or LC2 light controllers).

The BC9500 on its own can't do any of those things. Just something for your consideration.

Lawrence
Max
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Max replied on Tue, Oct 20 2015 6:42 PM

Thank you Guy for help! I wasn't aware of test mode reset. I'll try with that. Yes Lawrence, I'm considering Beolink 5000 but not huge supply is available on-line. I like it's design and functions but how to get it for for how much that's additional consideration...

Thank you!

Max

 

Gregg
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Gregg replied on Wed, Oct 21 2015 4:20 AM

Max -

I do not think you need to go to the trouble of a reset. Unlike the other two way Beomasters that require either a Master Control Panel (5500, 6500, 7000) or Beolink 5000 or 7000 (4500, 5500, 6500, 7000) the timers are fully programmable from the 9500 control panel.

Check the upper display and you will likely see "TIMER" lit up. Touch "TIMER" on the lower panel, and the light will go off. Now when that pesky program goes off, it will start playing but it will not play through the Speaker 1 or powerlink sockets. To clear the program, press "PROGRAMMING" and 3 "buttons" will light up: "PLAY", "RECORD", and "CALL". Press "CALL" and on the upper panel it will show each program with the time and the source. "CLEAR" will light up and you can clear the timer by pressing it. Keep pressing "CALL" to review the programs, and clear each one. Similarly, you can press PLAY or RECORD, then the source you want, then touch CLOCK and program in the time to go on. Touch STORE to store the program.

Since the 9500 is designed to provide music to a Master Control Link throughout the home, it can send music to link rooms. By turning the TIMER light off and cutting out the main speakers, it will then play the programmed music in link rooms but not in the main room.

All this is described on pages 34 and 35 of the Beosystem 9500 user guide. One last note - the Beolink 7000 remote goes so beautifully in form and function with the 9500, I highly recommend you get one.

Dave Farr
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Dave Farr replied on Wed, Oct 21 2015 6:48 AM
Max has read the manual and apparently done all of that to no effect. I suggested he does it again in my reply to him as he may have missed one but I don't know if he has or not? Your clear explanation may help to see if he missed a step though. You do need to do these things in a set order and store or save the changes. Miss a step or do something out of sequence and it doesn't work.

Dave.
Guy
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Guy replied on Wed, Oct 21 2015 7:22 AM

Gregg:

 the timers are fully programmable from the 9500 control panel.

I beg to differ!  If you set a timer with a two way remote such as BL5000, then the timer settings that you have programmed are neither visible nor clearable (is that a word?) from the BC9500 control panel.  Your only option is to use either a two-way remote to clear the errant data, or carry out the reset procedure that I have described.  I have had a BC9500 for several years and use it in conjunction with a BL5000, and have tried many different options!

lawrencejmcook
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Guy is absolutely right. This is what I said in my earlier post, about my BL5000 programs not being displayed on the BC9500.

Lawrence
Dave Farr
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Dave Farr replied on Wed, Oct 21 2015 9:46 AM

lawrencejmcook:
Guy is absolutely right. This is what I said in my earlier post, about my BL5000 programs not being displayed on the BC9500.

 

Lawrence

As an owner and user of a 9500 I wasn't aware of that issue (though never use the timer function) so this has been well worth it.

To Max, there are plenty of Beolink 5000's on eBay.de usually.  One was only 50 EUR last week.

Dave.

Guy
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Guy replied on Wed, Oct 21 2015 10:45 AM

Dave Farr:

To Max, there are plenty of Beolink 5000's on eBay.de usually.  One was only 50 EUR last week.

But be careful - many of the ones being sold do not have a working screen, which makes their use very difficult!

 

Dave Farr
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Dave Farr replied on Wed, Oct 21 2015 12:15 PM

Guy:

Dave Farr:

To Max, there are plenty of Beolink 5000's on eBay.de usually.  One was only 50 EUR last week.

 

But be careful - many of the ones being sold do not have a working screen, which makes their use very difficult!

 

Absolutely but most sellers are quite clear on functionality and the better sellers actually show the screen through different modes so you can see it works.  There are also plenty of repair kits (B&O official spare parts) for the Beolink 5000 still available, including keypad, screen internals.

Dave.

