ARCHIVED FORUM -- March 2012 to February 2022READ ONLY FORUM
This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022
Hello,
After reading the instructions to reset my second hand beocom 2 phone, it still won't do it.
0) Phone shows:no contact with base
1) to get in the reset menu: 9#9#9* (HOLD or INT)
2) First mentioned on display: HS SW. Ver. push OK --> I get a number which isn't the one on the PSTN
3) next: reset the PSTN on the back and tried power off/on
3) Scroll down in the reset menu phone, but no reset option mentioned, only telephone details.
4) PSTN is OK. My other beocom 2 works fine.
I just noticed. The handset is not keeping any settings (like: time/date) after power off (or are these stored in the PSTN base?)
Anyone who can help me. Did I forget something or is there another method?
Your help is appreciated.
Hi,
is this a new Beocom 2 that you want to connect to your existing base?
Some early Beocoms 2 came with their own base and only could connect to these kind of bases. (built in the charger base).
But you can update the software , so that you can connect to any kind of base like PSTN from Beocom 6000 or Beocom 5.
If your Beocom 2 charger has an additional telephone cord, this could be the issue.
Can you post the production date and HS SW?
Ralf
Hello Ralf,
You're correct
I talked to a dealer and he told me same.
The charger was not included.
HS SW: 0031-1.5-1 200111071230
product date: 280202
Can you do this?
Regards,
Richard
Hi Richard,
no i can't!
Only the dealer has the special setuptool needed.
I was only charged with 20 Euros, and i could wait for it. So it is only little thing.
Thank you very much. Tomorrow i'll visit the dealer. He charges me 25 euro.
I came back from the dealer. They couldn't upgrade the phone,to version 2, only the original software.
Any ideas?