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Beolab 4000 questions - foam rot

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This post has 92 Replies | 3 Followers

Beobuddy
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marexy:

Torx 8 is correct one.

Torx 10 to be more precise. Torx 8 can damage the inside of a T10 screw when more force is used.

But for this occasional job T8 will do.

 

Beobuddy
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Beobuddy replied on Wed, Mar 8 2017 10:05 AM

marexy:

You can repair broken spakers with 5€ costs if you are handy man :)

Maybe some one will be angry for let go of these information...but sorry ...why pay 250€ if you can DIY.

Yes our local service want 250€ for job...OMG..why .. it's 1 hour time job if you DIY.

 

 

Stop putting the dealer into a dark light.

The dealer won't charge you  € 250,- for just cleaning.

Often these speakers are brought in when they already have weird symptoms or already are not working.

On a rare occasion customers bring in the BL4000 before the malfunctioning.

As your pictures show you can see that the foam lies accros the PCB layer. More than one culprit probably could have caused a broken BL4000, or are about to break. the places of foam changes wheter it is a left or a right version.

As you've mentioned that you fixed several, you should or could have known that. One might be lucky.

Most often a broken BL4000 isn't fixed by just cleaning. (And I've done a 100+ of these, believe me). And SMD soldering skills are beyond most of the majority here. Let aside the equipment you need for proper soldering.

One can attemp to remove and see what happens, but isn't a quarantee for succes, as you say.

 

StKong
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StKong replied on Wed, Mar 8 2017 10:19 AM
Beobuddy:

Stop putting the dealer into a dark light.

The dealer won't charge you € 250,- for just cleaning.

Often these speakers are brought in when they already have weird symptoms or already are not working.

On a rare occasion customers bring in the BL4000 before the malfunctioning.

As your pictures show you can see that the foam lies accros the PCB layer. More than one culprit probably could have caused a broken BL4000, or are about to break. the places of foam changes wheter it is a left or a right version.

As you've mentioned that you fixed several, you should or could have known that. One might be lucky.

Most often a broken BL4000 isn't fixed by just cleaning. (And I've done a 100+ of these, believe me). And SMD soldering skills are beyond most of the majority here. Let aside the equipment you need for proper soldering.

One can attemp to remove and see what happens, but isn't a quarantee for succes, as you say.

I have asked around in the Copenhagen area, and it isn't easy to find somebody interested in undertaking the foam replacement. This may vary based on geography, but I am going to attempt a replacement as soon as I have assessed the extent of deterioration and found the proper replacement foam.

I would much rather leave this to a repair shop, but it seems they have better things to do.
Beobuddy
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Beobuddy replied on Wed, Mar 8 2017 10:24 AM

marexy:

I did not replace foam with original. You can buy foam like original maybe some other colour and cut it.  works ..with no problem.

I did some sound test and it is no difference in sound !!

So no need to buy original  if it is more than 10€ per speaker.

 

The foam is partial used for acoustic purposes, but also for preventing damage to the wiring and unwanted possible vibrating noise of it against the housing/PCB/etc. These drivers do not have a casing of its own. So the entire interior is endured to what the drivers deliver.

If foam wasn't neccesary, B&O wouldn't have used it. If not, then the question might now be why the wires are perished (probably caused by the sharp soldered parts)

 

marexy
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marexy replied on Wed, Mar 8 2017 10:29 AM

I agree with you !

marexy
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marexy replied on Wed, Mar 8 2017 10:39 AM

Beobuddy

Sorry I do not put all dealers in bad light.

Just one service!

So how much is replacement foam new ?

And with the rest i agree with you :)

My purpose is only to help people who are very eager to own B&O units and do not have a lot of finances for repair costs of original servis centre.

That's all.

All those who have B&O i'm sure that they will buy much more in time :)

So ..it's good for you and for the rest of us :)

like Lampizartor in best times ..before he start to count big...

 

 

StKong
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StKong replied on Wed, Mar 8 2017 11:04 AM
Beobuddy:

The dealer won't charge you € 250,- for just cleaning.

Often these speakers are brought in when they already have weird symptoms or already are not working.

On a rare occasion customers bring in the BL4000 before the malfunctioning.

I have called around the past two days, asking about foam replacement on a pair of well-working 4000s.

