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This is the second Archived Forum which was active between 1st March 2012 and 23rd February 2022

 

April release of the Bang & Olufsen app

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This post has 68 Replies | 6 Followers

Weebyx
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Weebyx replied on Tue, May 2 2017 5:33 AM

MrAndersen:

@Weebyx and mobolo01: That sounds so strange, can't say we tested the camera app with it. Didn't occur to us. I will try to reproduce it

 

Update: Ok I reproduced it, how odd. I will investigate.

Great you could reproduce it :) Took me a while to figure out what was going on :)

 

/Jacob

Kiran
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Kiran replied on Wed, May 3 2017 8:02 AM
I really like the lock screen controls.

But I really like to use the Beolink2 app too for music.

I'm torn apart. They both work really well...

Regards

Kiran

Born in NL; I ride ML

MrAndersen
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A quick update on two issues

The camera app video recording. We nailed it down to the lock screen control. We use a media session for this and apparently we do not give it back when the camera app is asking for it. We will look into it this week.

Performance issues. The biggest issue here seems to be connecting to the products. We connect to all on boot and this takes much longer than anticipated. The more products the slower it is. Huawei phones seems to be especially bad at this. We will rework how we do this for the next release. 

 

@Kiran: my not at all biased opinion is that you should use the Bang & Olufsen app ;)

Kiran
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Kiran replied on Wed, May 3 2017 8:55 AM
MrAndersen:

@Kiran: my not at all biased opinion is that you should use the Bang & Olufsen app ;)

Easy for you to say lol...

I suppose the Beolink Gateway will never come to the new B&O app (it doesn't make sense anyway) and will stay in development with Beolink2?

Can you please confirm this.

Regards

Kiran

Born in NL; I ride ML

Henrik
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Henrik replied on Wed, May 3 2017 9:55 AM

MrAndersen:

Performance issues. The biggest issue here seems to be connecting to the products. We connect to all on boot and this takes much longer than anticipated. The more products the slower it is. Huawei phones seems to be especially bad at this. We will rework how we do this for the next release. 

Perfect! Can't be just connecting to the products, though. My app won't connect at all to my Moment ("not reachable"), and even after the app has finished loading there are some major delays when selecting albums, playlists etc. Just now I pressed an album in the "Favorite albums" section of the front page, and the app froze again for over half a minute. I was just about to force-close it, when it suddenly responded and opened the album I had selected forty seconds earlier. This only seems to happen once, every time I use the app. Now it's fine again. I'm sure if I wait an hour it will happen again, once. I use VPN on my phone, btw. Could that have something to say, if the issue has to do with connecting to Deezer?

This (including the "BeoSound Moment is not reachable") is the major reason I'm still on the BeoMusic app. And I haven't even mentioned the X-app to my wife, as she's no lover of half finished things and almost working solutions. Huh? She's not very fond of the Beomusic app though, and she'll love the interface of the X-app. When this issue is sorted, and maybe some rudimentary search/filter funtionality is added to the artis/album/track lists, I'm off the Beomusic app. And the same day, I'll tell my wife "Oh, by the way. You know the app to control the music in the living room, that you never liked? There's this new B&O-app you should download instead. You'll love it. Let me show you..." Big Smile

-h. 

djfairley89
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Hard to keep on top of all feedback so apologies if anyone has reported this already:

when I start an Apple music stream in one zone and then open the Bang Olufsen app to join my other two zones it pauses the music and I cannot play again until I close the B&O app at which point I can press play.

Is this a known bug?
mbolo01
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mbolo01 replied on Wed, May 3 2017 10:35 PM

MrAndersen:
@mbolo01: Seems the language files i have imported were incomplete. Just updated them and we will update ASAP. This morning the team is expanding the tests in this area so it won't happen again.

Latest update has fixed the above, except for Spotify settings

 

 

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

mbolo01
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mbolo01 replied on Wed, May 3 2017 10:38 PM

mbolo01:
Another issue I raised: if you start TuneIn on a Moment through the device "now playing" screen, the app does not reflects that something is effectively playing

The latest update has fixed the above issue.

Question: Why can't we control the app on the lock screen when playing TuneIn?

BS Moment, BS Core, BG 4002, BC 4500, BS1, BL18, BL19, BL8000 + RCV1, A6, M5, M3, A1, P6 (tks Botty), H5, TR1

MrAndersen
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@Henrik. I know we have some way to go still before we're where we want to be. It has been hard to get right with all the legacy products and work slightly different than the others, that includes the moment. About the unreachable Moment, could you try to remove it from your account and re-add it?

