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ARCHIVED FORUM -- March 2012 to February 2022
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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

Beoplay good service

This post has 1 Reply | 1 Follower

Hiort
Top 50 Contributor
Sweden
Posts 2,895
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Bronze Member
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Hiort Posted: Wed, Apr 19 2017 8:59 AM
After about 1,5 years one of my H3 ANC earbuds had a problem:

The cord got loose from the earbud. Still sound, but I was afraid it would totally break.

Registered my warranty claim on Beoplay webpage. Got prompt email back with instructions on how to send in the kit using UPS prepaid service. Dropped the package off at UPS service point April 6 (just before a weekend). April 11 I got confirmation that package was received by Beoplay, and later that day they confirmed that the issue was covered by warranty and that I will get a brand new set of H3:s with new warranty. I got the kit delivered April 13 Smile

Excellent service!

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Aussie Michael
Top 25 Contributor
Melbourne, AU
Posts 3,730
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Aussie Michael replied on Wed, Apr 19 2017 9:36 AM
Nice one
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