In Copenhagen, B&O's own flagship store wouldn't give me a quote or enquire with the repair shop. The man who went by the name Ole sounded like he would rather be doing his tax returns than talk to me. He told me 1) it was probably difficult, 2) they would take them in and send them on to someone else and 3) give me an offer which if I were not to accept it would cost a fee of DKK 350, ie. 47 euros.

"I don't care to guess. We have no fixed prices, but it will easily arrive at several thousand kroner per speaker" was the final message delivered with indifference.

They have a severe costumer service issue in that store. One wonders how this fits into B&O's customer relations strategy.

So today I called across the waterSmile. I learned that on the island of Funen dealerships give the impression that they know what they are talking about, and they immediately and politely quoted the cost at a fixed rate of DKK 1750 per speaker regardless of damage (EUR 235).

All done in a week's time at a B&O authorised workshop in Esbjerg (120 km South of Struer) with no cost if I want the speakers back without repair.

So, at least in Denmark the price is around 235 euros or more, regardless of damage. 💰

Which means around 470 euros for a speaker set. This is enough to inspire me to do a night of DIY, as I'd rather spend that money towards buying my new B&O.
marexy
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marexy replied on Wed, Mar 8 2017 11:16 AM

You have broken spekars- faulty or you just want to replace foam ?

StKong
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StKong replied on Wed, Mar 8 2017 11:24 AM
marexy:

You have broken spekars- faulty or you just want to replace foam ?

My speakers work excellently, sound great and experience no glitches what so ever.

I have two pairs from 1997. I suspect one pair is with the black foam (pending confirmation). I need foam replacement and probably some cleaning.

But like I wrote earlier, with a quoted price of 470 euros for two speakers, I don't mind spending an hour or three on this. 😁
Millemissen
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All I can say is, that it seems a very high price for checking and (maybe) replacing the foam.

I am sure, that if the damage was done, you'd need a new module (the old stuff is veeery sticky),

which for sure will come at a much higher price.

As for the (different) practices of the dealers in DK - there are only 3 (or 4) repair centers in Denmark.

All repairs are send to those per region, period!

Either the guy in CPH did not care, or he knew, that - with damage done - you probably would not want to pay the price.

As long as they are ok, use your DIY skills according to the instructions in this thread.....

....and don't hesitate for too long.

MM

There is a tv - and there is a BV

marexy
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marexy replied on Wed, Mar 8 2017 11:51 AM

Be carefull..

You need to do step by step and clean ALL stains from foam left overs.

Agree that 470€ is the price of good used one in Ebay with serial 18 and up..

So ..wish you a nice service trip :)

 quote :

I am sure, that if the damage was done, you'd need a new module (the old stuff is veeery sticky),

NO...95% you never need new PCB...just 100% cleaning and checking critical areas!...if speakers work :)

It is best to solder all joints under foam just to be 100% that stay in good working order.

 

 

 

Michael
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Michael replied on Wed, Mar 8 2017 11:57 AM

h1npw:

Wow! That's amazingly! Isn't the internet great!?

So we know it's somewhere between 142... And 143335.  Marexy - can you give us a 5 digit start to your serial number?

Any more volunteers to do a "Michael" and have a look so we can narrow the gap even more?

Cheers

Nigel

I agree, very fun to see knowledge come from collaboration like this! 

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Millemissen
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marexy:

 quote :

I am sure, that if the damage was done, you'd need a new module (the old stuff is veeery sticky),

NO...95% you never need new PCB...just 100% cleaning and checking critical areas!...if speakers work :)

It is best to solder all joints under foam just to be 100% that stay in good working order.

I purposedly wrote wrote: if the damage is done.

Cleaning a multi-layered PCB module is not an easy job.

Maybe you can do it?

I would not advice anybody without 'professional' skills and gear to start that adventure.

MM

There is a tv - and there is a BV

marexy
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marexy replied on Wed, Mar 8 2017 1:13 PM
I will not be discussed further because I received ugly views of professionals servicemen.
Much can be done without a lot of cost and some technical skills.
I am grateful to all who helped me unselfish to solve problems with B & O in past.
Meny fine people here...thanks
Best to withdraw from topic :(
Millemissen
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@marexy

I see no readon to 'withdraw from topic'.

You have made good points - and some people will always be gratefull, but never all.

MM

There is a tv - and there is a BV

Millemissen
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@marexy

I see no reason to 'withdraw from topic'.

You have made good points - and some people will always be gratefull, but never all.