MrAndersen
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@djfairley89: When you say apple music stream is that airplay?

@mbolo01: I will check the Spotify settings

ThatGuyFromDenmark
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The Android app has just been updated, but no real word on what has changed.

MrAndersen
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@ThatGuyFromDenmark: This was a hotfix release fixing crashes observed in our logging and TuneIn metadata from Moment. We usually do not update the release notes for hotfixes

djfairley89
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MrAndersen:

@djfairley89: When you say apple music stream is that airplay?

@mbolo01: I will check the Spotify settings

Yes correct, so i would use AirPlay to send an Apple Music stream to zone 1. If I then wanted to join Z1 with Z2 using the bang & olufsen app this stops the music in Z1. I even went to Apple Music to press play however it stays mute until I close the bang olufsen app at which point I can't press play.

I should mention, if I follow the same procedure but join using the Essence remote then I can enjoy Airplay in both Z1 & 2

This has been tried on home and showroom system.

Henrik
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Henrik replied on Sat, May 6 2017 7:00 AM
MrAndersen:

About the unreachable Moment, could you try to remove it from your account and re-add it?

Worked. Thanks!

-h.
Hiort
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Hiort replied on Sat, May 6 2017 1:41 PM
Love the lockscreen feature. Very convenient Smile Display the Deezer cover art nicely.Smile

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

YannChris
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Hiort:
Love the lockscreen feature. Very convenient Smile Display the Deezer cover art nicely.Smile

 

 

 

I agree, if I could get the same on the Moment it would be great!

Yann.

Living Room   BV Eclipse - BS Core - BL5 - BL8000 - LC2 x2 - Beo6 

Lounge  Beolink Passive - Cabasse Clipper - Beo4      Kitchen  BL3500 - Beolink 1000

Bedroom    BV9 - BL6000 (Thks Botty) - Beotime - LC2 - Beo5

Garden Lounge   BC9000 - BG 6006 - BL4500 (Thks Botty) - Playmaker - Beolink 1000

Study    BS1 - ML/NL Converter - BL2500 - Beo4 - Form 2 (Tks Botty) - Beoplay P2

 

Koblap
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Hi

I'm using the app on my iPad and the play/pause button is not shown. However, when I press in that empty space it is still work. My android phone doesn't has this issue though.

 

Thanks

 

Koblap

Millemissen
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And the overlapping of the volume wheel and the player icon/name is an issue too.

I guess that we will have to wait for a proper tablet/iPad release of the app to solve these problems.

 

@MrAndersen

Are you sure that most of the app users are using their phone for controlling their B&O network?

Why wait with launching a tablet version?

 

MM

There is a tv - and there is a BV

CB
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CB replied on Tue, May 9 2017 10:03 AM
Millemissen:
Why wait with launching a tablet version?

+1 (Android & iOS)
MrAndersen
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MrAndersen replied on Wed, May 10 2017 10:54 AM

Regarding the iPad version. We're working on the dedicated iPad version but it still a couple of months away, sorry. It is not just a simple port of the code, some views will change and everything needs to work in landscape as well. This takes time to do. 

Regading the broken UI on iPads for the current version. This is just a scaled version of the phone app and will not work completely. What we really wanted was to prevent you from installing on iPads before we were ready, but that is not possible. I'm afraid we're not going to spend time on fixing the scaled version, but instead spend our time doing the dedicated version. 

Weebyx
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Weebyx replied on Wed, May 10 2017 11:26 AM

MrAndersen:

Regarding the iPad version. We're working on the dedicated iPad version but it still a couple of months away, sorry. It is not just a simple port of the code, some views will change and everything needs to work in landscape as well. This takes time to do. 

Regading the broken UI on iPads for the current version. This is just a scaled version of the phone app and will not work completely. What we really wanted was to prevent you from installing on iPads before we were ready, but that is not possible. I'm afraid we're not going to spend time on fixing the scaled version, but instead spend our time doing the dedicated version. 

That makes sense..

Regarding the issue with the camera, this is also an issue when watching videos on Facebook, YouTube or Instagram, 99% of the time, you need to stop the X app from playing before the videos run in FB or IG. Sometimes I can fix it by playing a combination of X app, FB and then some YouTube videos, but most of the times, it does not work.

/Jacob

Millemissen
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@MrAndersen

I am fine with that - and can be patient.

So far the Beomusic app (on the iPad) works well with the NL-audio products ;-)

I was just wondering, if there really are more people using the small phone screen for navigating their B&O gear - since you have started with that version.

