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Deezer question - setup difference between beomusic and beosetup

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paolotaverna
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paolotaverna Posted: Sun, Dec 27 2015 4:31 PM

Good day,   I usually use DLNA with my beoplay A6 but I want to also setup deezer as its easier for my wife :-)

so mainly I setup my deezer account in the default deezer account in beosetup.

But then when I go back to beoplay and choose deezer, I again have to enter my crendentials! is this normal, Am I missing something?

When I cycle through (pressing middle button on beoplay A6), what deezer will  it choose?

Also, is there a way to get deezer elite or this is still reserved to sonos?

thank you 

 

Hiort
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Hiort replied on Sun, Dec 27 2015 4:37 PM

Hi!

Deezer Elite is only for Sonos.

If you have the latest software you should only need do setup Deezer credentials on Beosetup once, and that is for the A6. When you cycle through A6 it should choose the Deezer you have setup in the A6, through the Beosetup app.

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

paolotaverna
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Thank you Hiort, very appreciated!

paolotaverna
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Hiort, indeed when I cycle through it goes on my deezer account...but then when I want to use the beomusic app, i need to re enter my credentials!  Anyhow, i have no problem but i just find it strange.

Hiort
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Hiort replied on Sun, Dec 27 2015 4:54 PM

paolotaverna:

Hiort, indeed when I cycle through it goes on my deezer account...but then when I want to use the beomusic app, i need to re enter my credentials!  Anyhow, i have no problem but i just find it strange.

Hmm.. It should not be that way. 

Do you have any other B&O stuff, that you manage with the Beomusic app?

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Hiort
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Hiort replied on Sun, Dec 27 2015 4:57 PM

It may be that the main thing is to be logged into the Beomusic app.

See FAQ from B&O:

http://bogo.custhelp.com/app/answers/detail/a_id/13328/related/1

 

 

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

paolotaverna
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No I only have beoplay A6.

paolotaverna
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Ah ok, so its normal behaviour.

 

happy holidays :-) 

Hiort
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Hiort replied on Sun, Dec 27 2015 5:22 PM

I do not think its normal behavior. I never had to login other than when setting up my A6. When you play over the A6 from the Beomusic App, you should first select the A6 in the App and then from the list of sources select Deezer. Then you should not be prompted to login. 

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

paolotaverna
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thx, I noticed that in my cycle though, Deezer is never chosen.   So I checked in the beosetup app and it is indeed activated!  So yes something is not working correctly I will send a support ticket.

 

regards

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