MM

There is a tv - and there is a BV

Steve_torque
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Hi, had a spare 5 mins, so had a go. Pretty simple,even for me.

Mine are 15xxx but thought I'd look anyway. White foam for me. Pics below.

StKong
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StKong replied on Wed, Mar 8 2017 1:44 PM
Millemissen:

@marexy

I see no readon to 'withdraw from topic'.

You have made good points - and some people will always be gratefull, but never all.

MM

There is a tv - and there is a BV.

I for one am hugely grateful for everuthing I have learnt the past months on this forum.

Even if asking about the right foam appears to be tabooStick out tongue

I don't know how it works in other countries, so I can only speak for the Danish case:

I have attempted to find a repairman who will undertake the work. None appear to be interested, and it was even difficult to get a price on an official B&O repair process.

I venture into uncharted DIY-territory out of sheer necessity.

Every hint and every trick and every piece of advice found on this forum is worth a lot to me.
StKong
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StKong replied on Wed, Mar 8 2017 1:49 PM
Stevegee:

Hi, had a spare 5 mins, so had a go. Pretty simple,even for me.

Mine are 15xxx but thought I'd look anyway. White foam for me. Pics below.

Stevegee, that is the weirdest Roman numeral I have ever seen Big Smile

MCMXCXII could mean 2002, but should be written MMII. B&O usually don't make mistakes - so at least to me, this is funny. The last X should have been a V for 1997.

OldJack
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OldJack replied on Wed, Mar 8 2017 10:58 PM

Yes,funny roman numerals,2002

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Michael
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Michael replied on Thu, Mar 9 2017 9:21 AM

Millemissen:

Either the guy in CPH did not care, or he knew, that - with damage done - you probably would not want to pay the price.

When an official B&O representative in their main flagship store speaks the way he describes I seriously think they have a customer relationship issue. 

But, even more, I think it is a bit scary knowing that there is plenty of old Beolab 4000 and 8000 out there, maybe risking electrical issues or maybe even fire? Since the goo might trigger bad things on the electrical boards I don't think safety can be assured at all times. 

Beolab 50, Beolab 8000 x 2, Beolab 4000 x 2, 
BeoSound Core, BeoSound 9000, BeoSound Century, 
BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9 3rd Gen, BeoPlay H6, EarSet 3i, 
BeoVision Eclipse Gen 2 55", BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

Millemissen
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Michael:

But, even more, I think it is a bit scary knowing that there is plenty of old Beolab 4000 and 8000 out there, maybe risking electrical issues or maybe even fire? Since the goo might trigger bad things on the electrical boards I don't think safety can be assured at all times. 

That is a good point - however, I am not sure how dangereous this is.

Never heard of it.

The speakers simply stop to work, when 'the damage is done'.

MM

There is a tv - and there is a BV

Michael
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Michael replied on Thu, Mar 9 2017 12:22 PM

Millemissen:

Michael:

But, even more, I think it is a bit scary knowing that there is plenty of old Beolab 4000 and 8000 out there, maybe risking electrical issues or maybe even fire? Since the goo might trigger bad things on the electrical boards I don't think safety can be assured at all times. 

That is a good point - however, I am not sure how dangereous this is.

Never heard of it.

The speakers simply stop to work, when 'the damage is done'.

MM

Same here but you never know. There was a fire in a B&O shop quite recently, I think it was posted here on the forum too. Old electronics are more prone to critical failure than newer but maybe the risk of fire is low.  

Beolab 50, Beolab 8000 x 2, Beolab 4000 x 2, 
BeoSound Core, BeoSound 9000, BeoSound Century, 
BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9 3rd Gen, BeoPlay H6, EarSet 3i, 
BeoVision Eclipse Gen 2 55", BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

Millemissen
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It is very unlikely that they had old BeoLab 4000/8000 connected there ;-)

MM

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Michael
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Michael replied on Thu, Mar 9 2017 3:35 PM
Millemissen:

It is very unlikely that they had old BeoLab 4000/8000 connected there ;-)

MM

There is a tv - and there is a BV.

All the retailers I've been visiting in Sweden have an area with used equipment and also sometimes they have their own speakers in the office or so.