But maybe I am the only one on an iPad ;-)))

MM

There is a tv - and there is a BV

Duels
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Duels replied on Wed, May 10 2017 11:51 AM
Millemissen:

@MrAndersen

I am fine with that - and can be patient.

So far the Beomusic app (on the iPad) works well with the NL-audio products ;-)

I was just wondering, if there really are more people using the small phone screen for navigating their B&O gear - since you have started with that version.

But maybe I am the only one on an iPad ;-)))

MM

There is a tv - and there is a BV.

There are far more iPhones in the world than iPads. Far more. If you have to start with one you have to go for the phone.
Weebyx
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Weebyx replied on Wed, May 10 2017 11:58 AM

Millemissen:

@MrAndersen

I am fine with that - and can be patient.

So far the Beomusic app (on the iPad) works well with the NL-audio products ;-)

I was just wondering, if there really are more people using the small phone screen for navigating their B&O gear - since you have started with that version.

But maybe I am the only one on an iPad ;-)))

MM

You are not the only one with an iPad, just the only one that carries it around with you all the time ;)

The reason I am using the iPhone, is that it normally is in my pocket, so it is easy to use that one instead of finding my iPad..

/Jacob

Millemissen
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Weebyx:

You are not the only one with an iPad, just the only one that carries it around with you all the time ;)

The reason I am using the iPhone, is that it normally is in my pocket, so it is easy to use that one instead of finding my iPad..

/Jacob

When I am away I, of course have my iPhone in my pocket - ready for use.

But alas, the only B&O gear I carry with me is the A1.

When at home it gets beaten by the bigger screen of my iPad (surely never far away)...

....and my B&O dedicated iPad Mini ;-)

As long as I know, that the X-team - at some point - finishes the iPad version....

....for me and the couple of other iPad users, I am fine ;-)))

MM

 

This is the way I would like to use the X-app

There is a tv - and there is a BV

Weebyx
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Weebyx replied on Wed, May 10 2017 12:48 PM

Millemissen:

Weebyx:

You are not the only one with an iPad, just the only one that carries it around with you all the time ;)

The reason I am using the iPhone, is that it normally is in my pocket, so it is easy to use that one instead of finding my iPad..

/Jacob

When I am away I, of course have my iPhone in my pocket - ready for use.

But alas, the only B&O gear I carry with me is the A1.

When at home it gets beaten by the bigger screen of my iPad (surely never far away)...

....and my B&O dedicated iPad Mini ;-)

As long as I know, that the X-team - at some point - finishes the iPad version....

....for me and the couple of other iPad users, I am fine ;-)))

MM

 

This is the way I would like to use the X-app

Nice :)

Have you re-glued the glass on you 4500 system ;)

/Jacob

Hiort
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Hiort replied on Wed, May 10 2017 1:28 PM

Millemissen:

Weebyx:

You are not the only one with an iPad, just the only one that carries it around with you all the time ;)

The reason I am using the iPhone, is that it normally is in my pocket, so it is easy to use that one instead of finding my iPad..

/Jacob

When I am away I, of course have my iPhone in my pocket - ready for use.

But alas, the only B&O gear I carry with me is the A1.

When at home it gets beaten by the bigger screen of my iPad (surely never far away)...

....and my B&O dedicated iPad Mini ;-)

As long as I know, that the X-team - at some point - finishes the iPad version....

....for me and the couple of other iPad users, I am fine ;-)))

MM

 

This is the way I would like to use the X-app

Love that stand for the Mini.

Where did you buy?

 

 

 

 

 

 

Livingroom: BL3, BL11, BV11-46 Kitchen: Beosound 1 GVA, Beocom 2 Bathroom: M3 Homeoffice: M3, Beocom 2  Library: Beosound Emerge, Beocom 6000 Bedroom: M5, Essence remote  Travel: Beoplay E8 2.0, Beoplay EQ, Beoplay Earset

Millemissen
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Weebyx:

Have you re-glued the glass on you 4500 system ;)

Off-topic - but...

...no, not yet.

I control it rather often!

I sure am aware of the 'problem'.

MM

There is a tv - and there is a BV

Millemissen
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Hiort:

Love that stand for the Mini.

Where did you buy?

http://www.aluminimo.dk/produkter/4-dock-til-iphone-6-6-plus-5-mv/

The iPad gets charged - the screen is always on unless I manually turn it off.

Means ready for controlling my Essence - no need to search for my iPhone ;-)

MM

There is a tv - and there is a BV

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