ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
I have a problem with the video disappearing after about 20 mins of operation. Sound is OK but no video on the TV input or Apple TV input. The latest software version is installed 1.0.11.37385.
Problem usually fixes itself by turning system off at the wall, leaving for some time then restarting and letting the red light flash for a couple of hours. Inconvenient ... to say the least.
Any ideas?
Something turns it self off due to heat, you have a board failure. Call your shop for a warranty repair.
Thanks...my thoughts were similar. Has anyone else experienced the same or similar problem?
Definitely sounds like some kind of fault being that you've changed source but you still get sound. I'd suggest ringing the dealer to have them sort it :)
Sounds like a backlight problem. Not a board.
Ah, you know... A little B&O here, a little there
Thanks for the response. The dealer has come to the party and I now have a loan V1-40" while they get it fixed.
Thanks I've passed this comment on to the service guy
Just thought I'd update this story as I was tracking back to see how long I've been waiting for my original Beoplay V1 to be returned from service. We are getting by with a loan device but so far the service guy has not been able to fix the fault and now of course the V1 is out of production and the B&O screen sub-supplier has changed from LG to Samsung ( or perhaps it's the other way round). So B&O are having trouble getting a replacement.
Our unit was returned to us for a short time but the fault wasn't fixed.
Is 12 months too long for a fault to be fixed? Perhaps
Patfail: Is 12 months too long for a fault to be fixed? Perhaps
No, not perhaps!
It is definitely too long!
MM
There is a tv - and there is a BV
Millemissen:No, not perhaps! It is definitely too long! MM There is a tv - and there is a BV.
StUrrock: and perhaps another warning sign not to buy a pre LG-B&O tv.
and perhaps another warning sign not to buy a pre LG-B&O tv.
....and why would that - per definition - be better/different?
Millemissen:....and why would that - per definition - be better/different? MM There is a tv - and there is a BV.
....and what makes you think that that would be better by LG?
Millemissen:....and what makes you think that that would be better by LG? MM There is a tv - and there is a BV.
Beolab 50, Beolab 8000 x 2, Beolab 4000 x 2, BeoSound Core, BeoSound 9000, BeoSound Century, BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9 3rd Gen, BeoPlay H6, EarSet 3i, BeoVision Eclipse Gen 2 55", BeoPlay V1-40, BeoCom 6000 and so much else :)
Patfail: We are getting by with a loan device
We are getting by with a loan device
What kind of loan device?
If it's another V1, maybe you should not worry much?