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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

BeoCom 5 user experience

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beoberlin
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Posts 26
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Bronze Member
beoberlin Posted: Mon, Jul 30 2012 2:45 PM

Hi guys,

I think of buying my very last landline phone. At the moment I use 2 BeoCom 6000 handsets together with a PSTN base. As I quite like the speakerphone functionality of the 5 my plan is to buy the 5, keep one of the 6000 handsets and give the other 6000 together with the PSTN to my parents.

So here are my questions:

The old forum had an extensive spreadsheet of the Beoline 2 functionality together with the different handset versions, about what´s working and what´s not. I can´t find it anymore... What are the limitations of BeoLine 2 with a BeoCom 6000 MKII handset?

Are there still software realted issues with the 5? After the launch there were some horrible stories.

What about quality and materials of the 5 handset? I found a vid somewhere in the web of an Italian lady praising the handset at a presentation and saying, the whole front (display and keyboard) being made of glas. This is true? Or just the usual high-gloss plastic used by Apple for the early iPods. There are very little materials I hate more than this stuff.

Thank you for answering, .b

moxxey
Top 25 Contributor
South West, UK
Posts 5,359
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moxxey replied on Mon, Jul 30 2012 2:51 PM

We use Beocom 5's across our office and the handsets have experienced multiple issues. We've had to upgrade the s/w twice and at least one handset has been returned to B&O to be replaced.

It's a great phone, plagued with base connection issues. Worse, you can be on an important conference call and it will simply reset! You have to wait for the phone to reset and re-connect to the base, before you can continue with the conversation. The person at the other end hears screeching noises (as you do) when it resets.

That doesn't happen with every call, far from it, but it happens, particularly on long calls. Keep them short and you're fine.

I couldn't really recommend the Beocom 5 as we've spent lots of money on these phones and our old BT wireless phones were much more resilient, even though quality of the audio was poor (in comparison).

And, no, it doesn't have a glass front. It's plastic. In fact, I pointed out to my dealer that I wasn't too impressed with the buttons on the Beocom 5 handset - feel a bit cheap to me. The base and other parts are very good though.

valve1
Top 75 Contributor
The south of France and occasionally Dublin Ireland
Posts 1,502
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valve1 replied on Mon, Jul 30 2012 5:23 PM

i believe you will have to have a software upgrade for your existing 6000 to work with the bc5.

Banix
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Lund, Sweden
Posts 17
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Banix replied on Tue, Jul 31 2012 10:56 AM

Hello,

I have used two Beocom 5s for over a year now and I have never experienced any problems with either one of them. However I strictly use them as normal phones (with contact lists) and do not do any advanced stuff with them. The front is indeed plastic as pointed out earlier but I still think that the phone has its own magic. For example the screen and keyboard light up when you lift it from any position (one does not have to press anything). The speaker base is in my opinion even more beautiful than the phone itself and compliments it very well.

Beolab 8000 MK II, Sennheiser HD 800

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