 

Gregg
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Gregg replied on Thu, Oct 22 2015 1:47 PM
Guy -

Thanks. Sorry if I led folks astray. Now I will have to get out my BL 5000 and BL 7000 and check it out.
Gregg
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Gregg replied on Thu, Oct 22 2015 1:49 PM
Dave -

Where do you get parts for the BL5000? A US dealer told me no more parts available for it from B&O.
Guy
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Guy replied on Thu, Oct 22 2015 1:58 PM

Gregg:
Guy -

 

Thanks. Sorry if I led folks astray. Now I will have to get out my BL 5000 and BL 7000 and check it out.

 

No problem - we never stop learning with B&O! Smile

Dave Farr
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Dave Farr replied on Thu, Oct 22 2015 2:17 PM

Gregg:
Dave -

 

Where do you get parts for the BL5000? A US dealer told me no more parts available for it from B&O.

Beolink 5000 parts are always appearing on eBay.de.  B&O will not stock them anymore but some appear from store clearouts.

Dave.

 

Max
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Max replied on Thu, Oct 22 2015 9:09 PM

Success! Ghosts run away! It was necessary to reset RAM in TEST MODE. That wasn't that easy as after i put BC 9500 in TM all controls lit up but after pressing key 7 all of them just blinked and no 1 on display appeared. I tried several times and no effect. So I tried to execute 7 by remote controller - no effect but strangely something was switched (volume controls lit up) and than I pressed longer key 7 and than finally 1 appeared on the display. The BC was reset and so far no self switches on.

Thank you all very much for help and support!!!

Max

PS I will try to get BL 5000 but offer is poor even on ebay.de.

Gregg
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Gregg replied on Fri, Oct 23 2015 7:10 AM
Super! What you want is a Beolink 7000. There are some on ebay.de. It is less finicky than the 5000 and much cooler.
Guy
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Guy replied on Fri, Oct 23 2015 7:12 AM

Great - I am glad it works!

And the site has sparked a renewed interest in B&O, hence I am expecting a BC2300 (two-way) in the post today - a repair project as the doors apparently don't open/close properly.  I have already ordered a new drive belt in anticipation!

lawrencejmcook
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Hi Max - congrats!

For hand-held use the Beolink 5000 is the 2-way choice.

But Gregg is right: the BL7000 is the ne plus ultra! You just need to use it on a suitably-placed table stand (the charger that came with it) or the rarer-than-hens'-teeth floor stand. When the BL7000 sits alone on a table I find that the height has to be just right for me to read the screen: it's very angle-dependent. But the experience in use is unforgettable.

Whichever one you go for - or both - enjoy!

Lawrence
TWG
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TWG replied on Sat, Oct 24 2015 6:50 PM

I think that Ghost now traveled from your Beocenter 9500 to my Beosound 3000 to chill out there Big Smile

Since I've attached a Beolink Converter 1611 to the ML-Bus my Beosound 3000 switches on randomly AND in random modes (CD, N.Music...) without anyone using a remote, an app or s.th. else. No timer programmed and the times are randomly.

Could it be that the Beolink Converter is defective? How do I tell him that he's VIDEOmaster? I powered off everything before connecting it to ML and powered the Beosound 3000 before the Beolink converter.

At this moment there are only Beolink Converter 1611, Beosound 3000 and Beolab 3500 left on the ML and I still have this behaviour...

Any suggestions? Come on you helpful Ghost Busters! Wink

RaMaBo
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RaMaBo replied on Mon, Oct 26 2015 3:11 PM

TWG:

 How do I tell him that he's VIDEOmaster? I powered off everything before connecting it to ML and powered the Beosound 3000 before the Beolink converter.
 Wink

 

Hi you cant' tell hm that he's a video master it decides itself depnding on the connected devices.

First it start as a kind of videomaster when connected to the mains after the Bosond 3000 but then you connect the BC9500 to the mains and then there are to audio systems connected to it and it doesn't know how to react. There's just one oppotunity left: The BS 3000 is in Link Mode (option 6)  and the BC9500 is the Masterlink Audio Master with a Link Audio system and your Link Speaker.

If the Beolink Converter is connetced to the BS 3000 the BS300 has to be set to option 2 so that it reacts on video command too and gets them from the Masterlink connection. This is the way to get audio signals from the BeoLink Converter from the A.AUX connector to the BS3000. This additional source can only be opened by TV, SAT, VTPAE....

 

Ralph-Marcus

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