ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Sorry if there is another topic about this, I didn't see it using search...
This has happened several times on the Essence in my bedroom, and not to the other one so I don't know how common this is.
The remote will stop functioning on occasions and needs to be re-paired. I will see a green light flash on the remote when this happens. The time between this happening varies, once it happened twice in one day, but tyically I can get over a month before it looses the remote. I notice when I go into the web interface there is no remotes paired.
This morning I was awaken at 4:20 AM to music, it took me a while to realize it was my system and wondered how it turned on. I reached over to the remote to tap it and nothing happened. I then looked and saw the green light flashing, and then had to search for my ipad to shut it off.
Has anyone else had this happen with their Essence? It didn't concern me greatly until now when it turned on by itself.
Mark
I'll give it a try. This is not something that typically happens frequently, so it may be a month or two before I can have the hope that it solved the problem! It doesn't sound like this has happened to anyone else here, so far. A salesman at my dealer says it happens often to their display systems. I am not sure if that was just for my benefit or not!
The remote is about 11 feet (3.5 meters) from the Essence.
Mark Nowicki:Sorry if there is another topic about this, I didn't see it using search... This has happened several times on the Essence in my bedroom, and not to the other one so I don't know how common this is. The remote will stop functioning on occasions and needs to be re-paired. I will see a green light flash on the remote when this happens. The time between this happening varies, once it happened twice in one day, but tyically I can get over a month before it looses the remote. I notice when I go into the web interface there is no remotes paired. This morning I was awaken at 4:20 AM to music, it took me a while to realize it was my system and wondered how it turned on. I reached over to the remote to tap it and nothing happened. I then looked and saw the green light flashing, and then had to search for my ipad to shut it off. Has anyone else had this happen with their Essence? It didn't concern me greatly until now when it turned on by itself. Mark
Thank you!
Then I can hopefully assume that the proper people are looking into it and there may be a software update in the future! I'm sure it isn't an easy problem to identify. There doesn't seem to be any consistency in the occurance for me. Also, one time I believe that the web interface showed the remote still paired, but the remote didn't seem to be operational until I re-paired it. This was before I started to take more notice of the issue, so I could be wrong.