Beolab 50, Beolab 8000 x 2, Beolab 4000 x 2, 
BeoSound Core, BeoSound 9000, BeoSound Century, 
BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9 3rd Gen, BeoPlay H6, EarSet 3i, 
BeoVision Eclipse Gen 2 55", BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

StKong
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StKong replied on Thu, Mar 9 2017 3:42 PM
Millemissen:

Michael:

But, even more, I think it is a bit scary knowing that there is plenty of old Beolab 4000 and 8000 out there, maybe risking electrical issues or maybe even fire? Since the goo might trigger bad things on the electrical boards I don't think safety can be assured at all times. 

That is a good point - however, I am not sure how dangereous this is.

Never heard of it.

The speakers simply stop to work, when 'the damage is done

Maybe the topic of fatal short circuiting merits a discussion in its own right.

Millemissen
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Michael:

All the retailers I've been visiting in Sweden have an area with used equipment and also sometimes they have their own speakers in the office or so.

Certainly the danish stores have too.

But most often these are not connected, just for display.

Anyway, I'd say, that a BL4000 would stop playing, long before it starts burning - and I have never heard of a 'burning BL4000'!

MM

There is a tv - and there is a BV

h1npw
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h1npw replied on Sat, Mar 11 2017 7:16 AM

StKong - Can you confirm one pair of yours is black and one white?

 

Cheers

Nigel

StKong
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StKong replied on Sat, Mar 11 2017 9:04 AM
h1npw:

StKong - Can you confirm one pair of yours is black and one white?

Cheers

Nigel

Certainly, Nigel!

I had a busy day yesterday, but here are the pictures and they confirm what we expected:

14069xxx - black foam

14555xxx -white foam

Here are a few pictures. The white foam feels and looks like new. The black foam looks alright, but feels spongy when touched lightly.

Millemissen
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Did you buy theses new - or did they come from a re-re-reseller?

MM

There is a tv - and there is a BV

StKong
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StKong replied on Sat, Mar 11 2017 9:13 AM
Millemissen:

Did you buy theses new - or did they come from a re-re-reseller?

MM

There is a tv - and there is a BV.

Hi Millemissen!

I bought them recently, and at a fair price since I suspected the presence of black foam. They have spent their entire life in the same home, and I am the second owner.

Luckily one pair is alright. (I have a third pair at a different location that I received as a gift. Will have to check those soon.)

But henceforth it's easy for anybody looking for Beolab 4000s:

Since mine are both from 1997, as a rule of thumb buy 1998 and later!
Michael
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Michael replied on Sat, Mar 11 2017 11:40 AM

StKong:
Millemissen:

 

Did you buy theses new - or did they come from a re-re-reseller?

 

MM

 

There is a tv - and there is a BV.

 

 

Hi Millemissen!

 

I bought them recently, and at a fair price since I suspected the presence of black foam. They have spent their entire life in the same home, and I am the second owner.

 

Luckily one pair is alright. (I have a third pair at a different location that I received as a gift. Will have to check those soon.)

 

 

But henceforth it's easy for anybody looking for Beolab 4000s:

 

Since mine are both from 1997, as a rule of thumb buy 1998 and later!

Isnt 14xxxxx year 2000? I have a pair of BL4000 14 with white foam and I think they are amongst the absolute first with the white foam so the shift was probably done sometime spring 2000.

Beolab 50, Beolab 8000 x 2, Beolab 4000 x 2, 
BeoSound Core, BeoSound 9000, BeoSound Century, 
BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9 3rd Gen, BeoPlay H6, EarSet 3i, 
BeoVision Eclipse Gen 2 55", BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

StKong
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StKong replied on Sat, Mar 11 2017 12:06 PM
Michael:

Isnt 14xxxxx year 2000? I have a pair of BL4000 14 with white foam and I think they are amongst the absolute first with the white foam so the shift was probably done sometime spring 2000.

Have a look at the serial labels pictured further down in the thread.

Both have Roman numerals MCMXCVII which is 1997.

The change was made early on.
Michael
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Michael replied on Sat, Mar 11 2017 12:15 PM

StKong:
Michael:

 

Isnt 14xxxxx year 2000? I have a pair of BL4000 14 with white foam and I think they are amongst the absolute first with the white foam so the shift was probably done sometime spring 2000.

 

Have a look at the serial labels pictured further down in the thread.

Both have Roman numerals MCMXCVII which is 1997.

The change was made early on.

No, no that is the year the product was introduced. Beolab 4000 came out 1997, so thats what it means. 

