Beotalk 1200 Voice Anouncement

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efisio Posted: Sat, Jul 21 2012 2:35 PM

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Hi all,

Looking for a bit of help with the voice announcement on the 1200. I have got everything else working but I cannot figure out what I could be doing wrong with the voice announcement.

The caller id works fine. 

I press the square button, enter the phone number, press the record button and get the countdown - - - - - - whereupon I record the name of the 'caller', then when all the countdown lines - - - - have gone, I record a message, and then end the recording.

When that caller rings me however, I do not get his name aloud, just the normal answer machine, even though I have the phonebook set with the square displayed on the display.

Any ideas what I am doing wrong?

The only thing I can think of is, that it says in the manual, to make sure to include the full dialling code, i.e 0121 0131 etc. I have only been able to try this with a mobile phone as the incoming call, and am wondering if it only works with Landlines???? 

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Keith Saunders replied on Sun, Jul 22 2012 5:02 PM

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The Beotalk 1200 is not easy to setup and some of the instructions can be a little misleading.

Firstly, a few points to note:-

• The caller ID will work with any type of phone number including international.
• The caller ID is actually checked in reverse, in other words the last digit first, so that if the number has a prefix because, say it came via an international telecoms provider which has a different prefix, it will still pick it up.
• The announcement will ONLY be made if there is a minimum of 3 digits and a maximum of 13
• The area code must be included with the number

Assuming the above are in order and you are sure you have recorded the announcements correctly, then it is likely that Announcements are in the deactivated mode.

To activate announcements:-

• Press the square box button until the square box symbol appears on the screen constantly
• If teh Square box on the screen is flashing, then it is deactivated

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efisio replied on Mon, Jul 23 2012 11:03 AM

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Thank you for taking the time to reply Keith.

I think the only thing I can be doing wrong is the announcements. I will have a go again tomorrow when I have a day off work.

David

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efisio replied on Sun, Jul 29 2012 3:21 PM

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Now working fine. What I was doing wrong was, after I had recorded the 'name', I then continued with a personal message. Now works perfectly.

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ngnear replied on Mon, Jul 30 2012 11:38 AM

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Keith Saunders:

The announcement will ONLY be made if there is a minimum of 3 digits and a maximum of 13

Not quite true I think....

I have added an "Anonymous" announcement if the number is suppressed.

I was thinking about setting it up so that any caller with the number suppressed are diverted to an message saying that only calls with a visible number will be answered. Luckily anonymous calls are now very rare, call centres in Germany are no longer allowed to suppress their number.

I can't remember off hand exactly how I set it up but I think it involved naming a call without number "Anon" and then assigning that caller to an announcement.

regards

Tim