For example, my BeoSound Ouverture, also from serial year 14xxxxx says MCMXCI which means 1991, Well, the Ouverture started production 1994, but it is a successor to the Beosound 2500 with the same design, so thats why its there. Its a tribute to the start up year. Not the year of the production date (if its not much lower than 14xxxx. 

Beolab 50, Beolab 8000 x 2, Beolab 4000 x 2, 
BeoSound Core, BeoSound 9000, BeoSound Century, 
BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9 3rd Gen, BeoPlay H6, EarSet 3i, 
BeoVision Eclipse Gen 2 55", BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

Steve_torque
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I agree with Michael. First 2 digits of serial number indicate year made-

13xxx is 1999

14xxx is 2000

15xxx is 2001 and so on
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Razlaw replied on Sat, Mar 11 2017 7:15 PM

 

Checked one of my pairs, serial number 141XXXXX  white foam.

 

StKong:
h1npw:

 

StKong - Can you confirm one pair of yours is black and one white?

 

 

Cheers

 

Nigel

 

 

Certainly, Nigel!

 

I had a busy day yesterday, but here are the pictures and they confirm what we expected:

 

14069xxx - black foam

 

14555xxx -white foam

 

 

Here are a few pictures. The white foam feels and looks like new. The black foam looks alright, but feels spongy when touched lightly.

 

 

 

 

 

 

 

 

 

 

 

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Razlaw
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Razlaw replied on Sat, Mar 11 2017 7:19 PM

Already posted this, but saw following post also....

I have a pair that are  141XXXX and white foam. 

 

h1npw:

Wow! That's amazingly! Isn't the internet great!?

So we know it's somewhere between 142... And 143335.  Marexy - can you give us a 5 digit start to your serial number?

Any more volunteers to do a "Michael" and have a look so we can narrow the gap even more?

Cheers

Nigel

 

Beolab 28s Beolab 9s Beolab 12-3s Beolab 1s Beolab 6000s 2 pairs Beolab 4000s Beovision 7-55 Beovision 10-40 Beoplay V1 32 inch Beovision Avant 32 inch Beosound 1 (CD player) Beosound 3000 Beosound 5 Core Essence MKII Beoplay M5

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h1npw replied on Sun, Mar 12 2017 8:26 PM

Mmmmm that's thrown a small spanner in the works....

Marexy has a 142.... that's black, and Razlaw has a 141.... that's white! Surprise

Maybe they had 2 different assembly lines going when they changed, but given the volume of production must have been relatively small, I'd be surprised if that was the case.

Anyway, I think we've been very successful in narrowing the point at which the change was made and we should all give ourselves a big pat on the back and have a beer! Stick out tongue

Many thanks to all who contributed and I'm sorry there was a bit of angst on the way - I'm sure misunderstandings were due to language translations...It's such a shame when it happens Sad

 

Cheers

Nigel 

 

Michael
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Michael replied on Sun, Mar 12 2017 9:20 PM
h1npw:

Mmmmm that's thrown a small spanner in the works....

Marexy has a 142.... that's black, and Razlaw has a 141.... that's white!

Maybe they had 2 different assembly lines going when they changed, but given the volume of production must have been relatively small, I'd be surprised if that was the case.

Anyway, I think we've been very successful in narrowing the point at which the change was made and we should all give ourselves a big pat on the back and have a beer!

Many thanks to all who contributed and I'm sorry there was a bit of angst on the way - I'm sure misunderstandings were due to language translations...It's such a shame when it happens

Cheers

Nigel

Maybe they didn't change t because of the issue but just because of a change in provider or so? If so, maybe there is an overlap due to material still being available and also new material supplied. So the assembly men and women just picked whichever they had handy. Maybe.

Beolab 50, Beolab 8000 x 2, Beolab 4000 x 2, 
BeoSound Core, BeoSound 9000, BeoSound Century, 
BeoLit 15, BeoPlay A1, BeoPlay P2, BeoPlay H9 3rd Gen, BeoPlay H6, EarSet 3i, 
BeoVision Eclipse Gen 2 55", BeoPlay V1-40, 
BeoCom 6000 and so much else :)  

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Steffen replied on Sun, Mar 12 2017 9:44 PM

Very interesting, this thread. I just opened mine - serial nr. 14608xxx. White foam 😊

(edit) I just saw in an earlier post that it was narrowed down to between 142 to 1433xxx. Well you got a nice picture of my 4000's anyway... 😉

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